User`s guide

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Problem Details Action
Front cover
will not shut
Remove the print cartridge from the
printer and reinsert it securely.
Image is faint
or light
The overall image density is light. 1. Replace the print cartridge.
2. If the problem persists, call your
Authorized Digital Reseller or Service
Provider.
Last page does
not print
If the Waiting... message continues to
display after the printer activity has
stopped and no more pages are ejected,
refer to the following:
When using PostScript printer language The Waiting... message times out. The
page does not print, but the printer
processes the next job or returns to Idle.
When using PCL 5 command set Manually eject the remaining page or
wait until the printer times out. When
the printer times out, the remaining
page prints.
To manually eject the page:
1. Press Online to take the printer
offline.
2. Press Form Feed to print and eject
the last page.
3. Press Online to place the printer
online.
Misfeeds A paper jam has occurred, and a paper
jam message displays.
1. Remove the paper from the paper
tray, fan the paper, and reload it.
2. If the problem persists, make sure
the paper is below the fill line and
under the corner tabs.
3. If the problem persists, make sure
the paper meets specifications.
4. If the problem persists, check for
foreign objects or fragments in the
paper path.
5. If the problem persists, call your
Authorized Digital Reseller or Service
Provider.
5-10 Diagnostics and Troubleshooting