DEC 3000 Models 700 AXP and 900 AXP Service/Upgrade Information Addendum Order Number: EK−FLSPC−AD.
June 1994 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document. The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. Restricted Rights: Use, duplication, or disclosure by the U.S.
Contents About This Document......................................................................................................... vi Purpose........................................................................................................................ vi Audience ..................................................................................................................... vi Structure .......................................................................................................
Memory LED Codes....................................................................................................... 1-10 NVR LED Codes............................................................................................................ 1-11 SCC LED Codes............................................................................................................. 1-12 NI LED Codes................................................................................................................
Table 1-3 ASIC LED Codes 1-8 Table 1-4 ASIC LED Codes Action Table 1-8 Table 1-5 Memory LED Codes 1-10 Table 1-6 NVR LED Codes 1-11 Table 1-7 NVR LED Codes Action Table 1-11 Table 1-8 SCC LED Codes 1-12 Table 1-9 SCC LED Codes Action Table 1-13 Table 1-10 NI LED Codes 1-14 Table 1-11 NI LED Codes Action Table 1-14 Table 1-12 ISDN LED Codes 1-15 Table 1-13 ISDN LED Codes Action Table 1-16 Table 1-14 SCSI LED 1-17 Table 1-15 SCSI LED Codes Action Table 1-18 Table 1-16 Console LED Cod
Preface About This Document Purpose This addendum provides information for servicing the DEC 3000 Model 700 AXP and DEC 3000 Model 900 AXP systems. The information provided in this document is in addition to the service information provided in the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual. An illustration of the parts breakdown is included for easy location of all part numbers. This addendum also includes updated LED error codes and information for DEC 3000 upgrades.
Structure This addendum consists of the following two chapters: • Chapter 1 includes updates to Chapter 5 of the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual. • Chapter 2 covers upgrading the DEC 3000 Model 600 to 700 and Model 800 to 900. Table 1 Conventions The following conventions are used in this addendum: Conventions viii Meaning Note Provides general information. Caution Provides information that prevents damage to equipment and software.
Related Documentation The documents listed in Table 2 provide additional information about the DEC 3000 Model 700 AXP and DEC 3000 Model 900 AXP systems.
Digital Support Centers Availability Digital service representatives are available at Digital support centers for on-site warranty and service contract customers. If you do not currently receive this support but would like to, please contact either a Digital support center listed in the following table, or your local Digital office. Contact Numbers Table 4 lists several telephone numbers for Digital support centers worldwide.
Table 3 Telephone Numbers of Digital Support Centers Country United States Canada Canada (Quebec) United Kingdom France Germany Telephone Number 1-800-354-9000 1-800-267-5251 1-800-267-2603 [44]256 59200 [33]92955111 [49]-(89)-95913218 xi
Overview and Updates 1 System Overview and Updates Overview Introduction The DEC 3000 Model 700 (desktop) and Model 900 (deskside) AXP systems are high performance workstations. These systems incorporate Digital's DECchip 21064A RISC processors, which are part of the Alpha AXP architecture.
Overview and Updates Parts Breakdown Parts Breakdown Model 700 All of the parts listed for the Model 700 are interchangeable with the Model 600 unless denoted otherwise. TURBOchannel Option MMB with SIMMS MMB 54-21815-01 32MB MS15-CA 64MB MS15-DA 128MB MS15-EA Removable Media RRD42-HM RRD43-HM TZK11-FM RX26-FH (3.
Overview and Updates Parts Breakdown Model 900 All of the parts listed for the Model 900 are interchangeable with the Model 800 unless denoted otherwise.
Overview and Updates Model 900 Top Cover 70-30266-01 MMB with SIMMS MMB 54-21141-01 32MB MS15-CA 64MB MS15-DA 128MB MS15-EA 256MB MS15-FA Right Side Panel 70-29563-01 Regulator Module 54-23128-01 **Impingement Fan 70-30888-01 *System Module 54-23153-04 Power Supply H7883-YA Left Side Panel 70-29563-01 Removable Media RRD43-HM RX26-FT (3.
Overview and Updates LED Codes The LED code information in Chapter 5 (pages 5-2 −5-14) of the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information has been corrected on pages 1-5− 1-19 of this addendum. These corrections supersede the LED information in Chapter 5 of DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information.
