User manual

DIGITAL LN15-DA Duplexing Unit User Manual 8
If Something Goes Wrong
This section briefly discusses the most common problems you might
encounter. For more complete troubleshooting information, refer to
Chapter 6 of the printer user’s manual.
Problem Causes and solutions
The printer does not Cause: The printer cannot know that the
print on both sides. duplex unit is installed.
Solution: Set the Duplex Mode to On on
a print menu of your application software
or printer driver.
The printer does not Cause: The printer does not seat correctly
feed paper correctly. on the duplex unit.
Solution: Mount the printer correctly on
the duplex unit.
Cause: The size of paper fed from the
MFF or manually does not match the paper
size specified with the job.
Solution: Use the specified size of paper.
Paper jams at the rear Cause: The space at the rear of the printer
door. is too narrow.
Solution: Separate the rear of the printer
from the wall or another equipment.
Cause: The RAM capacity is insufficient
for using the duplex unit with the printer in
the PS emulation.
Solution: Add an 8MB RAM expansion
card to the printer.
• Paper is faced up in
the face-down
stacker.
• Jam recovery = On
has no effect in setup
mode.
• The number of copies
is forcibly set to 1.