Specifications

Chapter 6: FRU Replacement and Fault Isolation Procedures
6-15
6.2.7 Paper Jam between Feeder and Reg. Sensor: Fault
code E2 continued
9. PICK–UP SOLENOID ANALYSIS
Use Diagnostic Tool test DG80 to check the Pick-up Solenoid. Open the Front Cover to observe
the Pick–Up Solenoid.
Does the Pick–Up Solenoid actuate?
Yes No
Go to Step 10 Go to Section 6.3.14 Pick–Up Solenoid Failure.
10. PICK–UP ROLL ASSEMBLY SOLENOID ANALYSIS
Fill the Front Tray Assembly with paper.
Use Diagnostic Tool test DG80, while DG90 MAIN MOTOR is running, to check the Pick–up Roll
Assembly.
Does the Pick–Up Roll and the Pick–Up Roll Cam make a complete revolution and pick up
a single sheet of paper?
Yes No
Go to Step 11 Replace the Pick–up Roll Assembly.
11. BOTTOM PLATE ASSEMBLY ANALYSIS
Fill the Front Tray Assembly with paper.
Use Diagnostic Tool test DG80, while DG90 MAIN MOTOR is running, to check the Bottom Plate
Assembly.
Does the Bottom Plate Assembly press against the Pick–Up Roll when the Pick–Up Roll
Cam disengages?
Yes No
Go to Step 12. Replace the Bottom Plate Assembly.
12. RETARD PAD ASSEMBLY ANALYSIS
Open the Front Transport Assembly. Rotate the Pick–Up Roll until it touches the Retard Pad
Assembly. Close the Front Transport Assembly. Observe the Retard Pad through the Front Tray
Assembly opening.
Does the Retard Pad Assembly touch the Pick–Up Roll?
Yes No
Go to Step 23. Replace the Lower Chute Assembly.