Technical data

Troubleshooting
4-2
Initial Troubleshooting
Follow these general procedures to troubleshoot the DIGITAL Server.
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Record all configuration information and have it readily available.
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Turn off the server, wait until all disk drives completely spin down, and then
turn it back on.
•
Ensure that all cables and connections are secure.
•
Make sure all necessary video, printer, and application device drivers are
properly installed.
•
Try not to troubleshoot more than one problem at a time.
•
Try to duplicate the problem.
•
Run the diagnostic software. Refer to the next section “When to use the
Diagnostics.”
•
Run the SCSI configuration utility if you have problems after connecting
devices.
•
Run the BIOS Setup utility (F2).
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Run the System Management utility (F3) to check IRQ settings.
•
Run the SCSI or RAID configuration if you have problems after connecting
devices.
Refer to Chapter 2, “Server Software and Utilities,” for additional information.