User Manual

Support
The
support page provides valuable information on troubleshooting and contact information,
should you require technical assistance.
•
Logs:
The camera supports system and event log information. Click the
Log Search
but
ton to search the Access, Event, Setup or Control log data.
•
Reports:
o
Server Report:
Click the
Server Report
button to get important information
about the server’s status; this should always be included when requesting
support.
o
Parameter List:
Click the
Parameter List
button to see the unit’s parameters
and their current settings.
•
Health Check:
o
System Check:
Click the
System
Check
button to get important information
about the cameras system resources. You can see the pop-up window below.
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