P R I O R I S Z X 6 0 0 0 S E R I E S M P U S E R ’ S G U I D E
Prioris ZX 6000MP Series User’s Guide Part Number: ER-930WW-UA.
July 1996 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
FCC ID: A09-930WW The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area. When used near a radio or TV receiver, it may become the cause of radio interference. Read the instructions for correct handling.
Contents About This Guide Introduction............................................................................................ Audience ............................................................................................... Support Information ............................................................................... Organization .......................................................................................... Conventions.............................................................
Contents 2 Server Utilities Introduction............................................................................................ SCSISelect Utility .................................................................................. RAID Configuration Utility ...................................................................... PHLASH.EXE........................................................................................ Using EPP3SMC.EXE .............................................................
Contents 4 Server Management Introduction............................................................................................ Managing Your Server ........................................................................... Obtaining Information about Your Server ............................................... Obtaining Information Using the SCU .............................................. Obtaining Information Using Server Management Software ............. Server Status...........................
Contents 7 Installing Optional Disk and Tape Drives Introduction............................................................................................ Tape Drive Configuration Guidelines...................................................... SBB Configuration Guidelines................................................................ CD-ROM Drive Configuration Guidelines ............................................... SCSI Configuration Guidelines........................................................
Contents Advanced Menu in the SCU............................................................. Locking of Resources ................................................................ View Additional System Information........................................... Set Verification Mode Menu....................................................... Maintain SCI File Menu ............................................................. Installing Expansion Boards .........................................................
Contents 11 Problem Solving and Troubleshooting Introduction............................................................................................ Initial Troubleshooting............................................................................ Server Troubleshooting.......................................................................... Disk Drive Troubleshooting .................................................................... SBB Troubleshooting .............................................
Contents C SCU Features Introduction............................................................................................ System - Prioris ZX Series Server ................................................... System Management Group ............................................................ Diskette Drive Group ....................................................................... Boot Options Group.........................................................................
Contents 3-9. Main Logic Board Components ..................................................... 3-10. CPU Module Components and Connectors ................................... 3-11. Replacing the Server Battery/RTC ................................................ 4-1. Prioris ZX 6000MP Series Server Component Information ............ 5-1. CPU Slot Locations....................................................................... 5-2. Removing the Terminator Card ...............................................
About This Guide Introduction This guide describes how to operate, upgrade, configure, and troubleshoot your Prioris ZX 6000MP (Multi-Processing) Series. This guide will also help to familiarize you with all aspects of the server and provide a reference tool for questions you might have in the future. If you are initially setting up your server, refer to the Server Installation Guide.
About This Guide Support Information A variety of support information is available to help you set up, configure, and operate your Prioris ZX 6000MP Series. This information comes in the form of README information, on-line help, electronic books, or as printed material. If you want to... Refer to the... Set up your server Server Installation Guide to unpack, install internal components, connect external devices and power, and access the ServerWORKS Quick Launch program.
About This Guide Organization This guide contains the following: • Chapter 1: Introduction— This chapter provides general information about your server. For example: features, server software and support documentation, diagnostic software, server utilities and technical support, and providing a comfortable working environment. • Chapter 2: Server Utilities— This chapter describes the server utilities that are supplied on the ServerWORKS Quick Launch CD-ROM disk.
About This Guide xii • Chapter 9: Connecting SCSI and RAID Adapters— This chapter describes how to connect mass storage devices to supported SCSI or RAID adapters. • Chapter 10: Server Security Features— This chapter describes the various security features that are available to prevent server or data theft. • Chapter 11: Problem Solving and Troubleshooting— This chapter describes initial and advanced troubleshooting solutions.
About This Guide Conventions Convention Example Description Reference Guide Italics are typically used for titles, comments, and references to other sections of this document or other documents. c:\windows> Monospaced text indicates information that your server or software displays. For example, a directory path or error message. SCU.BAT Monospaced text can also indicate a command that you need to enter to run an application or utility.
About This Guide Abbreviations Abbreviation Meaning BIOS Basic input/output system CPU Central processing unit DIMM Dual in-line memory module DMA Direct memory access DRAM Dynamic random access memory ECC Error correction code ECP Extended capabilities port EISA Extended industry standard architecture EPP Enhanced parallel port FRU Field replaceable unit IDE Integrated drive electronics h An h suffix to a numerical value denotes hexadecimal numbers.
About This Guide Abbreviation Meaning RTC Real-time clock SBB Storage building block SCSI Small computer system interface SCU System Configuration Utility SIMM Single in-line memory module SMP Symmetrical multi-processor VGA Video graphics array Windows NT Microsoft Windows NT operating system software ZIF Zero insertion force Special Notices Three kinds of special notices are used in this guide to emphasize specific information.
About This Guide DEC00421 Typical Prioris ZX 6000MP Series NOTE: Your monitor, keyboard, and mouse might look different.
1 Introduction The Prioris ZX 6000MP Series are high-performance, highly-scaleable network and application servers featuring the latest in modular CPU and storage technology. The Prioris ZX 6000MP Series provides the following features: Reliability/Availability CPU Module Single (1P) or Multiple (MP) Pentium Pro processor mode. Each CPU operates using a 64-bit memory interface and an internal L2 cache. Error Correction Code (ECC) Memory Recovery from single-bit cache and memory errors.
Introduction Server Expansion Flexible Memory Architecture Provides 4-way interleaved data path with ECC protection. Server memory can be upgraded from 64 MB to 2 GB using optional memory modules. Four EISA Expansion Slots, Seven PCI Expansion Slots, and one shared EISA/PCI slot Accommodates industry-standard expansion boards such as network, Small Computer System Interface (SCSI), Redundant Array of Integrated Disks (RAID), and modems.
Introduction Server Management Server Diagnostics Allows local and remote diagnosis of server problems. Hardware Configuration Allows local and remote server configuration. Unique Asset Management Unique server identifier in non-volatile memory provides easy asset management. RAM-Based Error Log Records startup error messages. Firmware Upgrade Utility Upgrades firmware versions. Operator Control Panel (OCP) Back-lit, 16-character display for diagnostic and error messages.
Introduction Server Software and Documentation The following software and documentation are supplied with your server: • ServerWORKS software kit contains ServerWORKS Quick Launch and ServerWORKS Manager. − ServerWORKS Quick Launch consists of a bootable CDROM disk and reference guide. The Quick Launch program steps you through the initial server setup and operating system installation process. Refer to the ServerWORKS Quick Launch Reference Guide and the ReadMe.
Introduction Diagnostic Software Diagnostic software is shipped with your server on the Quick Launch CDROM. This software contains an advanced set of diagnostic utilities that can be used to identify and correct problems you might encounter when installing, configuring, or using your server. There are two ways to access the supplied diagnostic software: 1.
Introduction Important Ergonomic Information Under circumstances of poor posture or poor setup, certain recent scientific articles suggest that injuries may occur. Other articles suggest that there is no cause and effect. Because the safety of our users is a great concern, it is important to take these precautions: • Be comfortable in your work space. • Change your posture frequently. • Proceed according to the recommendations in the following table and figure. Adjust So . . .
Introduction Adjust So . . . Head Avoid neck strain. Your head should incline downward, but no more than 15 to 20 degrees. No higher than the level of your eyes and at the correct distance for your vision. Avoid eye fatigue, which can be caused by glare, image quality, uncomfortable furniture, eye height, and uncorrected vision. If you cannot focus to read at different distances, you may need special glasses. Relax your eyes periodically by looking at distant objects. Take periodic work breaks.
Introduction IMPORTANT: If you experience pain or discomfort during use of the server, take a rest break and review the instructions for proper ergonomic setup and use. If the pain or discomfort continues after resuming use of the server, discontinue use and report the condition to your job supervisor or physician. DEC00454 Figure 1-1.
2 Server Utilities Introduction This chapter describes the utilities supplied with your server. Server utilities include: • SCSISelect Utility This utility allows you to configure and view settings of the installed Adaptec SCSI controllers and SCSI devices. • RAID Configuration Utility This utility is available for RAID-ready servers only. This utility allows you to configure your RAID array. • Flash Utility This utility allows you to update or restore your server’s BIOS. • EPP3SMC.
Server Utilities SCSISelect Utility Your Prioris server comes with an Adaptec controller and an onboard SCSISelect configuration utility. This utility allows you to change host controller settings without opening your server or handling the SCSI controller board. Use SCSISelect to: • Check factory default settings for each device on the SCSI bus. • Change SCSI device settings that might conflict with other SCSI devices. • Perform low-level formatting on new SCSI disk drives.
Server Utilities PHLASH.EXE All servers have BIOS software in a read-only, non-volatile memory (ROM) chip. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as keyboard and disk drives. You can upgrade your server's BIOS to future releases by executing the flash utility located in the BIOS update kit.
