Specifications

Chapter 6: FRU Replacement and Fault Isolation Procedures
6-102
6.4.11 Residual image
NOTES
:
1. This FIP does not use the Diagnostic tool.
2. There is no corresponding control panel message for this item.
3. This FIP may also fix BTR, fuser, or paper path contamination.
4. Try another toner Cartridge first. Ghosting is a phenomenon that occurs in extreme gray
tones and diminishes with toner usage
PROBLEM
There are ghost images appearing on the page. The images may be ghosts of the previous page
or from the page being printed.
INITIAL ANALYSIS
Inspect the following components. Are they compatible with your printer version, cor-
rectly installed, not damaged, deformed, or contaminated?
Toner Cartridge BTR Assembly
MCU PWB Fuser Assembly
HVPS Heat Roll
Pressure Roll Earth Plate Assembly
Inspect the printer paper path. Is it clear of foreign matter, such as staples, paper clips, and
paper scraps?
1. HVPS CR (DC)
Use Diagnostic Tool Test DG92 to check if the HVPS is supplying –350VDC
to the BCR.
Is the output voltage correct?
Yes No
Go to Step 2. Go to Section 6.3.19 HVPS CR Failure.
2. BTR ASSEMBLY
Inspect the BTR Assembly for contamination.
Is the BTR free of contamination?
Yes No
Go to Step 3. Replace the BTR Assembly.
3. Toner CARTRIDGE
If the spots occur a approximately 95-mm intervals, install a new Toner
Cartridge.
Do residual images still appear on the page?
Yes No
Go to Step 4. Problem solved.