User Guide
Copyright © Digital Watchdog. All rights reserved.
Specifications and pricing are subject to change without notice.Rev: 05/22
Tel: +1 (866) 446-3595 / (813) 888-9555
Technical Support Hours: 9:00AM – 8:00PM EST, Monday through Friday
digital-watchdog.com
DWC-MPH2W28TW: MEGApix® IVA™ preloaded
DWC-MPPH2W28TW: MEGApix® IVA+™ preloaded
Quick Start Guide
WHAT’S IN THE BOX
Camera Module and
Cable (21.3ft/6.5m)
1 Tapping Screws (TP1 M3x20) 2 each
Double-Sided Tape for
Pinhole Cover
1 Ferrite Core 1
Rotating Ring 1 Anchor Block (M4x25) 4 each
Pinhole Cover 1 Tapping Screws (TS1 M4x25) 5 each
4pin Terminal Block 1 Screws (TP2 M3x6(Ni) 2 each
Surface Mount Bracket 1 Cable Clamps 3 each
Pan/Tilt Bracket 1 Tapping Screws (TP1 M4x20) 3 each
Attention: This document is intended to serve as a quick reference for the initial set up. It is recommended
that the user read the entire instruction manual for complete and proper installation and usage.
NOTE: Download all your support materials and tools in one place.
1. Go to: http://www.digital-watchdog.com/resources
2. Search your product by entering the part number in the Search by Product’ search bar.
Results for applicable part numbers will populate automatically based on the
part number you enter.
3. Click ‘Search’. All supported materials, including manuals
and quick start guide (QSGs) will appear in the results.
Default Login Information: admin | admin
When logging into the camera for the first time, you must setup
a new password. You can set the new password using the
DW® IP Finder™ software or directly from the camera’s browser menu.
Read through this Installation Guide carefully before installing the product. Keep the Installation Guide for future
reference. See the user manual for more information on the proper installation, use and care of the product.
These instructions are intended to ensure that users can use the product correctly to avoid danger or property loss.
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
WARNING
1. In the use of the product, you must be strict compliance with the electrical safety regulations of the nation and
region. When the product is mounted on a wall or ceiling, the device shall be firmly fixed.
2. Be sure to use only the standard adapter specified in the specification sheet. Using any other adapter could
cause fire, electrical shock, or damage to the product.
3. Make sure the power supply voltage is correct before using the camera.
4. Incorrectly connecting the power supply or replacing the battery may cause an explosion, fire, electric shock, or
damage to the product.
5. Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause excessive heat
generation or fire.
6. Securely plug the power cord into the power source. An insecure connection may cause a fire.
7. When installing the camera, fasten it securely and firmly. A falling camera may cause personal injury.
8. Do not install in a location subject to elevated temperature, low temperature, or high humidity. Doing so may
cause fire or electric shock.
9. Do not place conductive objects (e.g. screwdrivers, coins, metal items, etc.) or containers filled with water on top
of the camera. Doing so may cause personal injury due to fire, electric shock, or falling objects.
10. Do not install in humid, dusty, or sooty locations. Doing so may cause fire or electric shock.
11. Do not install near any heat sources such as radiators, heat registers, or other products (including amplifiers)
that produce heat.
12. Keep out of direct sunlight and heat radiation sources. It may cause a fire.
13. If any unusual smells or smoke come from the unit, stop using the product at once. Immediately disconnect the
power source and contact the service center. Continued use in such a condition may cause fire or electric shock.
14. If this product does not operate normally, contact the nearest service center. Never disassemble or change this
product in any way.
15. When cleaning the product, do not spray water directly onto parts of the product. Doing so may cause fire or
electric shock.
CAUTION
1. Use proper safety gear when installing and wiring the product.
2. Do not drop objects on the product or apply strong shock to it. Keep away from a location subject to excessive
vibration or magnetic interference.
3. Do not use this product near water.
4. The product shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall
be placed on the product.
5. Avoid aiming the camera directly towards extremely bright objects such as the sun, as this may damage the
image sensor.
6. The Main plug is used as a disconnect device and shall stay readily operable at any time.
7. Remove the power adapter from the outlet when then there is lightning. Neglecting to do so may cause fire or
damage to the product.
8. Do not block any ventilation openings. Install following the manufacturer’s instructions.
9. A polarized or grounding-type plug is recommended for this product. A polarized plug has two blades with one
wider than the other. A grounding-type plug has two blades and a third grounding prong. If the provided plug
does not fit into your outlet, consult an electrician for replacement.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the
point where they exit from the product.
11. If any laser equipment is used near the product, make sure the surface of the sensor is not exposed to the laser
beam as that may damage the sensor module.