Server Utilities 4. Press [Ctrl] + [Alt] + [Del] and reboot your server. 5. Run the SCU and choose the Parallel Port Group. 6. Choose either EPP 1.7 or EPP 1.9 mode. Selection is based on which EPP your printer supports. If you do not know which EPP your printer supports, use the default setting. 7. Exit the SCU to save the new setting. Your parallel port is now configured as an EPP port.
Server Utilities Configuring Expansion Boards Each time you add, remove, or relocate any EISA/ISA/PCI expansion board, you need to run the SCU to identify their operating characteristics, server resource requirements, and slot locations. Based on this information, the SCU will then automatically assign the proper server resources to EISA expansion boards, enable PCI boards, and inform you as to what jumper or switch settings need to be manually set on ISA expansion boards to avoid resource conflicts.
Server Utilities Starting the SCU The SCU is located on your ServerWORKS Quick Launch CD-ROM disk. The SCU options are shown in Figure 2-1. If this is your first time using the SCU, it is recommended that you select “Learn About Configuring your Computer” for detailed information on using the SCU. If this is a subsequent session, refer to the appropriate sections in this chapter to change your server’s configuration. You can start the SCU in one of three ways: 1.
Server Utilities Welcome Screen Main Menu Set Date Set Time Main System Configuration Diskette Learn About Configuring Your Computer Create a Backup SCI File Load a Backup SCI File Copy/Update CSG Files Copy/Update SCI Files Delete CSG Files Delete SCI Files Return to the Main Menu Step 1: Step 2: Step 3: Step 4: Step 5: Configure Computer Configure Computer With System Default See Note See Note Important EISA Configuration Information Add or Remove Boards View or Edit Details Examine Switches
Server Utilities Using the SCU To use the SCU: 1. Turn on your server and allow the POST to complete. If POST detects an error refer to Chapter 4, “Server Management,” and take the appropriate steps to correct the problem. After the problem has been resolved, restart the server. 2. Start the SCU using one of the three methods described previously. 3. Press [Enter] to display the SCU introductory screen. NOTE: The SCU contains help pop-up screens for any selected menu item.
Server Utilities SCU Keyboard Function Keys The following table lists the keyboard function keys used to scroll through the menu screens, and select specific menu items in the SCU. Keyboard Key Function [↓] Moves the cursor down one menu item. [↑] Moves the cursor up one menu item. [→] Moves the cursor one character to the right. [←] Moves the cursor one character to the left. [Enter] Displays the available user-selectable settings for the highlighted option or selects the highlighted menu item.
Server Utilities Configure Your Computer This option provides step-by-step instructions on how to configure your server when adding, removing, or relocating expansion boards and when changing operating parameters. Select one of the following menu options: • “Configure Computer with System Default” Loads the SCU default settings. • “Configure Your Computer” Instructions are displayed. Complete the instructions if you are performing an initial configuration on your server.
Server Utilities Setting the Date and Time Use these two SCU options to reset the date and time maintained by your server’s battery. To access this menu item: 1. Start the SCU using one of the three methods described in “Starting the SCU.” 2. Press [Enter] to display the SCU main menu. 3. Configure your server for the current date and time by selecting the Set Date and Set Time options.
Server Utilities Maintain the System Configuration Diskette Select this option to maintain Configuration (CFG) files and System Configuration Information (SCI) files. To access this menu item: 1. Start the SCU using one of the three methods described in “Starting the SCU.” 2. Press [Enter] to display the SCU main menu. 3. Select the Maintain System Configuration Diskette option, and then press [Enter]. 4. Select a menu item and complete the displayed instructions for that item.
3 Server Components Introduction This chapter shows the location of the Prioris ZX 6000MP Series server internal components and describes how to prepare your server for installing options, including procedures for removing peripherals, and unlocking and removing the side panels. A procedure for installing a new server battery/Real-Time Clock (RTC) is also included.
Server Components Disconnecting External Devices and Power Before removing the side panels, perform the following: 1. Secure server using brake (see Figure 3-1). 2. Shut down any applications that are currently running, then shut down the operating system. 3. Turn off power to all external devices connected to server. 4. Turn server off. 5. Unplug power cord from wall outlet. 6. Disconnect monitor’s power cord from external ac outlet and data cable from server. DEC00831 Figure 3-1.
Server Components Removing and Installing the Side Panels To remove the side panels, perform the following: WARNING: Removing the side panels activates two interlock switches located at the top-left and top-right of your server. These switches inhibit power to your server when activated. You might injure yourself or damage your server if you attempt to bypass these switches.
Server Components 1. Unlock side panels. 2. Slide panels to rear of server. DEC00405-2 Figure 3-2.
Server Components To install the side panels. 1. Slide panels to front of server. 2. Lock side panels. DEC00405-3 Figure 3-3.
Server Components Server Front View 3-6 Figure Legend Component A CD-ROM drive B 3½-inch diskette drive C Front access 5¼-inch or 3½-inch half-height drive bays D 3-way security lock E Integral hot-swap device bay for Storage Building Blocks (SBBs) F Power, OCP, and reset buttons G Brake H Operator control panel (OCP) I Power indicator
Server Components A B C D E F I H G DEC00697-2 Figure 3-4.
Server Components Server Left Side View 3-8 Figure Legend Component J Redundant cooling fans K Cooling fans L Terminator card or CPU module 2 M Casters N Five EISA expansion slots (includes one shared EISA/PCI) O Memory module 2 P Memory module 1 Q Four primary PCI slots (includes one shared PCI/EISA slot) R CPU module 1 S Location of main logic board T Four secondary PCI slots U Power switch interlock
Server Components U T R S Q P O N M L K J DEC00697-3 Figure 3-5.
Server Components Server Right Side View 3-10 Figure Legend Component J Power interlock switch K Secondary power supply L Primary power supply M Storage backplane SCSI terminator N SCSI address jumpers (J181) O Storage backplane P Jumper cable Q Power plug R Wide SCSI 68-pin connector
Server Components R Q P O N M L K J DEC00698-2 Figure 3-6.
Server Components Server Rear View 3-12 Figure Legend Component A Keylock B SCSI knockouts (back panel) C Keyboard and mouse ports D Parallel port E Video port F Serial ports G ac power plug H ac power out/monitor plug
Server Components A B B C D E B F H G DEC00698-3 Figure 3-7.
Server Components Main Logic Board Connectors 3-14 Figure Legend Connector A EISA expansion slots (1 through 5); slot one is a shared EISA/PCI slot B Primary PCI expansion slots (1 through 4); slot four is a shared PCI/EISA slot C Memory module 2 D Serial ports E Parallel port and video F Mouse and keyboard G Secondary PCI expansion slots (5 through 8) H Diskette drive I Storage Backplane Management (SBM) J 3.
Server Components H I J K L M 5 6 G N 7 8 O P F Q E R S D C 1 T 2 B U 3 4 V 1 2 A 3 W 4 5 DEC00692-2 Figure 3-8.
Server Components Main Logic Board Components 3-16 Figure Legend Component A B C D Real-time clock/server battery 8031 ROM Dip switch block BIOS flash ROM
Server Components B 5 6 7 8 C 1 2 3 4 1 A 2 3 4 5 D DEC00692-8 Figure 3-9.
Server Components CPU Module Components and Connectors 3-18 Figure Legend Component/Connector A Outside CPU voltage regulator B Outside CPU ZIF socket C Inside CPU ZIF socket D Inside CPU voltage regulator E Inside/outside CPU frequency ratio DIP switches
Server Components C D Inner CPU 2 or 4 Outer CPU 1 or 3 E B A DEC00693-2 Figure 3-10.
Server Components Tools Needed Prior to installing an option, have the following available: • A Phillips screwdriver • An antistatic wrist strap (recommended, but not required) Static Electricity Static electricity collects on non-conductors such as paper, cloth, or plastic. A static discharge can be damaging even though you often cannot see or feel it.
Server Components Replacing the Server Battery/Real Time Clock (RTC) Your server’s battery runs the server clock and retains any setup information when it is turned off. If your server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace your server’s battery/RTC. To replace the RTC, perform the following: 1. If you have not already done so, record server configuration settings using the SCU. 2. Turn off your server. 3.
Server Components 9. Reboot and run the SCU: a. Select Configure Computer from the SCU screen. b. Select View and Edit Details from the displayed screen. c. Edit the configuration settings to match what was recorded in step 1. d. Select Save and Exit to configure your server. Refer to Chapter 2, “Server Utilities.” A DEC00692-3 Figure 3-11.
4 Server Management Introduction The Prioris ZX 6000MP Series server is configured with hardware that supports server management, including an 8031 processor with multiple 2 I C busses for server status reporting.
Server Management Obtaining Information about Your Server The Prioris ZX 6000MP series server provides the following system information for the main logic board, CPU modules, and memory modules configured on your server: • Asset number User definable field for tracking these components • Part number Digital part number • Revision number Board assembly revision number • Serial number Serial number of the board assembly • Artwork number Revision of the printed circuit board The System ID
Server Management The main logic board, CPU module(s), and memory modules each contain memory where specific information and System ID information is stored. The main logic board also stores the server’s System Asset number (see Figure 4-1). Information is available for the server’s main logic board, CPU modules, and memory modules (such as part numbers, revisions, serial numbers, etc.). You can also assign Asset numbers to these components.
