LABEL PRINTER 200dpi / 300dpi User Manual DA-81020 / DA-81021 1
Contents 1. Introduction ............................................................................................................................ 4 1.1. Product Introduction ........................................................................................................ 4 1.2. Product Features.............................................................................................................. 5 1.2.1. Printer Standard Features ............................................................
5. Diagnostic Tool .......................................................................................................................29 5.1. Start the Diagnostic Tool .................................................................................................29 5.2. Printer Function ..............................................................................................................30 5.3. Calibrating Media Sensor by Diagnostic Tool ........................................................
1. Introduction 1.1. Product Introduction Thank you very much for purchasing barcode printer. The DA-81020/21 printer features two durable gear-driven motors that are capable of handling large capacity 300 meter ribbons and large rolls of media inside its sleek design. If the 5” interior label capacity is not enough, simply add an external media roll mount and the DA-81020/21 can easily handle 8.4” OD rolls of labels designed for expensive industrial label printers.
1.2. Product Features 1.2.1. Printer Standard Features The printer offers the following standard features. 203 dpi models Product standard feature Thermal transfer printing Direct thermal printing ABS plastic enclosure Position adjustable gap sensor Position adjustable black mark sensor Ribbon sensor Head open sensor USB 2.
1.2.2. Printer Optional Features The printer offers the following optional features User options Product option feature Dealer options Factory options Internal Ethernet print server (10/100 Mbps) Interface Serial RS-232C (2400-115200 bps) Interface Centronics interface Peel-off module Guillotine cutter module (Full cut and partial cut) Paper thickness: 0.06 ~ 0.19 mm, 500,000 cuts 0.20 ~ 0.
1.5. Ribbon Specifications Ribbon Specifications Ribbon outside diameter Max. 67 mm Ribbon length 300 meter Ribbon core inside diameter 1 inch (25.4 mm) Ribbon width Max. 110 mm Min. 40 mm Ribbon wound type Outside wound 1.6. Media Specifications Media Specifications 203 dpi models Label roll capacity Media type Media wound type 127 mm (5”) OD Continuous, die-cut, black mark, fan-fold, notch Printing face outside wound & Printing face inside wound Media width (label + liner) Max. 118 mm (4.
2. Operations Overview 2.1. Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the barcode printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.
2.2. Printer Overview 2.2.1. Front View 1. 2. 3. 4. 5. LED indicator Feed key Paper exit chute Power switch Top cover open tab 2.2.2. Interior View 1. 2. 3. 4. 5. Printer top cover Media supply spindle Ribbon rewind hub Print head release button Ribbon rewind spindle 6. Fixing tab 7. Ribbon supply hub 8. Platen roller 9. Black mark sensor 10. Gap sensor 9 11. Media guide 12. Media bar 13. Ribbon supply spindle 14.
2.2.3. Rear View 1. Power jack socket 2. *microSD card slot 3. Internal Ethernet interface (Option) 4. RS-232C interface (Option) 5. USB interface (USB 2.0 / Full speed mode) 6. Centronics interface (Option) 7. Rear external label entrance chute Note: The interface picture here is for reference only. Please refer to the product specification for the interface’s availability. 3. Setup 3.1. Setting up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3.
3.2. Loading the Ribbon 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper core to the ribbon rewind spindle. 3. Insert the left side of ribbon rewind spindle to the ribbon rewind hub first then insert the right side of ribbon rewind spindle to the hole at the right side of ribbon mechanism.
4. Push the print head release button to open the print head mechanism. 5. Insert the ribbon to the ribbon spindle. 6. Insert the left side of ribbon supply spindle to the ribbon supply hub first then insert the right side of ribbon supply spindle to the hole at the right side of ribbon mechanism.
7. Pull the leader of the ribbon through the print head and stick the leader of the ribbon onto the ribbon rewind paper core. 8. Turn the ribbon rewind hub until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. 9. Close the print head mechanism by both hands and make sure the latches are engaged securely.
Ribbon loading path 1 2 Print head Ribbon 3 4 14 Carbon recovery volume Empty roll
3.3. Loading the Media 3.3.1. Loading the Roll Labels 1. Open the printer top cover by pressing the top cover open tabs located on each side of the printer. 2. Insert the paper roll into the media supply spindle and use two fixing tabs to fix the paper roll onto the center of the spindle. (If your paper width is 4 inch, you can remove the fixing tabs from the supply spindle.) 3. Place the paper roll onto the paper roll mount.
4. Push the print head release button to open the print head mechanism. 5. Feed the paper, printing side face up, through the media bar, media sensor and place the label leading edge onto the platen roller. Move the media guides to fit the label width. 1) Gap sensor 2) Media guide 1) Black mark sensor 2) Platen roller Note: The media sensor position is moveable. Please make sure the gap or black mark is at the location where media gap/black mark will pass through forsensing.
6. Close the print head mechanism by both hands and make sure the latches are engaged securely. 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool” → Select the “Printer Configuration” tab → Click the “Calibrate Sensor” button) Please refer to section 5.
3.3.2. Loading the Media in Peel-off mode (Option) 1. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. 2. Pull the label through the front of the printer and take some labels off only leave the liner. 1) Liner 2) Label 3. Open the peel-off cover. Feed the liner into peel-off cover slot.
4. Close the peel-off module. Use the DiagTool to set the peel-off mode by selecting “PEEL” option for Post-Print Action setting then click “Set” button to enable the peel-off mode. 5. Close the print head mechanism and printer cover. Printer is ready for peeloff mode. 6. Press the FEED button to test.
