Technical data

Troubleshooting
10-8
Disk Drive Troubleshooting
Problem Possible Cause Action
Server does not
recognize an internal
SCSI device.
SCSI device jumpers
incorrectly set.
SCSI ID conflicts.
Terminating resistors not
removed from SCSI device.
SCSI host adapter has failed.
Loose SCSI cable.
SCSI cable incorrectly
installed between SCSI host
adapter and SCSI device.
External SCSI terminator not
installed.
SCSI device has failed.
Refer to the supplied kit installation
instructions.
Refer to the supplied kit installation
instructions.
Remove terminating resistors. Refer to
the supplied kit installation instructions.
Contact authorized service provider.
Secure all cable connections.
Refer to Chapter 8 for cabling
information.
Install external SCSI terminator at the
rear of the server. Refer to Chapter 8.
Replace SCSI device.
Server does not
recognize an external
SCSI device.
SCSI device jumpers
incorrectly set.
SCSI ID conflicts.
Terminating resistors not
removed from SCSI device.
SCSI controller has failed.
Loose SCSI cable.
SCSI cable incorrectly
installed between SCSI
controller and rear panel
connector or external SCSI
device and rear panel
connector.
SCSI device has failed.
Refer to the supplied kit installation
instructions.
Refer to the supplied kit installation
instructions.
Remove terminating resistors. Refer to
the supplied kit installation instructions.
Contact authorized service provider.
Secure all cable connections.
Refer to Chapter 8 for cabling
information.
Replace SCSI device.
continued