Server Management Obtaining Information Using the SCU You can use the SCU to check the Serial number, Revision number, and Asset number for the main logic board, CPU, and memory modules configured in the server. For example, if you change a module in your server, you must run the SCU to re-synchronize the System ID (server model number and serial number) in that module’s memory. The SCU will check the new module and will detect the System ID mismatch.
Server Management ServerWORKS Manager allows the Network or Server Administrator to perform the following functions on your server: • Manage Digital PC print, file, and application servers supported by Prioris Intel servers using a Windows-based graphical user interface (GUI) for point and click simplicity. • Display server component information that provides critical information such as CPU and file system utilization and information about the network interface.
Server Management Server Status There are two types of information displayed when your Prioris ZX 6000MP Series server is operating: • Normal status messages • Error messages During normal operation, Power On Self Test (POST) and boot messages are displayed on the monitor. Some POST messages are also displayed on the OCP panel. When an error occurs, an error message is displayed on both the monitor and OCP panel and a beep is sounded from the server’s speaker.
Server Management Server Status Component Possible Failures Result Main logic board voltages: +12, +5, +3.3, and -12V The voltages are outside of the power good range. An error message displays and a warning beep sounds. The voltage exceeds the upper limit. The server will shutdown. The voltage falls below the lower limit. A warning message displays and a warning beep sounds. The primary fans (fans 1 and 3) fail. The redundant fans will activate.
Server Management Component Possible Failures Result CPU temperature sensing The temperature exceeds the warning level. An error message displays for one minute, a beep sounds, and the redundant fans activate. The temperature rise exceeds the upper limit. The server will shutdown. Power supplies present The incorrect number of power supplies are present with good status in the server. A message displays indicating the number of power supplies present in the server.
Server Management POST OCP Messages The following table lists the messages, both normal and error, that will display on the server’s OCP panel during POST and any beeps that might sound when an error occurs. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds. To enable it, repress the button once.
Server Management POST Code Descriptions Count Down Code(1) Normal OCP Display Shadow ROMs Test DRAM refresh 512K and 640K Extended memory test Set cache registers Cache configuration Real-time clock test 220 210 Shadow ROMs test 512-640K DRAM 200 190 180 170 Ext. mem test Set cache regs. Cache config.
Server Management Boot Code Descriptions Normal OCP Display OCP Error Display Do a complete RAM test Boot the flash program Boot code was read OK Beep Codes 3-3-3-3-3 1 3-1-1 OCP Messages During certain failure conditions, including out-of-range conditions, an error message will display on the OCP panel and a corresponding error code will sound from the server’s speaker. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds.
Server Management OCP Status and Error Messages Status Normal OCP Display OCP Error Display Description of Error Display/Action CPU ambient temperature CPU1 temp=xxxC CPU2 temp=xxxC CPU3 temp=xxxC CPU4 temp=xxxC CPU1 over heat CPU2 over heat CPU3 over heat CPU4 over heat Temperature of CPU 1 is out of range. Temperature of CPU 2 is out of range. Temperature of CPU 3 is out of range. Temperature of CPU 4 is out of range. Action: Verify fans are operational.
Server Management Status Normal OCP Display OCP Error Display Description of Error Display/Action System voltages Sys voltages OK Sys +12V = xxxV Sys +5V = xxxV Sys 3.4V = xxxV Sys -12V = -xxxV +12V is out of tolerance. + 5V is out of tolerance. +3.4V is out of tolerance. -12V is out of tolerance. Action: Check that power supply cables and connectors are connected correctly. CPU voltages CPU voltages OK VRM1 y.yyV=x.xxV Voltage Regulator Module (VRM) 1 should be y.
Server Management Server CPU Voltage and Temperature Ranges The following tables list the CPU and Voltage Regulator Module (VRM) operating voltage and temperature ranges. CPU Voltage Range Nominal Nominal Tolerance Normal Voltage Range Server Error Occurs Server Shutdown Occurs +12 -4 to + 5 +11.1 to +13.0 V <+9.0 V >+13.8 V +5 -2 to + 5 +4.80 to +5.35 V <+4.3 V >+5.80 V +3.43 -1 to + 1 +3.32 to +3.54 V <+3.0 V >+3.80 V -12 -10 to + 10 -13.7 to -10.3 V >-9.0 V <-14.
Server Management VRM Voltage Range VRM Voltage Power Good Range Lower Limit Upper Limit 2.1 V +1.95 to 2.25 V <+1.89 V >+2.31 V 2.2 V +2.04 to 2.35 V <+1.98 V >+2.42 V 2.3 V +2.14 to 2.46 V <+2.07 V >+2.53 V 2.4 V +2.23 to 2.46 V <+2.16 V >+2.64 V 2.5 V +2.32 to 2.68 V <+2.25 V >+2.75 V 2.6 V +2.42 to 2.78 V <+2.34 V >+2.86 V 2.7 V +2.51 to 2.89 V <+2.43 V >+2.97 V 2.8 V +2.60 to 3.00 V <+2.52 V >+3.08 V 2.9 V +2.70 to 3.10 V <+2.61 V >+3.19 V 3.0 V +2.79 to 3.
Server Management CPU Temperature Warning Levels Warning Level Upper Limit Backup Fan Activated >85 °C >90 °C >82 °C 4-16
5 Upgrading Your Server’s CPU Module Configuration Introduction Installing a higher-performance CPU module or a second CPU module increases the capabilities of your server. This chapter describes the configuration guidelines that must be followed prior to upgrading as well as detailed procedures on removing and installing CPU modules. Configuration Guidelines • Use only Digital-supplied CPU modules. • A CPU upgrade can be done by installing a higher-performance CPU module.
Upgrading Your Server’s CPU Module Configuration Server CPU Module Configurations The following table lists the available CPU module configurations (Figure 5-1): CPU Configuration Slot 1 Slot 2 1P 1 processor CPU Terminator 2P 2 processor CPU Terminator CPU Module Upgrade Configurations You can upgrade your Prioris ZX 6000MP Series server with a two processor CPU module.
Upgrading Your Server’s CPU Module Configuration CPU Slot 1 CPU Slot 2 DEC00692-9 Figure 5-1.
Upgrading Your Server’s CPU Module Configuration Upgrading to a New CPU Module Configuration To upgrade: 1. Shut down the operating system software. 2. Turn off your server. 3. Disconnect all external devices, ac power, and monitor power. 4. Unlock and the remove left side panel. 5. Carefully remove the terminator from CPU slot 2 and place in an antistatic package (see Figure 5-2). 6 Remove the CPU module, two regulators, and retaining bracket from the antistitic package.
Upgrading Your Server’s CPU Module Configuration DEC00695-5 Figure 5-2.
Upgrading Your Server’s CPU Module Configuration 7. Install the regulators in their appropriate slots on the CPU module. Refer to Appendix A, “Technical Specifications,” Figure A-2 for the location of the regulator slots. 8. Install the CPU module in slot 2. Install the retaining bracket and secure the captive screw located on the bracket to the chassis. CAUTION: Make sure you align the CPU module with the corresponding slot number on the card guide label.
Upgrading Your Server’s CPU Module Configuration DEC00695-3 Figure 5-3.
Upgrading Your Server’s CPU Module Configuration 5-8
6 Installing Additional Memory Introduction By adding more memory, you can run larger and more complicated software on your server. Your Prioris ZX 6000MP Series server supports up to 2 GB of standard parity memory using single in-line memory modules (SIMMs). Your server’s memory can be increased by adding SIMMs on the main logic board (MLB) and optional memory modules. NOTE: The MLB must be fully populated before adding optional memory modules. Two memory modules are required when upgrading memory.
Installing Additional Memory The Prioris ZX 6000MP Series server provides a four-way interleaved memory system, with a minimum supported memory of 64 MB. Memory is configured in banks, with each bank containing four interleaves (thus the term four-way interleaving). The MLB contains Bank 0, with four interleaves (Interleave 0-3) for a total of eight SIMMs (two SIMMs per interleave).
Installing Additional Memory Memory Configuration Guidelines The memory configuration guidelines for the Prioris ZX 6000MP Series server are as follows: • Each memory bank on the main logic board and memory modules must contain eight SIMMs. • Minimum memory supported on main logic board is 64 MB (using eight 8 MB SIMMs) for 1P server configurations and 128 MB (using 16 MB SIMMs) for 2P server configurations. • Maximum memory supported on main logic board is 512 MB (using eight 64 MB SIMMs).
