Specifications

Appendix A: Training, Tools, and Documentation
A-15
Service Providers:
• Digital: (for example, ServiCenters, Depots etc ...)
• Others: (retailers etc ...)
Business Information:
• Selling Channels: Direct, Commercial distributors, VARS, Retail.
• Related Offers:
• Others (for example, competition information)
Feedback/Comments/Voice of the Customer :
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