3.3.3. Loading the Media in Cutter Mode (Option) 1. Refer to chapter 3.3.1 to install the label. 2. Lead the media through the cutter paper opening. 3. Close the print head mechanism and printer cover. Use the DiagTool to set the printer for cutter mode by selecing “CUTTER” option for Post-Print Action setting then click “Set” button to enable the cutter mode. Press the FEED button to test. Note: Please calibrate the gap/black mark sensor when changing media.
3.3.4. External Label Roll Mount Installation (Option, not included) 1. Use two screws to install the extended plate onto the external label roll mount. 1) External label roll mount 2) Extended plate 2. Attach the extended plate on the bottom of the printer. (If you purchase the external label roll mount only, just need to put it on the rear of printer for using.) 3. Insert a 3” (or 1”) label spindle into a paper roll. And install it on the external paper roll mount.
4. Feed the media through the rear external label entrance chute. 5. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor Note: Please calibrate the gap/black mark sensor when changing media. 4. LED and Button Functions This printer has one button and one three-color LED indicator.
4.2. Regular Button Functions 1. Feed labels When the printer is at ready states (Blue/ Solid), press the button to feed one label to the beginning of next. 2. Pause the printing job When the printer is at printing states, press the button to pause a print job. When the printer is paused the LED will be blue blinking. Press the button again to continue the printing job. 4.3. Power-on Utilities There are six power-on utilities to set up and test printer hardware.
4.3.1. Ribbon and Gap/Black Mark Sensor Calibration Gap/black mark sensor sensitivity should be calibrated at the following conditions: 1. A brand new printer 2. Change label stock 3. Printer initialization Please follow the steps below to calibrate the ribbon and gap/black mark sensor. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks).
Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space.
Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program. Hex decimal data related to left column of ASCII data ASCII Data Note: 1. Dump mode requires 4” wide paper width. 2.
Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 101.6 (127) mm / sec (4 or 5 ips) (203DPI) 76 (101.6) mm / sec (3 or 4 ips) (300DPI) Density 8 Label Width 4” (101.5 mm) Label Height 4” (101.5 mm) Sensor Type Gap sensor Gap Setting 0.12” (3.
4.3.5. Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns red/purple after 5 blue/purple blinks. (Any red/purple will do during the 5 blinks). The LED color will be changed as following: Purple → red (5 blinks) → purple (5 blinks) → blue (5 blinks) → blue/purple (5 blinks) → red/purple (5 blinks) → solid blue 4.3.6. Skip AUTO.
5. Diagnostic Tool The Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems and other issues. 5.1. Start the Diagnostic Tool 1.
5.2. Printer Function 1. Select the PC interface connected with barcode printer. The default interface setting is USB interface. If USB interface is connected with the printer, no other settings need to be changed in the interface field. 2. Click the “Printer Function” button to setup. 3. The detail functions in the Printer Function Group are listed as below.
5.3. Calibrating Media Sensor by Diagnostic Tool 5.3.1. Auto Calibration 1. Make sure the media is install ready and print head mechanism is closed. (Please refer to section 3.3.) Note: The media sensor position is moveable. Please make sure the gap ( ) or black mark is at the location where media gap/black mark will pass through for Sensing. Gap sensor Black mark sensor 2. Turn on the printer power switch. 3. Open Diagnostic tool and set interface. (The default setting is USB.
5.4. Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces. 5.4.1. Using USB interface to setup Ethernet interface 1. Connect the USB cable between the computer and the printer. 2. Turn on the printer power. 3.
5.4.2. Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the “Diagnostic Tool.exe” icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters 5.
5.4.3. Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the “Diagnostic Tool.exe” icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet. 5. Click the “Discover Device” button to explore the printers that exist on the network. 6.
8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen. Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name. Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser.
- “Take Label”. * Peel-off function is enabled. - Not Printing * Cable is not well * Re-connect cable to interface. connected to serial or * If using serial cable, USB interface or - Please replace the cable with parallel port. pin to pin connected. * The serial port cable - Check the baud rate setting. pin configuration is not The default baud rate setting of pin to pin connected. printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector bule LED is lit on.
- Memory full ( FLASH / DRAM ) * The space of FLASH/DRAM is full. - microSD card is unable to use * microSD card is * Use the supported capacity damaged. microSD card. * Insert the microSD card again. * microSD card doesn’t * The supported microSD card spec insert correctly. and the approved microSD card * Use the non-approved manufacturers, please refer to * microSD card section 2.2.3. manufacturer.
- The printing position of small label is incorrect * Media sensor sensitivity is not set properly. * Label size is incorrect. * The parameter Shift Y in the vertical offset setting in the driver is incorrect. - Missing printing on the left or right side of label * Wrong label size setup. * Set the correct label size. - RTC time is incorrect when reboot the printer * The battery has run down. * Check if there is a battery on the main board. - Wrinkle problem * Ribbon installation is incorrect.
7. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer. Cotton swab Lint-free cloth Vacuum / Blower brush Medical alcohol 2. The cleaning process is described as following Printer Part Method Interval 1. Always turn off the printer before cleaning the print head. 2. Allow the print head to cool for a minimum of one minute. 3. Use a cotton swab and medical alcohol to clean the print head surface.
This is a Class A product. In home environment, this product may cause radio interference. In this case, the user may be required to take appropriate measures. Hereby Assmann Electronic GmbH, declares that the Declaration of Conformity is part of the shipping content. If the Declaration of Conformity is missing, you can request it by post under the below mentioned manufacturer address. www.assmann.