Installing Additional Memory 5 6 7 8 J17 J18 J20 J21 Interleave 0 Interleave 1 J22 J25 J26 J28 J30 Interleave 2 Interleave 3 1 Bank 0 J23 2 3 4 1 2 3 4 5 DEC00692-4 Main Logic Board Bank 0 Memory Modules Bank 1 Bank 2 Bank 3 Interleave 0 Interleave 1 Interleave 2 J17 J18 J20 J21 J25 J26 J28 J30 J02 J06 J10 J03 J07 J11 J04 J08 J12 J05 J09 J13 J02 J06 J10 J03 J07 J11 J04 J08 J12 J05 J09 J13 Memory Module 1 in Slot 1 (J22) Interleave 3 Memory Module 2 in Slot 2 (J23) DEC00884
Installing Additional Memory Figure 6-2.
Installing Additional Memory Installing SIMMs (MLB) NOTE: Prior to installing additional memory in your Prioris ZX 6000MP Series server, refer to the previous section to verify the memory configuration you have planned conforms to all memory configuration guidelines. To install a SIMM on the MLB, complete the following: 1. Power down your server. 2. Disconnect the ac power, any and all external devices, and monitor power. 3. Unlock and remove the left side panel. 4.
Installing Additional Memory 6. Reinstall and lock the left side panel. 7. Connect all external devices and restore power to the server. 8. Run the SCU. Select Configure Computer from the main menu, and then select Save and Exit to configure your server for the additional memory. Refer to Chapter 2, “Server Utilities.” A B B C DEC00089_2 Figure 6-3.
Installing Additional Memory Upgrading Memory You can upgrade memory on your Prioris ZX 6000MP Series server by adding memory modules. You must add two modules when expanding memory. The following rules apply with upgrading memory using memory modules 1 and 2: NOTE: Eight SIMMs must be installed in Bank 0 on the MLB before adding memory modules. 1. Install two memory modules when expanding memory. 2. Install SIMMs in Bank 1 on each memory module, followed by Bank 2 and 3 as required.
Installing Additional Memory DEC00695-4 Figure 6-4.
Installing Additional Memory 6. Install a SIMM into a socket at a 45 degree angle away from the edge connector. Make sure the notch is oriented as shown (A, Figure 6-5). Rock the SIMM gently until it completely engages the bottom of the socket. Tip the SIMM upright until both retaining clips engage (B, C, Figure 6-5). 7. Install the remaining SIMMs in complete banks on memory modules 1 and 2. NOTE: Half of banks 1, 2, and 3 are on each memory module. Refer to the Memory Configuration Guidelines section.
Installing Additional Memory B A B C DEC00829-2 Figure 6-5.
Installing Additional Memory Memory Interleaving Upgrade Path The following table details the Prioris ZX 6000MP Series server memory upgrade path.
Installing Additional Memory Supported Memory Configurations The following table lists the SIMM combinations supported by the Prioris ZX 6000MP Series.
Installing Additional Memory Memory Troubleshooting The Prioris ZX 6000MP Series server POST can detect memory errors when it boots. The error can be isolated to one of two SIMMs on the MLB and memory modules 1 and 2.
7 Installing Optional Disk and Tape Drives Introduction This chapter describes the configuration guidelines that must be followed prior to installing optional disk and tapes and an external storage box. Detailed installation procedures are also included. Tape Drive Configuration Guidelines • Tape drive(s) should be installed in the upper-right 5¼-inch drive bays. • A maximum of nine hard disk drives can be configured in the server. • − Seven Storage Building Block (SBB) drives.
Installing Optional Disk and Tape Drives CD-ROM Drive Configuration Guidelines • The factory installed SCSI CD-ROM drive has its SCSI ID set to 6 (in most configurations). • The CD-ROM drive should always be connected to the factory installed Adaptec SCSI controller to support the bootable ServerWORKS Quick Launch CD.
Installing Optional Disk and Tape Drives Setting IDs and Termination • Each device on the channel must be assigned to a unique SCSI ID number. The narrow SCSI bus supports eight devices in the range of 0-7. • The wide SCSI bus supports 16 devices in the range of 0-15. In either bus, the SCSI ID “7” usually is assigned to the SCSI host adapter. This can be changed in the configuration utility. • Both ends of the SCSI bus must be terminated.
Installing Optional Disk and Tape Drives Boot Device • The SCSI host adapter with the lowest BIOS address is identified by the server as the “primary” SCSI host adapter. When loading the operating system from a SCSI SBB, this primary or boot drive must be connected to the primary SCSI host adapter. • To improve server performance, you might want to distribute the SCSI devices across the SCSI host adapters.
Installing Optional Disk and Tape Drives Storage Backplane • SBBs must only be installed in the hot-swap bay area. • A maximum of seven SBBs can be installed. • Do not mix wide and narrow SBBs on the narrow bus. • A SCSI ID for each SBB is assigned by the jumper settings on the storage backplane. Refer to the Single/Dual SCSI Bus Target ID Settings table in the Drive ID section. • The storage backplane is factory-defaulted as one complete channel on a wide SCSI bus.
Installing Optional Disk and Tape Drives Single/Dual SCSI Bus Target ID Settings (J181 on Storage Backplane) Jumpers Set (1) None W1 W2 W3 W1+W2 W1+W3 W2+W3 W1+W2+W3 0 1 2 3 0 1 2 3 8 9 10 11 0 1 2 3 8 9 10 11 0 1 2 3 8 9 10 11 8 9 10 11 0 1 2 4 5 6 0 1 2 8 9 10 4 5 6 12 13 14 8 9 10 12 13 14 SCSI Bus 1 SBB slot0 ID= SBB slot1 ID= SBB slot2 ID= SBB slot3 ID= SCSI Bus 2 or Jumper Cable SBB slot4 ID= SBB slot5 ID= SBB slot6 ID= (1) Factory default settings Cables • 7-6 The stand
Installing Optional Disk and Tape Drives B C A DEC00919 Figure 7-1. Five Connector SCSI Cable • A jumper cable is supplied to connect the two storage backplane segments together to make a single SCSI channel. • Two internal terminators are supplied for the storage backplane; one to terminate Channel A and the other to terminate Channel B. • Two additional wide cable with two wide SCSI 68-pin unshielded connectors are supplied to connect Channel A or Channel B to a separate controller or channel.
Installing Optional Disk and Tape Drives Figure Legend Description A Wide SCSI connectors (68-pin) B Narrow SCSI connectors (50-pin) C Power connectors J181 (W1, W2, and W3) SCSI ID jumper block A B C B A B C B J181 A W1 W2 W3 DEC00581 Figure 7-2.
Installing Optional Disk and Tape Drives Installing Optional Drives Your server has three drive bay areas. Optional drives such as a SCSI disk drive, a diskette drive, a SCSI CD-ROM, and a SCSI tape are installed in these drive bay areas. The three drive bay areas are: • Left-front access drive bay area—This area has one 5¼-inch SCSI CD-ROM drive (standard on the Prioris ZX 6000MP Series).
Installing Optional Disk and Tape Drives Installing a Half-Height 5¼-Inch Device into the Top-Right Drive Bay To install a half-height 5¼-inch device into one of the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and the remove side panels. 4. Unlock and open the door. 5. Remove the plastic filler panel by pushing it out from inside the server. 6.
Installing Optional Disk and Tape Drives DEC00409-2 Figure 7-3.
Installing Optional Disk and Tape Drives Installing a Full-Height 5¼-Inch Device into the Top-Right Drive Bay To install a full-height 5¼-inch device into the top-right drive bay slots, perform the following: 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and the remove side panels. 4. Unlock and the open door. 5. Remove both plastic filler panels by pushing them out from inside the server. 6.
Installing Optional Disk and Tape Drives A DEC00634-2 Figure 7-4.
Installing Optional Disk and Tape Drives Expansion Brackets You can install 3½-inch half-height devices in the top-right drive bay. If you plan to install a 3½-inch device in a 5¼-inch drive bay slot, you must first install expansion brackets onto the device. Expansion brackets are either supplied with the device or can be purchased from Digital. Contact your local Digital sales representative for additional information.
Installing Optional Disk and Tape Drives DEC00723 Figure 7-5.
Installing Optional Disk and Tape Drives Hot-Swap Drive Bay Hot-swapping allows you to remove or install an SBB while the server remains on-line and active but not accessing the device being swapped. This eliminates interference with the server’s operation. For SBBs, you can use the hot-swap method to replace a device providing that the device is not active (green activity LED is off). NOTE: Not all SCSI host adapters support the hot-swap method.
Installing Optional Disk and Tape Drives A A DEC00443-2 Figure 7-6.
Installing Optional Disk and Tape Drives SBB LED Status Indicators The hot-swap backplane monitors SBB status to identify error conditions or failures. This status is displayed on the SBB LEDs. The left LED displays the device activity status and the right LED displays the fault status. • The left LED (green) is the activity status LED and is on or flashing when the SBB is active. CAUTION: For non-RAID adapters, removing a SBB when the left LED is on or flashing can cause the loss or corruption of data.
Installing Optional Disk and Tape Drives SBB Status LEDs Activity Status LED Fault Status LED Indication On Off Device is operating properly Flashing Off Device is operating properly Off Off Device is inactive and operating normally. There is no fault. On On Fault status, device is hung. Replace SBB. Off On Fault status, device is inactive and spun down. Replace SBB. On Flashing Fault status, device is active and spinning down due to a fault.
