User`s guide

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4
Care and Maintenance
Common Causes
of Paper Jams
It is occasionally necessary to clear a paper jam when printing.
The printer provides error codes and corresponding messages for
paper jams. The most common causes of paper jams are:
The printer is not level.
You are using the wrong type or size of paper.
The paper, transparencies, or envelopes were not fanned
before being loaded into the paper tray.
The paper is loaded incorrectly in a paper tray, or in the
Multipurpose Feeder.
Paper Jam
Error Codes
The following table lists the paper jam error codes that can
appear at the control panel display. The locations referenced in
the table are listed in the next section.
Location Control Panel Message Explanation
E2 PAPER JAM>TRAY Paper jam at the paper tray.
Clear the paper in the paper tray
or in the printer base. Open and
close the front cover to clear
the error.
E3 PAPER JAM>FUSER Paper jam in the fuser area.
Open the front cover and
remove any jammed papers.
E4 PAPER JAM>EXIT Paper jam in the fuser area, as
the paper was exiting. Open
the front cover and remove any
jammed papers.
4-1