Specifications

Chapter 6: FRU Replacement and Fault Isolation Procedures
6-106
6.4.14 Damaged prints
PROBLEM
The printed page is wrinkled, creased, or torn.
INITIAL ANALYSIS
Inspect the following components. Are they compatible with your printer version,
correctly installed, not damaged, deformed, or contaminated?
Fuser Assembly Heat Roll
Pressure Roll Front Plate Assembly
Front Transport Assembly
Inspect the printer paper path. Is it clear of foreign matter, such as staples and paper scraps?
1. PAPER CONDITIONS
Is there moisture in the paper?
Yes No
Load new paper. Go to Step 2.
2. HEAT ROLL ASSEMBLY
Inspect the Heat Roll for scratches, objects, or contamination.
Is the Heat Roll free of scratches and contamination?
Yes No
Go to Step 3. Replace the Heat Roll Assembly.
3. PRESSURE ROLL ASSEMBLY
Inspect the Pressure Roll for scratches, objects, or contamination.
Is the Pressure Roll free of scratches and contamination?
Yes No
Go to Step 4 Replace the Pressure Roll Assembly.
4. PAPER PATH
Inspect the paper path, between feed tray and exit tray, for contamination or
obstructions.
Is the paper path free of obstructions?
Yes No
Go to Step 5. Remove obstructions or contamination from the paper path.
5. PAPER PATH ROLLS
Inspect the rolls along the paper path, between feed tray and exit tray, for contamination,
scratches, or damage.
Are the paper path rolls free of contamination, scratches, or damage?
Yes No
Return to Initial Analysis. Replace the damaged roll.