Instruction manual

3–8 Troubleshooting
Displayed Message
Solution
Explanation
RIB INVLD CMD*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.
RIB INVLD STATE*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.
RIBBON DRIVE
CMX controller does not
detect ribbon drive motor.
Page 3–24
SECURITY VIOLATION
Security code of PAL on
controller board does not
match code of firmware on
the CMX controller board.
Replace the CMX controller
board.
SOFTWARE ERROR *
Cycle power
Application software tried to
perform an illegal printer
function or damaged logic
circuits detected on
controller board.
Page 3–27
SHUTTLE JAM
No shuttle movement or
shuttle moving at wrong
speed.
Page 3–26
SHUTL INV CMD*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.
SHUTL INV PARM*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.
STACK OVERFLOW*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.
STACK UNDERFLOW*
Fatal firmware error on
CMX controller board.
Cycle power and rerun print
job. If message recurs,
replace CMX controller
board.