User guide

11
Troubleshooting
This section describes the problems which may occur when using the printer and suggests
possible solutions.
You may not need the following since the Digital LA400 MultiPrinter provides on-line help on
its display.
In most cases, the display shows rolling messages when an error occurs. The first part of the
message identifies the error, the second part suggests a solution.
Installation Problems and Solutions
Symptoms Possible Cause Action/Resolution
-
No indicator lit.
Power cable not properly
connected.
Check the connection of the power
cable on both sides.
-
Power switch in I (on) position.
Power cable damaged. Check the power cable itself.
Printer failure. Call Service.
-
Printer not printing.
Incorrect setting of the printer. 1. Perform a self-test.
-
Ready
indicator lit.
2. If the self-test is OK, see the
other causes.
If the self-test is not OK,
power the printer off and on
again.
3. Perform another self-test.
4. If the self-test is not OK, call
Service.
Interface cable is not properly
connected.
Check the connection of the interface
cable on both sides.
Selection of the protocol is not
correct.
Check
PROTOCOL
Option in the
Set-Up. See "Setting the
Communication Interface" in
Chapter 6.
Printer communication settings
are not appropriate to host
settings.
Check the
INTERFACE
Option
settings in Set-Up. See "Setting the
Communication Interface" in
Chapter 6.
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