User`s manual
1-10
Digital Media Converter Package
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Part #: DL-HDCAT-WP
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Troubleshooting
The DigitaLinx™ Digital Media Converter is designed for years of trouble free
service, please reference the troubleshooting chart below if experiencing issues
with the device.
Customer Service
Liberty Wire and Cable
11675 Ridgeline Drive
Colorado Springs, CO 80921
If you have issues, questions, or require assistance with the use of this device please
contact Liberty Wire and Cable with any of the following contact points:
Phone: (800) 530-8998 and ask for
technical assistance.
Email: Sales@libertycable.com and indicate
in Subject Line “Technical Assistance”
Symptom Solution
TX Unit RX unit Status Solution
Green Light on Green light on Video OK, no Audio Shorten the cable length
Green Light on
Green & Red
Light on
Display not connected Check display connection
Green Light on
Green & Red
Light Flashing
Display power o Power up the display
Cable is too long Shorten the cable length
Green Light o
Green & Red
Light on
No source signal
Check and reconnect
the source
Display and Source
reversed
Ensure TX is at the source and
RX is at the display
Green Light o
Green & Red
Light o
No power Connect the DC power unit
No source or display
connected
Connect the source and display