Technical data

3
Printer-Specific Information
The following sections provide information about using DCPS with specific
printers. The DCPS System Manager’s Guide and DCPS User’s Guide contain
additional printer-specific information.
3.1 Problems Starting Queues
Some HP printers do not respond to the DCPS synchronization request at
the beginning of a job. Therefore, you must upgrade the printer’s firmware
to at least the version shown in Table 3–1 or define the logical name
DCPS$queuename_NO_SYNC before queues to these printers are started, or
DCPS jobs will not start. See Section 4.2 in these Release Notes or the DCPS
System Manager’s Guide for more information.
It is also recommended that the printer’s personality setting be set to PS
(PostScript). Setting the printer’s personality to PS (PostScript) alone will not
solve the problem for these printers. This problem is resolved in the following
versions of printer firmware:
Table 3–1 Minimum Recommended Firmware
Printer Firmware
HP Color LaserJet 2500 future release
HP Color LaserJet 5500 20030605 04.016.2
HP LaserJet 2300 20030530 04.047.2
HP LaserJet 4200 20030530 04.016.1
HP LaserJet 4300 20030530 04.016.1
Your printer’s firmware version is displayed as ‘‘Firmware Datecode’’ on the
printed configuration page, the printer’s web page and the WebJetAdmin printer
management utility.
Printer firmware and instructions for downloading it to your printer can be
obtained from the HP web page. Choose Printing and Multifunction and then
Support and Drivers.
Printer-Specific Information 3–1