Troubleshooting guide

Troubleshooting
3-3
ENGLISH
The Configuration Sheet does not reflect the correct printer
connected (
“
Not identified
”
printed next to the target printer
name)
• Check that the printer is listed as a supported target printer.
• Check that the parallel port of the printer is set for bi-directional
communications (IEEE 1284).
Printing Problems
Printing after first power-up is not the expected one
• Run the configuration printout to verify the current settings.
See the default printer configurations given in Chapter 4.
• Check that the conversion box hardware and software configuration
settings are appropriate for the printer you are using.
Printing unexpected characters
• Check that the conversion box configuration matches the serial host
settings: baud rate, parity, data bit and buffer control (see Chapter 2
for details).
• Make sure the data sent to the Convert Box in data conversion
mode is DEC PPL3 compatible. The convert Box emulates the
Digital printers DECLaser 1100, DECLaser 2100/200, DECLaser
3200, and the LN03 Plus in DEC PPL3 modes, but the Convert box
does not emulate the other emulations supported by those printers.
For instance the LN03 Plus supports a Tektronix emulation which is
not supported by the Convert Box.
Printing unexpected characters when you send jobs under
different emulations
• If you send alternate jobs under Digital ANSI protocol, and
Postscript emulation, the conversion box and the printer setup
should be set to «Autosensing».
• Check the time-out setting is appropriate (see Appendix A for
details).
• See Printing DEC PPL3 or PostScript Jobs Alternatively in
Appendix A.