Specifications

Chapter 6: FRU Replacement and Fault Isolation Procedures
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6.3.15 Feed Solenoid failure
NOTES:
1. Without the diagnostic tool, skip the Diagnostic Tool test (DG) portion of step 3.
2. The control panel message may be: Paper Jam>Tray
3. This FIP may also fix worn feed rollers.
4. Try the front tray first to be sure it is the feed solenoid (in the cassette). Try another cassette
tray or try to replace the feed solenoid before the MCU
1. INITIAL ANALYSIS
1.
Inspect the following components. Are they are compatible with your printer
version, correctly installed, not damaged, deformed, or contaminated?
MCU PWB LVPS Assembly
Feed Solenoid Feeder PWB
Feeder PWB AUX Harness Assembly Tray 1
Harness Assembly OUT
Yes No
Go to Step 2. Replace the problem components.
2. LVPS ANALYSIS
Disconnect P/J111 from the HVPS. Perform this test within 30 seconds after switching power on.
After 30 seconds, the LVPS shuts down with a no-load condition.
Switch ON Main Power.
Is there +24VDC between P/J 13–10 and P/J 11–2 on the MCU PWB?
3. FEED SOLENOID ACTUATOR SIGNAL ANALYSIS
Disconnect P/J111 from the HVPS. Perform this test within 30 seconds after switching power on.
After 30 seconds, the LVPS shuts down with a no-load condition.
Switch ON Main Power.
Use Diagnostic Tool test DG81 to check the Feed Solenoid in Tray 1.
Is there 0VDC between P/J 13–11 and P/J 11–2 on the MCU PWB when you actuate the
solenoid in Tray 1?
Is there +24VDC between P/J 13–11 and P/J 11–2 on the MCU PWB when you do not
actuate the solenoid in Tray 1?
Use Diagnostic Tool test DG86 to check the Feed Solenoid in Tray 2.
Is there 0VDC between P/J 13–12 and P/J 11–2 on the MCU PWB when you actuate the
solenoid in Tray 2?
Is there +24VDC between P/J 13–12 and P/J 11–2 on the MCU PWB when you do not
actuate the solenoid in Tray 2?