12. If you want to move the already installed product, be sure to turn o the power and then move or reinstall it.
13. Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
14. If cleaning is necessary, please use a clean cloth to wipe it gently. If the device will not be used for a long time,
please cover the lens cap to protect the device from dirt.
15. Do not touch the camera’s lens or sensor module with fingers. If cleaning is necessary, please use a clean cloth
to wipe it gently. If the device will not be used for a long time, please cover the lens cap to protect the device
from dirt.
16. Use only attachments/accessories specified by the manufacturer.
17. Always use hardware (e.g. screws, anchors, bolts, locking nuts, etc.) compatible with the mounting surface and
of sucient length and construction to ensure a secure mount.
18. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the product.
19. Unplug this product when a cart is used. Use caution when moving the cart/product combination to avoid injury
from tip-over.
20. Refer all servicing to qualified service personnel. Servicing is needed when the product has been damaged in
any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped.
SAFETY AND WARNING INFORMATION
Pass the wires through and make all necessary connections. See STEP 4 for more
information.
1. When using a PoE Switch or the PoE injector included with the camera, connect
the camera using an Ethernet cable for both data and power.
2. When not using a PoE Switch or the PoE injector included with the camera,
connect the camera to the switch using an Ethernet cable for data transmission
and use a power adapter to power the camera.
Install the ferrite core on the LAN cable to reduce
high-frequency noise:
• Open the ferrite core by lifting the closing clip.
• Make one loop with the cable through the ferrite core.
• Close the ferrite core to hold the cable loop in place.
1. The mounting surface must support five times the camera weight.
2. Avoid allowing cables to become pinched or abraded during installation. If the plastic wire
jacket of the electrical line is damaged, it could result in an electrical short or fire.
3. CAUTION: These servicing instructions are for use by qualified service personnel only. To
reduce the risk of electric shock do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
4. Ensure that this product is supplied power by a UL Listed Power Supply Unit marked “Class 2”
or “LPS” or “PS2” and rated 12 Vdc, 0.30A or PoE (802.3af) 0.08A min.
5. The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802.3af
shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in
UL60950-1 or PS2 as defined in UL62368-1.
6. Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such,
associated Ethernet wiring shall be limited to inside the building.
STEP 1 – PREPARING TO MOUNT THE CAMERA
STEP 2 – POWERING THE CAMERA
STEP 3 – INSTALLING THE MAIN UNIT
1. Pull out the slide plates at the bottom of the main unit.
2. Mark and drill the necessary holes in the mounting surface to align with the slide
plates’ holes.
3. Align the main unit with the mounting holes and secure it to the mounting surface
using the included tapping screws and anchors.
Power requirements Power consumption
DC 12V, PoE IEEE 802.3af Class 3. (Adapter not included)
DC12V: 3.6W
PoE: 4W
STEP 3 – INSTALLING THE CAMERA MODULE
Concealed installation (Camera is mounted BEHIND the mounting surface, with the
lens peeping through):
1. Drill a hole (diameter: 0.11”/ 3mm) on the mounting surface
where the camera lens will be installed.
2. Peel o one side of the double-sided tape included with the
camera, and attach it to the flat surface of the pinhole cover.
Aligning the grooves on the tape with the screw holes on the
pinhole cover.
3. Peel o the other side of the tape, and stick to the mounting
surface. Align the pinhole cover and the mounting surface,
keeping the top screw at the top of the pinhole cover upright.
4. Secure the pinhole cover to the mounting surface using the
tapping screws (M3x20) included with the camera.
5. Pass the camera’s cable through the cable holder on the pinhole cover and place
the camera module inside the pinhole cover. The camera lens should be facing
the mounting surface, aligned with the 1mm hole drilled in
#1. Tighten the top screw head to fix the camera module in
place.
6. Use the cable clamps to secure the camera’s cable with a
tapping screw (M4x20) included with the camera (optional).
Resetting the camera: Press the reset
button in the back of the main unit.
Pressing the button for five (5) seconds
will initiate a camera-wide reset of all the
settings, including the network settings.
Tape
Visible installation:
1. Place the camera module on the installation surface.
2. Pass the camera module’s cable into the cable holder on the bracket and cover the
camera module with the surface mount bracket.
3. Secure the bracket to the mounting surface using the
tapping screws (M3x20) and anchor blocks included with
the camera.
4. Use the cable clamps to secure the camera’s cable with a
tapping screw (M4x20) included with the camera (optional).
Visible installation with the pan/tilt bracket:
1. Drill a hole on the mounting surface, and insert an anchor
block into the hole.
2. Secure the pan/tilt bracket to the mounting surface using the tapping screws
(M4x25) included and tighten it into the anchor block.
