Specifications

Chapter 15: Removal and Replacement Procedures --- Options
15-13
Plug in and turn on (o) the printer.
Print a hardware report.
Using the printer control panel:
1. Press the Menu key. The printer is placed offline and in menu mode.
2. Go to the Reports menu to print a Hardware Report.
3. After printing the report, press Online to place the printer back online.
4. Verify that the Fax board is listed on the report.
Troubleshooting
If the option you just installed is not listed on the Hardware Report, you should:
1. Make sure that the option is properly attached and firmly secured to the J7 or J9 connector.
2. Rerun the Hardware Report.
3. If the option is still not listed, move the option to the other connector (J7 or J9).
4. Rerun the Hardware Report.
5. If the option is still not listed, try a new option.
6. If a new option does not work, replace the controller (ESS).
If the printer does not print, check your cable connections.
If the printer prints lines of characters and symbols instead of your file, check the
driver for proper configuration and setup. (See the driver option manual.)