IP 2.1MP Indoor Dome Camera DWC-MD421D DWC-MD421TIR Before installing and using the MEGAPIX Camera, please read this manual carefully. Be sure to keep it handy for future reference.
PRECAUTIONS Do not open or modify. Do not open the case except during maintenance and installation, for it may be dangerous and can cause damages. Do not put objects into the unit. Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or other damages. Be careful when handling the unit. To prevent damages, do not drop the camera or subject it to shock or vibration. Do not install near electric or magnetic fields.
TABLE OF CONTENTS* Introduction.......................................................................................................................................................4 Features........................................................................................................................................................4 Inside the Box...............................................................................................................................................5 Parts..
FEATURES* ONVIF Support (V1.02) Local SDHC Card Backup Sony ½.8” CMOS Sensor Highest Resolution 2.1 Megapixels 1080P (1920x1080) at 30fps 4x Auto-Focus 3.5~16mm Lens Triple Codec H.
INSIDE THE BOX* The following items are included with the MEGAPIXEL Camera 1 4 8 2 3 5 6 7 1. User Manual 2. Quick Start Guide 3. 2 Screws & 2 Dry Wall Anchors 4. Mounting Template 5. CD (Manual + Software) 6. Second Video Jack 7. Camera Module 8.
PARTS & DESCRIPTIONS* 1. 2. 3. 4. 5. 6. 7. 8. 9.
CAMERA CONTROL BOARD* UART +/- is for debugging purposes only.
DIMENSIONS* 8
NETWORK CONNECTION* Two Options Use a PoE-enabled switch to connect data and power through a single cable and begin viewing and recording images instantly. A non-PoE switch will require an adaptor for power transmission. 1. Using a PoE-Enabled Switch The MEGAPIX Camera is PoE-Compliant, allowing transmission of power and data via a single Ethernet cable. PoE eliminates the need for the different cables used to power, record, or control the camera.
NETWORK CONNECTION* 2. Using a Non-PoE Switch If a PoE-enabled switch is not used, use a power adaptor for power transmission and non-PoE switch for data transmission. Follow the illustrations below to connect the camera without a PoE-Enabled Switch.
INSTALLATION* Snapit Easy Installation To remove the camera’s protective bubble dome, hold the camera and squeeze on both sides of the cover dome to loosen the hold on the camera module. While squeezing, hold the camera module and gently remove it from the bubble dome. If the camera doesn’t snap out easily, try squeezing the cover dome a little tighter.
INSTALLATION* Snapit Easy Installation The Snapit easy installation is a unique Digital Watchdog technology that allows you to install the camera in three easy steps.
INSTALLATION* 1 2 3 1. Use the camera’s mounting template or your camera to mark the holes as required. 2. Drill holes into the drywall and insert the drywall mounts into the holes. 3. Pull wires through and make connections. Connect the RJ45 to a CAT5 cable or a power adaptor. Refer to “Network Connection” for further explanation.
INSTALLATION* 1. 3. Mount the camera to the wall or ceiling, using the screws provided with the camera. Adjust the camera’s position using the 3Axis Gimbal. 14 2. Check the LED light. Green light flickers for booting. Red light turns on when booting is complete. 4. Snap the cover dome back over the camera to complete the installation.
INSTALLATION* How to Snap the Cover Dome over the Camera Module To snap the cover back into place, align the small indentation in the cover dome with the RJ45 connector in the camera module as seen below.
INSTALLATION* Storage Device The MD421 MEGAPIX Cameras offer the option of local emergency backup in case of network loss. To install the SD card: 1. Locate the SD card slot in the back of the camera module. 2. Insert the SD card in the slot and push it down, until you hear a ‘click’ sound. 3. To remove SD card, press the SD card down until you hear a ‘click.’ The SD card will eject from the slot. 4. When you are complete, go to the camera’s web viewer.
ADJUSTING THE 3-AXIS GIMBAL* The Gimbal mechanism yields maximum rotation and placement as shown below. Do not over rotate the lens. Doing so will damage the camera lens module.
IP FINDER SOFTWARE* Installing IP Finder Software IP Finder searches for all the available Digital Watchdog devices currently connected to your network. 1. Install IP Finder to find the MEGAPIX camera on your local network. The software can be found on the included User Manual CD. Run IP Finder and install onto your PC. 2. When setup is complete, launch IP Finder . 3. To find your MEGAPIX camera, click the Search button. Your MEGAPIX camera will appear as ”DWCMD421D”. 4.