Installing Optional Disk and Tape Drives External Storage You can use additional SCSI cables and/or host adapters to connect external SCSI devices to your server. Consult your Digital sales representative for information on SCSI options and cables. Connecting an External SCSI Bus to the Storage Backplane To connect an external SCSI bus to the storage backplane: 1. Power down the Prioris ZX 6000MP Series server. 2. Unlock and remove the right side panel. 3. Remove the secondary power supply: a.
Installing Optional Disk and Tape Drives 9. Replace the secondary power supply: a. Place the secondary power supply into the chassis. b. Place the SCSI bus cable above the power supply mounting bracket. c. Secure the secondary power supply in the chassis with the four screws removed in step 3. d. Connect the cable harness to the rear of the power supply. D C D A B DEC00444 Figure 7-7.
Installing Optional Disk and Tape Drives Connecting an External Device to a SCSI Controller To connect an external SCSI bus to a controller: 1. Power down the Prioris ZX 6000MP Series server. 2. Unlock and remove the left side panel. 3. Using a screwdriver, gently pry away one of the SCSI knockouts located on the rear air flow panel (D, Figure 7-7). 4. Connect the wide SCSI 68-pin unshielded cable connector (part no.
Installing Optional Disk and Tape Drives DEC00626 Figure 7-8.
Installing Optional Disk and Tape Drives 7-24
8 Installing Expansion Boards Introduction This chapter contains the configuration guidelines that must be followed prior to installing ISA, EISA or PCI expansion boards as well as detailed installation procedures. Note that EISA and PCI expansion boards can be SCSI, RAID, and NIC. ISA/EISA Expansion Board Configuration Guidelines • EISA slots one through five support industry-standard 32-bit EISA expansion or 16-bit ISA boards. • EISA slot one is designated as a shared slot with PCI slot four.
Installing Expansion Boards PCI Slot 5 PCI Slot 6 PCI Slot 7 PCI Slot 8 PCI Slot 1 PCI Slot 2 PCI Slot 3 PCI Slot 4 EISA Slot 1 EISA Slot 2 EISA Slot 3 EISA Slot 4 EISA Slot 5 DEC00692-5 Figure 8-1. Expansion Board Slot Locations PCI Expansion Board Configuration Guidelines 8-2 • PCI slots one through eight support bus mastering 32-bit PCI expansion boards. • PCI slot four is designated as a shared slot with EISA slot one.
Installing Expansion Boards NOTE: It is recommended that you run the SCU after you install a PCI video expansion board to reallocate the onboard video resources. • The SCU automatically scans the PCI bus and will assign an IRQ and I/O port address for any new PCI board installed in the server. Configuring Your EISA/PCI Expansion Boards Using the SCU When installing EISA and PCI expansion boards in your server, the SCU must be run to configure these boards.
Installing Expansion Boards Identifying the Server Boot Device The server boot device can be defined in the SCU. For a bootable CDROM or SBB drive to be the boot device, it must be attached to a SCSI controller which has the lowest ROM address on either the EISA or PCI bus. The SCSI controller must be installed on EISA or PCI bus 0. Your server is configured from the factory with bootable CD-ROM support for the Quick Launch program. In the event that the CD-ROM does not boot: 1.
Installing Expansion Boards 2. The PCI bus is then scanned in this order: PCI slots 1-4 are fixed to be on PCI bus 0, and are scanned in ascending order. Each slot represents a different PCI device number on PCI bus 0 as shown below: Slot 1 Slot 2 Slot 3 Slot 4 PCI Bus 0, Device 6 PCI Bus 0, Device 7 PCI Bus 0, Device 8 PCI Bus 0, Device 9 For each controller found, the server scans to see if there are any additional PCI busses on that controller.
Installing Expansion Boards Examples of EISA/PCI Scan Order Example 1: PCI Slot 1 PCI SCSI controller, such as a 2940W Drive at SCSI ID 0 EISA Slot 4 EISA RAID controller, such as a Mylex RAID 3 channel Drive on Channel 1 SCSI ID 0 Drive on Channel 2 SCSI ID 4 Drive on Channel 3 SCSI ID 2 Assume for this example that the Mylex RAID controller ROM address is defaulted to CC000h. Assume also that we have used the RAID configuration utility to create a server logical drive 0.
Installing Expansion Boards The 3940W contains a PCI bus internally, and that bus is scanned next (PCI bus 1). Channel 1 and then Channel 2 of the 3940W are detected in that order. Finally the 2940W is detected in PCI slot 3. The first device found during the scan that is bootable will be the boot device. So, if all the drives in this example were bootable, then the boot device would be the first drive detected during the scan, which is the drive on Channel 1 of the 3940W (see Figure 8-2).
Installing Expansion Boards Identifying PCI Devices in the SCU The SCU automatically scans for PCI devices and assigns resources to them. PCI devices appear in the SCU as either assigned to a slot, or as embedded devices. If a PCI expansion board uses one or more interrupts, but none of the interrupts are shared, then the SCU will contain an entry for each interrupt used by that PCI expansion board.
Installing Expansion Boards When the number of PCI devices exceeds 10, any additional devices will appear as embedded devices, even if they require an IRQ assigned to them. The embedded devices are listed in the order in which they were detected. To associate embedded devices with particular PCI expansion boards, you must know the number of devices (excluding PCI-to-PCI bridges, which are not listed in the SCU) on each PCI expansion board.
Installing Expansion Boards Advanced Menu in the SCU The Advanced menu in the SCU allows you to lock/unlock resources and view system resource assignments. To enter this menu, run the SCU and select View or edit details (Step 3). Press F7 for the Advanced menu. A description of each of the options in the Advanced menu follows. Locking of Resources The SCU allows you to lock resources for any EISA/PCI expansion board installed in the server. This allows you to assign resources to that expansion board (e.g.
Installing Expansion Boards Enter the Advanced menu in the SCU. Select View additional system information menu. Select Board specifications to view slot allocations. Select System specifications to view detailed information for each EISA/PCI device including board ID, length, etc. Select Used resources to view IRQ, I/O Port, and memory assignments. Select Available resources to view unassigned IRQs, DMAs, I/O ports, and memory addresses.
Installing Expansion Boards Adding ISA Expansion Boards Perform the following steps before installing ISA expansion boards: 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” 2. Select step 2 from the Configure Your Computer menu: Adding and Removing Boards,” and update the list of expansion boards and options to include any ISA expansion boards you are going to install in your server. 3.
Installing Expansion Boards DEC00699-2 Figure 8-3.
Installing Expansion Boards 6. Insert the new ISA expansion board into the socket and push it firmly into place. NOTE: Make sure the ISA expansion board lines up with the slot number on the plastic card guide label. DEC00699-3 Figure 8-4. Installing an ISA Expansion Board 7. Secure the ISA expansion board to the slot with the screw removed in step 5. 8. Replace and lock the left side panel. 9. Connect all external devices and restore power.
Installing Expansion Boards Installing EISA Expansion Boards To install an EISA expansion board: NOTE: Read and fully understand your optional expansion board's documentation before installing the expansion board. 1. Turn off your server. 2. Disconnect all external devices, ac power, and monitor power. 3. Unlock and remove the left side panel. 4. Unscrew and remove the metal filler plate from the selected EISA expansion slot (see Figure 8-3). 5.
Installing Expansion Boards DEC00699-4 Figure 8-5. Installing an EISA Expansion Board Adding EISA Expansion Boards Perform the following steps after installing EISA expansion boards: 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” After your server boots, the following message appears: EISA Configuration Error - Run Configuration Utility This indicates that the EISA configuration changed since the last time the configuration was saved.
Installing Expansion Boards 2. Press [Enter] to display the SCU main menu and then [Enter] again to continue. The SCU requests that you load all appropriate .CFG files for the newly installed EISA expansion boards. Afterwards, the SCU displays the Configure Your Computer menu. 3. From the Configure Your Computer menu, select “Step 3: View or Edit Details,” to verify that all EISA expansion boards were installed and configured correctly. NOTE: An EISA expansion board might require an IRQ to be set.
Installing Expansion Boards 5. Insert the new PCI expansion board into the socket and push it firmly into place. NOTE: Make sure the PCI expansion board lines up with the slot number on the plastic card guide label. DEC00699-5 Figure 8-6. Installing a PCI Expansion Board 6. Secure the PCI expansion board to slot with the screw removed in step 4. 7. Replace and lock the left side panel. 8. Connect all external devices and restore power. 9. Run the SCU.
Installing Expansion Boards Adding PCI Expansion Boards CAUTION: Before installing a PCI video expansion board, make sure the appropriate PCI slot options group is enabled. Failure to do so might cause your server to operate incorrectly. Perform the following steps after installing PCI expansion boards: 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” 2. Press [Enter] to display the SCU welcome screen and then [Enter] again to continue. 3.
