User`s guide

Problem Solving and Troubleshooting
11-10
SBB Troubleshooting
Problem Possible Cause Action
SBB fault LED lit. Disk drive failed. Replace disk drive.
SBB activity and fault
LEDs lit.
Disk drive hung or has
failed.
Replace disk drive.
SBB fault LED flashing. Disk drive failed and is
spinning down.
Replace disk drive.
SBB fault status LED is
either on or off; fault status
LED flashing.
Disk drive is active and
spinning down due to a
fault.
Correct the fault or replace the disk
drive.
Tape Drive Troubleshooting
Problem Possible Cause Action
Tape will not load. Tape inserted incorrectly. Insert the tape with the arrow on the
cassette pointing towards the drive.
Cannot write data to a
tape.
Tape write-protected. Slide the write-protect tab on the
cassette to the closed position.
Tape will not eject. Tape jammed in drive. Using a small screwdriver, rotate the
motor shaft clockwise to bring threading
mechanism to the initial loading
position.
If necessary, press the ratchet
mechanism to tighten the tape before
ejecting.
Continue to turn the motor shaft
clockwise until the tape can be lifted out
of the drive mechanism and ejected
from the drive.