Technical data

Troubleshooting
4-23
DIGITAL Server 3220/3220R
Tape Drive Troubleshooting
Problem Possible Cause Action
Tape will not load. Tape inserted incorrectly. Insert the tape with the arrow
on the cassette pointing
towards the drive.
Cannot write data to
a tape.
Tape write-protected. Slide the write-protect tab on
the cassette to the closed
position.
Tape will not eject. Tape jammed in drive. Using a small screwdriver,
rotate the motor shaft
clockwise to bring threading
mechanism to the initial loading
position.
If necessary, press the ratchet
mechanism to tighten the tape
before ejecting.
Continue to turn the motor
shaft clockwise until the tape
can be lifted out of the drive
mechanism and ejected from
the drive.