3. Press the rotate ring into the bracket’s mount ring.
4. Place the camera module on the pan/tilt bracket. Make sure the lens is facing
outward from the bracket
5. Secure the surface mount bracket on top of the camera module
using the tapping screws (M3x6) included. Align the screw
holes with the holes on the rotate ring on the pan/tilt bracket
and tighten the screws to secure.
6. Use the cable clamps to secure the camera’s cable with a tapping screw (M4x20)
included with the camera (optional).
Use the diagram below to connect external devices such as and alarm inputs and outputs t
STEP 4 – CABLING
No Connector Description
1 DI/DO connections
DO (Alarm) is used for external devices such as relays and LEDs.
C Ground
1 Output: 0 to 24 VDC. Max load: 50mA
DI (Sensor) is used for devices such as a PIR and a door/window sensor.
C Ground
1 Output: 0 to 5 VDC. Max load: 50mA
2 Camera connection Connect the camera module’s cable to the main unit.
3 Power
When using a non-PoE switch, connect the camera to an adequate power adapter to
power the camera.
4 Network Connect the camera to a LAN cable. See STEP 2.
STEP 5 – MANAGING THE SD CARD
1. To install the camera’s SD Card, locate the SD card slot at the front of the main unit.
2. Insert a class 10 SD card into the SD card slot by pressing the SD card into the slot
until it clicks into position.
3. To remove the SD card, press the card inward to release it from the card slot.
3
Power
4
Network
Main unit - Front
1
Terminal
2
Camera
Main unit - Back
STEP 6 – DW® IP FINDER™
Use the DW IP Finder software to scan the network and detect all MEGApix®
cameras, set the camera’s network settings or access the camera’s web client.
Thumbnail view
Firmware version
Camera’s uptime
Open IP configuration
settings
Ping camera
Camera’s network
information
Camera’s name, IP and
MAC addresses
Filter results
Scan network
Select network to scan
Show/hide thumbnail view
Refresh thumbnail view
Bulk password assignment
Bulk IP assignment
Firmware upgrade
Selected camera’s
username and
password
Network Setup
1. To install the DW IP Finder, go to: http://www.digital-watchdog.com
2. Enter “DW IP Finder” on the search box at the top of the page.
3. Go to the “Software” tab on the DW IP Finder page to download the installation
file.
4. Follow the installation to install the DW IP Finder. Open the DW IP Finder and
click ‘Scan Devices’. It will scan the selected network for all supported devices
and list the results in the table. During the scan, the DW® logo will turn gray.
5. When connecting to the camera for the first time, a password must be set. To
set up a password for your camera:
a. Check the box next to the camera in the IP Finder’s search results. You can
select multiple cameras.
b. Click “Bulk Password Assign” on the left.
c. Enter admin/admin for the current username and
password. Enter a new username and password to
the right.
Passwords must have a minimum of 8 characters
with at least 4 combinations of uppercase letters,
lowercase letters, numbers and special characters.
Passwords cannot contain the user ID.
d. Click “change” to apply all changes.
6. Select a camera from the list by double-clicking on the
camera’s image or click on the ‘Click’ button under the
IP Conf. column. The pop-up window will show the camera’s current network
settings, allowing admin users to adjust the settings as needed.
7. To access the camera’s web page, click on the ‘View Camera Website’ from the
IP Config window.
8. To save changes made to the camera’s setting, enter the username and password
of the camera’s admin account and click ‘Apply’.
Port forwarding must be set in your
network’s router to access the camera
from an external network.
Default TCP/IP information: DHCP.
Select DHCP to allow the camera to receive
its IP address automatically from the DHCP
server.
Select “Static” to manually enter the camera’s
IP address, (Sub)Netmask, Gateway and DNS
information.
The camera’s IP must be set to static if
connecting to Spectrum® IPVMS.
Contact your network administrator for
more information.
STEP 6 – WEB VIEWER
*
The GUI display may dier by camera models.
NOTE: Some menu options may not be available based on the camera model. See the full
manual for more information.
NOTE: 32bit version of the VLC player must be installed. If you are using a 64bit system,
uninstall the previous 64bit version and reinstall using the 32bit version.
Once the camera’s network settings have been setup properly, you can access the camera’s web
viewer using the DW IP Finder.
To open the camera’s web viewer:
1. Find the camera using the DW IP Finder.
2. Double-click on the camera’s view in the results table.
3. Press the ‘View Camera Website’. The camera’s web viewer will open up in your default
web browser.
4. Enter the camera’s username and password you setup in the DW IP Finder. If you did
not setup a new username and password via the DW IP Finder, you will not be able to
view video from the camera. A message will direct you to setup a new password for the
camera to view video.
5. When accessing the camera for the first time, install the VLC player for web files to view
video from the camera.
NOTE: Chrome browser is recommended for IVA configuration.