Installing Expansion Boards Relocating Expansion Boards Perform the following steps before relocating an ISA expansion board and after relocating an EISA or PCI expansion board. 1. Start the SCU using one of the three methods described in Chapter 2, “Starting the SCU.” 2. Press [Enter] to display the SCU main menu and then [Enter] again to continue. 3. Select step 2 from the Configure Your Computer menu: Adding and Removing Boards.” 4.
9 Connecting SCSI and RAID Adapters Introduction This chapter contains the configuration guidelines that must be followed when connecting SCSI or RAID adapters to optional disk and tape drives. SCSI Configuration Guidelines • Fast and wide SCSI supports up to 16 devices per channel. • Narrow devices on a wide cable count as two SCSI IDs. For example, the narrow CD-ROM drive SCSI ID is 4 so SCSI ID 12 is no longer available. The narrow CD-ROM device counts as two devices on a 16-bit wide data path.
Connecting SCSI and RAID Adapters RAID Configuration Guidelines • Fault management must be supported and enabled by the host adapter for disk drive hot swapping. • When adding a RAID host adapter to a server that does not have RAID installed, use the RAID software to configure your server for RAID operation. • Use narrow SBB disk drives with a narrow RAID host adapter. • Select the disk drives in the SBB bays for hot-swap support in a RAID server.
Connecting SCSI and RAID Adapters Host Adapter Cable Configurations The following sections describe the available host adapter cable configurations for your Prioris ZX 6000MP Series. Single Channel SCSI Configuration To connect SCSI devices to a single channel, perform the following: 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panel. 4. Connect the SCSI cables as shown in Figure 9-1. 5.
Connecting SCSI and RAID Adapters Figure 9-1 Legend Component A Single channel, wide SCSI host adapter (such as a 2940W) Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to CD-ROM drive Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to top-right drive bay Backplane, wide SCSI 68-pin connector (1) Terminator Jumper cable External SCSI connector B C D E F G (1) This terminator can be removed and replaced with a wide SCSI 68-pin cable to connect to an external SCSI device.
Connecting SCSI and RAID Adapters C D B F A E G DEC00571 Figure 9-1.
Connecting SCSI and RAID Adapters Two Channel SCSI Configuration To connect SCSI devices to two separate SCSI channels, perform the following. Note that A channel is connected to external device(s); B channel is connected to internal device(s). 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panel. 4. Connect the cables as shown in Figure 9-2. 5. If using the top 5¼-inch drive bay, connect the appropriate power cable to the device. 6.
Connecting SCSI and RAID Adapters Figure 9-2 Legend Component G Cable terminator H Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to top-right drive bay I Wide SCSI 68-pin-to-narrow SCSI 50-pin adapter cable to CD-ROM drive H G D I E A C F B C DEC00576 Figure 9-2.
Connecting SCSI and RAID Adapters Three Channel SCSI Configuration To connect SCSI devices to three separate channels, perform the following. Note that A channel is connected to external device(s); BG and BF channels are connected to internal device(s). 1. Power down the server. 2. Disconnect all peripheral devices from the server. 3. Unlock and remove the server side panel. 4. Disconnect the power cable from the 5¼-inch device, if used. 5. Connect the SCSI cables as shown in Figure 9-3. 6.
Connecting SCSI and RAID Adapters Figure 9-3 Legend Component H Terminator I Backplane, wide SCSI 68-pin connector (makes crossover from channel 1 to channel 0) D E C H I A B G F H B DEC00575 Figure 9-3.
Connecting SCSI and RAID Adapters 9-10
10 Server Security Features Introduction Server security is important to prevent theft or accidental loss of software and hardware. The Prioris ZX 6000MP Series provides the following levels of protection: • Left and right security door lock—located at the front of your server.
Server Security Features Left and Right Door Security Lock Your server has a three-way keylock used to prevent unauthorized access to the left- and right-front security doors. To open the left-front security door, insert the key into the keylock at the bottom position and then turn the key clockwise to the first unlock position. To open the right-front security door, continue to turn the key clockwise to the second unlock position.
Server Security Features Left and Right Side Panel Lock Your server has a chassis keylock used to prevent unauthorized removal of the left and right side panels. To release the left and right side panels, insert the key as shown and then turn to the right. Note that your server keys fit both the front keylock and rear chassis lock. CAUTION: Be careful not to lose your server keys. Losing these keys prevents you from removing the side panels and opening the front security doors.
Server Security Features Supervisor Password Your server has a password level that you can set to prevent unauthorized access to your server files. If you set a supervisor password, you will be prompted to enter it prior to accessing the SCU. If “Password On Boot” is enabled, you will be prompted to enter a password before your operating system boots. Perform the following steps to set a supervisor password: 1. Turn on your server and allow the POST to complete.
Server Security Features If You Forget Your Password Use the following procedure to erase a password from your server. 1. Turn off your server and remove the left side panel. 2. Change switch J35-SW4 to password clear (switch on). Refer to Appendix A, “Technical Specifications,” Main Logic Board Switch Settings, and Figure A-1 for additional information. 3. Reconnect your server and turn it on. Booting your server with this switch in the down position erases the existing password(s). 4.
Server Security Features Additional Security Features Additional server security features are available as options in the SCU and through main logic board switch settings. The SCU includes the following setup options to improve server security: 10-6 • Diskette Access Setting this option to either Supervisor or User controls who has access to any installed diskette drive. • Network Server Setting this option to Enabled will allow the server to boot without a keyboard connected to the server.
11 Problem Solving and Troubleshooting Introduction This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if your server fails.
Problem Solving and Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot your Prioris ZX 6000MP Series. • Record all configuration information and have it readily available. • Turn off your server, wait until all hard disk drives completely spin down, and then turn it back on. • Refer to Chapter 4, “Server Management,” if the POST detects an error. • Ensure that all cables and connections are secure.
Problem Solving and Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the server is turned on. Server is not plugged in. Turn off the server, plug it in, and then turn it back on again. Use another wall outlet. No power at the wall outlet. Main logic board failed. Main logic board switches incorrectly set. CPU module has failed. CPU module switches incorrectly set. Terminator card not seated properly (1P and 2P configurations only). Terminator card not installed.
Problem Solving and Troubleshooting Problem Possible Cause Action Power is on, but there is no screen display. Brightness and contrast controls are not correctly set. Monitor is off. Monitor cable is incorrectly installed. Incorrect video drivers installed. Video controller has failed. Adjust the brightness and contrast controls. Monitor has failed. Power is on but no OCP display. Server does not boot from CD-ROM drive. Server operates incorrectly after installing a CPU module.
Problem Solving and Troubleshooting Problem Possible Cause Action Server operates incorrectly after installing optional expansion board. Expansion board installed incorrectly. Remove expansion board and reinstall. Did not run SCU to configure expansion board after installation. Run the SCU to properly configure expansion board. Refer to Chapter 8. Did not install CFG file for expansion board. Run SCU and add CFG file (if necessary). Expansion board has failed. Remove expansion board and reboot.
Problem Solving and Troubleshooting Problem Possible Cause Action No response to keyboard commands. Keyboard might be password protected by a local or remote control program. Enter the keyboard password. Keyboard is not connected. Power down the server and connect the keyboard. Keyboard is connected to the mouse port. Power down the server and connect the keyboard to the keyboard port. Keyboard failed. Replace keyboard or contact your Digital service representative.
Problem Solving and Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not recognize an internal SCSI device. SCSI device jumpers incorrectly set. Refer to the supplied kit installation instructions. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 7. Terminating resistors not removed from the SCSI device. Remove terminating resistors.
Problem Solving and Troubleshooting Problem Possible Cause Action Server does not recognize an external SCSI device. SCSI device jumpers incorrectly set. Refer to the supplied kit installation instructions. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration in Chapter 7. Terminating resistors not removed from the SCSI device. Remove terminating resistors. Refer to the supplied kit installation instructions.
Problem Solving and Troubleshooting Problem Possible Cause Action Server does not boot from an internal SCSI hard disk drive. SCSI boot hard disk drive not formatted. Format the SCSI hard disk drive. SCSI device drivers not installed or incorrectly installed on SCSI boot hard disk drive. Properly install all required SCSI device drivers. Refer to Chapter 2. Operating system software is not installed on the SCSI boot hard disk drive. Install the appropriate operating system.
Problem Solving and Troubleshooting SBB Troubleshooting Problem Possible Cause Action SBB fault LED lit. Disk drive failed. Replace disk drive. SBB activity and fault LEDs lit. Disk drive hung or has failed. Replace disk drive. SBB fault LED flashing. Disk drive failed and is spinning down. Replace disk drive. SBB fault status LED is either on or off; fault status LED flashing. Disk drive is active and spinning down due to a fault. Correct the fault or replace the disk drive.
Problem Solving and Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator is not on. Monitor is turned off. Turn on the monitor. Power cord is not connected. Connect the power cord to the server. No power at wall outlet. Use another outlet. Power indicator is defective. Contact your Digital service representative. Configuration error. Run the SCU to configure the server for video operation. Monitor brightness and contrast controls are incorrectly set.