Overview and Updates Serial ROM LED Codes Apply the solutions listed in Table 1-2 as indicated in Table 1-1. Table 1-1 Serial ROM LED Codes LED Display Hex Code Solution 1 •••••••• •••••••o ••••••o• ••••••oo •••••o•• •••••o•o •••••oo• •••••ooo ••••o••• ••••o••o ••••o•o• ••••o•oo ••••oo•• ••••oo•o ••••ooo• ••••oooo oo•ooooo FF FE FD FC FB FA F9 F8 F7 F6 F5 F4 F3 F2 F1 F0 20 2 2 2 2 ∗ 2 2 2 2 ∗ ∗ 1 ∗ 1 ∗ 1 2 ∗ Informational only, never fails here.
Overview and Updates Table 1-2 Serial ROM LED Codes Action Table Solution Action 1 Ensure that a good connection is made between the system module and I/O module. Ensure that all memory SIMMs are properly installed. It may be necessary to reseat memory SIMMs. Replace system module. Replace I/O module Replace MMB/SIMMs.
Overview and Updates ASIC LED Codes The ASIC LED codes represent continued power-on testing. If an error occurs during this testing sequence, a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) , or hex code DD is not displayed on the LEDs, then use Tables 1-3 and 1-4 to isolate the failed FRU.
Overview and Updates Table 1-4 ASIC LED Codes Action Table Step Action 1 2 3 Reseat I/O module. Replace I/O module. Replace system module.
Overview and Updates Memory LED Codes The memory LED codes represent continued power-on testing. If an error occurs during this testing sequence, a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) or hex code DD is not displayed on the LEDs, then use table 1-5 to isolate the failed FRU..
Overview and Updates NVR LED Codes The NVR LED codes represent continued power-on testing. If an error occurs during this testing sequence, a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) or the hex code DD is not displayed on the LEDs, use Tables 1-6 and 1-7 to isolate the failed FRU.
Overview and Updates SCC LED Codes The SCC LED codes represent continued power-on and extended self-test testing. If an error occurs during this testing sequence, a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) or if hex code DD is not displayed on the LEDs, use Tables 1-8 and 1-9 to isolate the failed FRU.
Overview and Updates Table 1-9 SCC LED Codes Action Table Step 1 2 3 4 5 6 7 Action Reseat I/O module Reseat modem loopback (only in service mode). Reseat mouse connection. Reseat keyboard connection Replace I/O module.
Overview and Updates NI LED Codes The NI LED codes represent continued power-on and extended self-test testing. If an error occurs during this testing sequence, then a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) or if hex code DD is not displayed on the LEDs, then use Tables 1-10 and 1-11 to isolate the failed FRU.
Overview and Updates ISDN LED Codes The ISDN LED codes represent continued power-on and extended self-test testing. If an error occurs during this testing sequence, a hexadecimal code appears with FRU and error code information on the monitor screen. If the system does not enter console mode (>>>) or if hex code DD is not displayed on the LEDs, use Tables 1-12 and 1-13 to isolate the failed FRU.
Overview and Updates Table 1-13 ISDN LED Codes Action Table Step 1 2 3 4 5 Action Reseat I/O module and system module. Replace I/O module. Make sure a handset is connected. Make sure that the audio module cable is connected to the I/O module. Replace Audio Module (M800/M800S/M900) SCSI LED Codes The SCSI LED codes represent continued power-on and extended self-test testing.
Overview and Updates Table 1-14 SCSI LED Codes LED Display Hex Code Solution 1 o••ooooo o••oooo• o••ooo•o o••ooo•• o••oo•oo o••oo•o• o••oo••o o••oo••• o••o•ooo o••o•oo• o••o•o•o o••o•o•• o••o••oo o••o••o• o••o•••o o•••o••••• 60 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 1 1 1 1, then 3 1, then 3 1, then 3 ∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗ ∗ None: All Tests Passed Solution 2 2 2 2 2, then 4 2, then 4 2, 4, then 5 ∗ Reserved for future use.
Overview and Updates Table 1-15 SCSI LED Codes Action Table Step 1 2 3 4 5 1-18 Action Reseat I/O module and system module. Replace I/O module. Check SCSI cables and SCSI ID. Replace the drive. All removable disk devices must have media installed.
Overview and Updates Console LED Codes The last testing sequence before entering the console program now begins. If this is successful, the LEDs should display hex code DD for console entry. If the system does not enter console mode, use Tables 1-16 and 1-17 to isolate the failed FRU. No information appears other than the console (>>>) prompt or the DD hex code to indicate that the console mode has been entered.
