Specifications

Chapter 4: Troubleshooting and General Procedures
4-18
E. Image Quality FIPs
If you experience an image quality problem, first try another toner cartridge (EP cartridge).The
majority of process quality is built into this unit.
There are no specific adjustments that can be made to correct problems, other than common
sense procedures, such as using specified media and cleaning and investigating the paper path,
rollers and tray side guides. Also beware of incorrect page size setting due to mismatched ROM
settings (control panel or driver selectionor size sensor). If the printer cannot be fixed, return for
further repair investigation or refurbishment.
Image Analysis:
• Determine if the problem is accuracy (skew, registration, etc.) or image (light, etc.).
• If the toner is not being fused, RTD. (If you are working on-site or at a depot, go to Chapter 6
FRU Replacement Fault Isolation Procedures )
• If the image is skewed, check the paper guides; re-adjust the guides and try again
∗ Check the paper path for obstructions and clean the path (see
Maintenance in this
chapter).
∗ Try another tray to see if the problem is related to one input source.
∗ Try another type of paper with correct specifications and try a new ream.
∗ Check that the paper size corresponds with the driver.
∗ RTD. (If you are on-site or ata depot go to Chapter 6
FRU Replacement Fault
Isolation Procedures
.)
• if image quality is suspect, see the following table for possible solutions.