Problem Solving and Troubleshooting Problem Possible Cause Action Color monitor displaying monochrome. Server was turned on before the monitor was turned on. Turn off the server, turn on the monitor, then turn the server back on. Monitor fails to switch to high-resolution mode. Appropriate highresolution video drivers are not installed or incorrectly installed. Correctly install all appropriate highresolution video drivers. Refer to the documentation supplied with your monitor.
Problem Solving and Troubleshooting Diskette Drive Troubleshooting Problem Possible Cause Action Target diskette drive cannot read or write information. Diskette is not formatted. Format the diskette. Diskette is worn or damaged. Try another diskette. Diskette is write-protected. Slide the write-protect switch so the hole is not visible. Diskette drive is empty. Insert a diskette. Diskette write protection enabled. Run the SCU and set the Diskette Write Protection option to “Disabled.
Problem Solving and Troubleshooting RAID Troubleshooting Problem Possible Cause Action SBB fault LED lit. SBB activity and fault LEDs lit. SBB fault LED flashing. Disk drive failed. Disk drive hung or has failed. Disk drive failed and is spinning down. Disk drive is active and spinning down due to a fault. SBB drive not seen by RAID controller. Replace disk drive. Replace disk drive. SBB fault status is either on or off; fault status LED flashing. Replaced SBB drive does not spin up to speed.
A Technical Specifications Introduction This appendix provides the following technical characteristics for your server: • Server specifications • EISA expansion slots • PCI expansion slots • Power supply input power requirements • Power supply output specifications • Power cord requirements • Main logic board switch settings • CPU module switch settings Server Specifications The following sections list the server performance, dimensions and environmental specifications.
Technical Specifications Performance Specifications Attributes Specification Bus clock EISA PCI 7.5/8.33 MHz 30/33 MHz Data I/O EISA PCI 8-bit, 16-bit, and 32-bit 32-bit Memory DRAM 64 MB minimum (1P server configuration) 128 MB minimum (2P server configuration) Up to 2.0 GB ECC-protected memory on main logic board and two memory modules, using 8, 16, 32, or 64 MB SIMMs.
Technical Specifications Environmental Specifications Attributes Specification Operating temperature 10°C to 35°C (50°F to 95°F) Storage temperature −20°C to 65°C (−4°F to 149°F) Operating humidity (noncondensing) 20% to 80% relative humidity, maximum wet bulb 35°C (95°F) Storage humidity (noncondensing) 10% to 90% relative humidity, maximum wet bulb 65°C (149°F) Altitude Operating Nonoperating 2,438 m (8,000 ft) maximum 4,876 m (16,000 ft) maximum Shipping vibration IAW Federal Standard 101,
Technical Specifications Power Supply Input Power Requirements The 450 W auto-sensing power supply provides five dc voltages: +12 V dc, −12 V dc, +5 V dc, −5 V dc, and 3.3 V dc. These voltages are used by the various components within the server. The following lists the input power requirements. Rated Voltage Range Maximum Range Rated Input Current(1) Operating Frequency Range 100 V ac - 120 V ac 90 V ac - 135 V ac 9.
Technical Specifications Power Cord Requirements The power cord used with this server must meet the following criteria: • UL and CSA Certified cordage rated for use at 250 V ac with a current rating that is at least 125% of the current rating of the product. In Europe, the cordage must have the mark. • The ac plug is terminated in a grounding-type male plug designed for use in the region. It must also have marks showing certification by an agency acceptable in the region.
Technical Specifications Main Logic Board Switch Settings The following table lists the main logic board switch and factory-default settings. Figure A-1 shows the switch location. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis. A static discharge from your fingers can result in permanent damage to electronic components.
Technical Specifications Feature Function Setting Description BIOS upgrade Disabled Enabled(1) J35-SW1, off J35-SW1, on(1) Recovery mode Normal(1) Recovery mode Disabled(1) Enabled J35-SW2, off(1) J35-SW2, on Normal mode(1) Password clear (MFG test) Not installed(1) Installed J35-SW4, off(1) J35-SW4, on NVRAM Normal(1) Clear J35-SW6, off(1) J35-SW6, on CPU bus speed 60 MHz 66 MHz(1) J35-SW7, off J35-SW7, on(1) Reserved Reserved J35-SW8, off(1) Your main logic board’s flash BIOS upgrade
Technical Specifications ON J35 DEC00692-6 Figure A-1.
Technical Specifications CPU Module Switch Settings The following table lists the CPU module switch and factory default settings. Figure A-2 shows the switch location. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis. A static discharge from your fingers can result in permanent damage to electronic components.
Technical Specifications Feature Setting Description up(1) Reserved J19-SW8, Inner CPU core/bus ratio J19-SW7, down J19-SW6, down J19-SW5, down This switch should always be UP position 2 (120/133 MHz) J19-SW7, up(1) J19-SW6, down(1) J19-SW5, down(1) 5/2 (150/166 MHz) J19-SW7, up(2) J19-SW6, down(2) J19-SW5, up(2) 3 (180/200 MHz) J19-SW7, down J19-SW6, down J19-SW5, up 7/2 (210/233 MHz) J19-SW7, down J19-SW6, up J19-SW5, down 4 (240/266 MHz) J19-SW7, up J19-SW6, up J19-SW5, down 9/2 (270/30
Technical Specifications Feature Setting Description up(1) Reserved J19-SW4, This switch should always be UP position Outer CPU core/bus ratio J19-SW3, down J19-SW2, down J19-SW1, down 2 (120/133 MHz) J19-SW3, up(1) J19-SW2, down(1) J19-SW1, down(1) 5/2 (150/166 MHz) J19-SW3, down(2) J19-SW2, down(2) J19-SW1, up(2) 3 (180/200 MHz) J19-SW3, up J19-SW2, down J19-SW1, up 7/2 (210/233 MHz) J19-SW3, down J19-SW2, up J19-SW1, down 4 (240/266 MHz) J19-SW3, up J19-SW2, up J19-SW1, down 9/2 (270/3
Technical Specifications Inner CPU 2 or 4 Outer CPU 1 or 3 UP J19 DEC00693-3 Figure A-2.
B Device Mapping Introduction This appendix provides a series of tables listing map and address information related to server memory and various main logic board devices (keyboard controller, interrupt controller, DMA controller, etc.). Your server memory and address locations are allocated at the factory to operate within a standard environment. However, due to the number of optional devices and/or expansion boards that are available, sometimes memory and address locations need to be changed.
Device Mapping CPU Memory Address Map Address Range Function Size 00000 to 7FFFF Main memory 512 KB 80000 to 9FFFF Main/PCI/EISA/ISA memory 128 KB A0000 to BFFFF PCI/EISA/ISA video buffer memory 128 KB C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/EISA/ISA expansion board BIOS and buffer memory 96 KB E0000 to E7FFF EISA/ISA/PCI adapter RAM after POST completes 32 KB Used by BIOS Setup during POST B-2 E8000 to EFFFF EISA/ISA and buffer memory 32 KB F0000 to FFFFF Syste
Device Mapping CPU I/O Address Map Range (hexadecimal) Function 0000 to 0CF7 PCI I/O space 0CF8 Configuration space enable register 0CF9 Turbo and reset control register 0CFA to 6FFF EISA/PCI I/O space 0CFC Configuration space data register 0D00 to 6FFF EISA/PCI I/O space 7000 to BFFF PCI I/O space C000 to CFFF PCI configuration space D000 to FFFF PCI I/O space B-3
Device Mapping I/O Address Map Range (hexadecimal) Function 060 to 064 Keyboard/mouse controller 0F0 to 0FF Math co-processor 1F0 to 1F7 IDE controller (if enabled) 278 to 27F LPT2 (if enabled) 2E8 COM4 (if enabled) 2F8 COM2 (if enabled) 378 to 37F LPT1 (if enabled) 3BC to 3BE LPT3 (if enabled) 3E8 COM3 (if enabled) 3F0 to 3F7 Diskette controller (if enabled) 3F8 COM1 (if enabled) Server Interrupt Levels B-4 Interrupt Number Interrupt Source IRQ1 Keyboard controller IRQ3 COM2
Device Mapping DMA Channel Assignment Channel Controller Function 0 1 Refresh 1 1 Not used 2 1 Diskette controller (if enabled) 3 1 Not used 4 2 Cascade DMA 5 2 Not used 6 2 Not used 7 2 Not used B-5
Device Mapping PCI Configuration Space Address Map PCI Bus No. Device No. Device 0 14 OMC 0 19 Primary PCI bridge 0 2 EISA bridge 0 6 PCI slot 1(1) 0 7 PCI slot 2 0 8 PCI slot 3 0 9 PCI slot 4 0 D PCI VGA Trio32/64 0 1A Secondary PCI bridge 1 1 PCI slot 5 1 2 PCI slot 6 1 3 PCI slot 7 1 4 PCI slot 8 (1) Install a VGA expansion board in PCI slot 1, if used. PCI slots 5-8 are located in the secondary PCI.