Overview and Updates Table 1-17 Console LED Codes Action Table Step 1 2 Action Replace I/O module. Replace system module. MIPS Emulator LEDs The following LED codes represent MIPS emulator diagnostic tests. If an error occurs during one of the tests, the screen displays a FRU code and error code.
Overview and Updates Memory LED Diagnostic Codes The following memory LED code table supersedes and corrects the table on page 14−4 of the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual. The following LED codes represent memory diagnostic tests. If an error occurs during one of these tests, the screen displays an FRU code and error code.
Overview and Updates 2 System Upgrade Information This chapter contains information for upgrading the DEC 3000 Model 600 to a Model 700 and the DEC 3000 Model 800 to a Model 900. You will need to use this chapter and the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual (EK− FLSPC−SV) to upgrade your system.
Overview and Updates Table 2-2 Upgrade Parts List The following table lists of all the parts contained in the update kits: Model No. Model 700 Model 900 2-2 Parts description Part Number CPU module 54−23153−05 Label, product conversion 36−15946−01 Comments VMS−LIC. PAK DEC 3000 700 75−00023−15 BA version only OSF−LIC.
Overview and Updates Upgrading from Model 600 to Model 700 __________________________ Note_____________________________ See Chapters 3 and 8 of the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual for removal and replacement procedures. ____________________________________________________________ Procedure 1 1. Check all field blitzes and verify that any needed field notices have been installed in the system. 2. If the system is not already operating with OSF Version 2.
Overview and Updates Procedure 2 1. Remove the disk-tray assembly. 2. Remove the TURBOchannel option cards, and take note of the slot number that each card was installed in. 3. Remove the 4 MMB modules (leaving SIMM cards installed). 4. Remove the disk-tray supports. 5. Remove the I/O module. 6. Remove the system module. __________________________ Note _____________________________ Save the nylon washers for remounting the system module.
Overview and Updates Procedure 3 1. Install the Model 700 system module. _________________________ Caution ___________________________ Use the nylon washers saved previously when you install the new system module. Place the two washers on the two most centered screws. Failure to use nylon washers will result in an inoperable system. ____________________________________________________________ 2. Reassemble the system to its original configuration by performing the reverse of procedure 2. Procedure 4 1.
Overview and Updates Upgrading from Model 800 to Model 900 __________________________ Note _____________________________ See Chapters 3 and 8 of the DEC 3000 Models 600/600S AXP and 800/800S AXP Service Information manual for removal and replacement procedures. ____________________________________________________________ Procedure 1 1. Check all field blitzes and verify that any needed field notices have been installed in the system. 2-6 2. If the system is not already operating with OSF Version 2.
Overview and Updates Procedure 2 1. Remove the TURBOchannel option cards, and take note of the slot number that each card was installed in. 2. Remove the 4 MMB modules (leaving SIMM cards installed). 3. On the right side of the enclosure (the side with the drive bays), disconnect the three power cables and the cable to the light and switch module from the system module. 4. Remove the system module. Procedure 3 1. Install the Model 900 system module. 2.
Overview and Updates Procedure 4 1. Install the impingement fan assembly and regulator cable by completing the following steps: A. Position the fan assembly into the system box and screw it in as shown. B. Install cable (17−03815−01) into clip (12−37200−02) and attach clip through hole in chassis as shown. C. Remove the grommet and route the cable through the hole from which the grommet was removed. Then route the cable through the grommet and install the grommet in its original location. D.
Overview and Updates 2. Install the regulator fan sense cable (17−03816−02) by completing the following steps: A. Connect regulator cable to the main fan harness connector. B. Install regulator cable into clip and attach through hole in chassis as shown. C. Route the cable under the removable media tray and connect to regulator as shown in the figure on page 2-8.
Overview and Updates 3. Install the ferrite bead as described in the following instructions: A. Remove the internal AC power cord from the clip nearest to the AC power connector. B. Install the snap on ferrite bead around only the AC power cord (not the ground pigtail wire) as shown. C. Replug the AC power cord and make sure that it is clipped in.
Overview and Updates Procedure 5 1. Power up the system and verify that all of the fans are moving and that the system powers up correctly. 2. To make sure that the firmware is matched in the CPU and I/O, follow the firmware release notes and boot the update utility. Then use the verify command to ensure that both the CPU and I/O ROM firmware revision match. If they do not match then update the firmware with Version 4.0 or later. 3. Complete the assembly of the system enclosure. 4.
