Technical data

Troubleshooting
4-16
Problem Possible Cause Action
Power is on, but there is
no screen display.
Incorrect video drivers
installed.
Install the correct video
drivers.
Video controller has
failed.
Replace the video/Ethernet
daughter card.
Monitor has failed. Replace the monitor.
Server does not boot
from the CD-ROM
drive.
CD-ROM drive is not
connected to the IDE
controller.
Connect the CD-ROM to the
IDE connector located on the
main logic board (Refer
Chapter 5).
CD-ROM disc is not
bootable.
Insert a bootable CD-ROM
disc.
Server operates
incorrectly after
installing a processor
module.
Processor module
installed incorrectly.
Reinstall processor module.
BIOS Setup utility
indicates an error after
installing a processor
module.
Remove processor module
and reboot. If server boots
without errors, replace
processor module.
Mismatched stepping. Check processor stepping
information.
continued