C SCU Features Introduction After entering the SCU, you can edit a variety of resources and configure your server for the most optimized condition. The following tables list the SCU options that are available in the SCU.
SCU Features System - Prioris ZX Series Server Menu Fields Settings Comments System processor type Not user selectable Displays the type of the processor that is resident on the main logic board. System processor clock Not user selectable Displays the clock of the processor that is resident on the main logic board. System base memory Not user selectable Displays the amount of base (conventional) memory each time your server boots.
SCU Features System Management Group Menu Fields Settings Comments System reserved resources Not user selectable Installed as a default(1) Not user selectable Installed as a default(1) Always shown as installed. Select [Enter] to display the Asset number of the server. The Asset number can be changed by the user. Select [Enter] to display main logic board information including Asset number, Serial number, Artwork Revision number, Model number, and System ID.
SCU Features Diskette Drive Group Menu Fields Settings Comments Integrated diskette controller Enabled(1) Diskette drive A Not Installed 5.25” 360 KB drive 5.25” 1.2 MB drive 3.5” 720 KB drive 3.5” 1.44 MB drive(1) 3.5” 2.88 MB drive Enables or disables the onboard diskette controller. The onboard diskette controller must be disabled if an external diskette controller performs the interfacing to the diskette drives. Sets the size and density of diskette drives. Diskette drive B Not Installed(1) 5.
SCU Features Boot Options Group Menu Fields Settings C: (1) Comments Boot option A: then C: then A: C: only A: only Each time your server boots, it will load your operating system from the sequence selected. POST errors Enabled(1) Disabled If enabled, the server pauses and displays POST errors. To continue, Press . Floppy check Enabled(1) Disabled Enabling this option forces the server to verify the diskette type during boot.
SCU Features Integrated Peripherals Group Menu Fields Settings EGA(1) Video type VGA or CGA 80 columns Monochrome Sets the video controller type. Monitor type Color(1) Monochrome Mouse port Disabled Enabled(1) Disabled Sets the type of monitor connected to your server: Color or Monochrome. Enables or disables the onboard PS/2 style mouse port. Selects the Enhanced Parallel Port (ECP) mode. Selects the standard printer connection. Selects the PS/2 compatible mode to receive data. Selecting EPP 1.
SCU Features Keyboard Features Group Menu Fields Settings Comments NumLock Auto(1) Selects the power on state for Numlock. If Auto is selected, the server turns on Numlock if it detects a numeric keypad. Off On Key Click Disabled(1) Enabled Enables or disables the audible key click feature. Keyboard autorepeat rate 30/sec(1) 26.7/sec 21.8/sec 18.5/sec 13.3/sec 10/sec 6/sec 2/sec Sets the number of times a second to repeat a keystroke while you hold the key down.
SCU Features Shadow Options Group Menu Fields Settings Comments Shadow video BIOS ROM Enabled(1) The main logic board reserves an area of DRAM for a copy of video BIOS ROM. This DRAM called “shadow memory” is writeprotected and has the same addresses as the video BIOS ROM locations. When you shadow video BIOS ROM, the ROM image is copied into an appropriate area in DRAM. This increases the server’s performance because the video BIOS instructions are in fast DRAM instead of low speed ROM.
SCU Features Security Options Group Menu Fields Settings Comments Supervisor password Not installed(1) Installed User password Not installed(1) Installed Password on boot Enabled Disabled(1) Quick lock hot-key Disabled(1) Alt-Ctrl-F1 through Alt-Ctrl-F12 Diskette access Supervisor User(1) Network server Disabled(1) Enabled System backup reminder Disabled(1) Daily Weekly Monthly Disabled(1) Daily Weekly Monthly Allows you to set a supervisor password.
SCU Features Cache Options Group Menu Fields Settings Comments Internal cache Enabled(1) Enables or disables your server’s CPU internal cache operation. Allows you to select the external cache operation type. External cache Cache system BIOS ROM Cache video ROM Disabled Disabled Write through Write back(1) Enabled(1) Disabled Enabled(1) Disabled Enables or disables caching request for server BIOS ROM (F0000h to FFFFFh).
SCU Features Menu Fields Settings Comments 2nd OPB CPU Line Read PreFetch Disabled Enabled(1) When enabled, allows the 2nd OPB’s PCI memory read line commands to pre-fetch additional CPU cache lines. CPU in order queue depth 8(1) 1 Allows you to select the depth of the CPU inorder-queue. APIC & MP table Disabled MPS 1.1 MPS 1.4(1) Applicable to single processor configurations only, always enabled for Multi-Processing (MP) operating system configurations. When set to MPS 1.1 or MPS 1.
SCU Features EISA or PCI Devices Group Menu Fields Settings EISA [slot#] - [device] C-12 Comments You can edit resources provided by the expansion board’s vendor. Please refer to the menu displayed on this item.. PCI [slot#] - [device] function 1 Enabled Disabled Whenever PCI devices are installed in the PCI slots, the device is automatically added. You can enable or disable this device. If enabled, you can set the related resources based on the menu the SCU displays.
D Caring For Your Server Introduction This appendix describes how to: • Clean the outside of the server • Clean the monitor screen • Clean the mouse • Pack and move the server CAUTION: Make sure you turn off the server and disconnect any external devices before doing any cleaning. When using a moistened cloth for cleaning, do not allow any excess fluid to leak into the server, keyboard, or monitor. Wait until the server is completely dry before applying power.
Caring For Your Server Cleaning the Server Clean the outside of the server periodically with a soft cloth. Use a cloth lightly moistened with a mild detergent solution. Do not use solvents or abrasive cleaners. Cleaning the Screen If the monitor screen gets dirty, clean it with a sponge or chamois cloth lightly dampened with a glass cleaning solution. Do not use solvents or abrasive cleaners.
Caring For Your Server Moving the Server Perform the following steps before shipping or moving the server: 1. Back up all files stored on all hard disk drives. 2. Turn off the server (the monitor automatically shuts off). 3. Disconnect the power cord from the wall outlet, then from the back of the server. 3. Disconnect the monitor cable from the back of the server. 4. Disconnect the keyboard cable from the back of the server. 6. Disconnect the mouse cable from the back of the server. 7.
Caring For Your Server Installing the Server at a New Location After moving the server to a new location, follow the instructions in the Installation Guide to unpack and install it.
Index A audience, ix B brake securing server, 3-2 bus scan order server, 8-4 C caring for your server, D-1 CD-ROM drive configuration guidelines, 7-2 cleaning monitor screen, D-2 server, D-2 cleaning the mouse, D-2 configuration guidelines CD-ROM drive, 7-2 disk drive, 7-1 ISA/EISA expansion boards, 8-1 PCI expansion boards, 8-2 SCSI, 7-2 tape drive, 7-1 configuration utility RAID, 2-2 SCSISelect, 2-2 system, 2-4 configure computer with system default option SCU, 2-10 configure your computer option SCU,
Index device mapping, B-1 CPU I/O address, B-3 CPU memory address, B-2 I/O address, B-4 PCI configuration space address, B-6 disk drive configuration guidelines, 7-1 DMA channel assignments, B-5 drive IDs SCSI, 7-5 F E I EISA expansion boards installing, 8-15 EISA/PCI scan order examples, 8-6 EPP3SMC.
Index ISA/EISA expansion boards configuration guidelines, 8-1 ISA/EISA/PCI expansion boards removing metal filler plate, 8-13 K keyboard function keys SCU, 2-9 L left and right door security lock, 10-2 left and right side panel lock, 10-3 left side view server, 3-8 locating the SCU, 2-6 M main logic board SIMM interleave, 6-4 SIMM socket locations, 6-4 main logic board components server, 3-16 main logic board connectors server, 3-14 main menu options SCU, 2-7 maintain SCU diskette option SCU, 2-12 manag
Index R rear view server, 3-12 replacing server battery/(RTC), 3-21 right side view server, 3-10 S SBB LED status indicators, 7-18 SCSI configuration guidelines, 7-2 SCSI cables supplied, 7-6 SCSI configuration guidelines external channel, 7-4 multiple channel, 7-4 single channel narrow and wide, 7-2 storage backplane, 7-5 when connecting RAID adapters, 9-2 when connecting SCSI adapters, 9-1 SCSI configurations connecting external SCSI devices, 7-20 connecting external SCSI storage box, 7-22 SCSI devices
Index installing ISA expansion boards), 8-12 installing optional drives, 7-9 installing PCI expansion boards), 8-17 installing side panels, 3-5 installing SIMMs (main logic board), 6-6 left side view), 3-8 main logic board components, 3-16 main logic board connectors, 3-14 main logic board switches/jumpers, A-6 memory configurations, 6-13, 6-14 memory interleaving upgrade, 6-12 memory upgrade, 6-8 moving, D-3 packing, D-3 power cord requirements, A-5 rear view, 3-12 removing side panels, 3-4 replacing batt
Index U utilities EPP3SMC.EXE, 2-3 PHLASH.