IP FINDER SOFTWARE* Using IP Finder Software Use IP Finder to change the basic settings of your MEGAPIX camera or to connect to your MEGAPIX camera. 1. Configuration: Change the device’s connection type and/or IP address information. Please see the next page for further explanation. 2. Upgrade: Upgrade the device’s firmware. 3. Time Zone: Change the time zone. 4. Import Config: Import setup configuration for a specific device. 5. Web Connect: Connect to the MEGAPIX camera through Internet Explorer.
IP FINDER SOFTWARE* Using IP Finder Software Use IP Finder to set the connection type and the IP address information for your MEGAPIX camera. 1. DHCP: Select DHCP to access the camera within the same internal network. 2. PPPoE: Use this option when using WAN service. To use WAN service, a User ID and Password from your internet service provider is required. 3. Static IP: Select Static to connect to the camera from an external network. 4. Use DDNS: Check this option to use DDNS service. 5.
IP FINDER SOFTWARE* DHCP The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a device to configure automatically according to the network it is connected to. If your network supports DHCP, and your MEGAPIX camera is setup as DHCP; then once you search for your camera using IP Finder, the search results will display your MEGAPIX camera with already set network settings that correspond to your network requirements.
CAMERA REBOOT* Resetting the Camera Pressing the reset button on the camera’s control board for five (5) seconds will initialize all environmental variables to factory default. Previous setup for IP default, time, etc. will be deleted. If a system’s IP address is lost, reset the camera back to factory default. The following are the default network settings. IP Mode DHCP IP Address 192.168.1.123 Subnet Mask 255.255.255.0 Gateway 192.168.1.
WEBVIEWER* Remote Video Monitoring Via Internet Explorer Monitor and configure the MEGAPIX camera through a built-in Webviewer. 1. Type the IP address of the camera on the Internet Explorer window. Example: http://192.168.1.123 (Factory Default) 2. Enter Username and Password Username: admin | Password: admin 3. The web browser will ask to install Active-X Control. Once it has been installed, Internet Explorer will display video images from the camera.
WEBVIEWER* Remote Video Monitoring Via Chrome, Firefox, or Safari You can view your MEGAPIX camera using web browsers other than Internet Explorer. To do so, at least one of the streams of the camera must be set to the codec (Compression Type) MJPEG. 1. Open Google Chrome, Mozilla Firefox, or Apple Safari Web Browser. 2. Enter the IP camera’s IP address. NOTE: If the first stream is set to H.264; then a video will not be displayed on the GUI. 3. Click the Setup button.
WEBVIEWER* Display Screen > First Stream & Second Stream Configure two stream settings for monitoring and recording. On the main monitoring page, user can view the camera with the First Stream settings or the Second Stream settings. Below the display screen, click on the First Stream and Second Stream buttons to view the different camera settings. To setup Stream Settings, refer to page 30.
WEBVIEWER* Display Screen > Export Image Export a screenshot of current live video to your computer. 1. Select the Export Image button. A ‘Save As’ window will appear. 2. Select the folder you wish to Save in and type a File Name. 3. Click ‘Save’ and the screenshot will be saved. 1 2 3 *Image can only be saved as a JPEG file by default .
WEBVIEWER* Display Screen > Print Image Print a screenshot of the current live video. 1. Select the Print button. The Print Preview window will appear. 2. Adjust the orientation of the screenshot: portrait or landscape, facing left, right, up, or down. 3. Zoom in on a portion of an image prior to printing. 4. Select the scale of how the image will be printed on the page: Original Size, Fit to Paper, or 50-200%. 5. To print information about the screenshot, select View Title. 6.
WEBVIEWER* Display Screen > Record Instantly record live video to your local drive. To Setup Instant Recording 1. Select the Record button. 2. Indicate where you want the videos to be saved. 3. Setup the duration of the instant recording. You can record up to 120 seconds of live video. 4. When setup is complete, click OK to save changes or Cancel to cancel any changes.
WEBVIEWER* Display Screen > Record Instantly record live video to your local drive. To Start and Stop Instant Recording 1. To Start, right-click anywhere on the display screen. 2. Select Start Rec. The icon on the top right of the screen will change to INSTANT. 3. To Stop, right-click anywhere on the display screen. 4. Select Stop Rec. The video will be displayed in the designated folder when recording is complete.
WEBVIEWER* Display Screen > Setup > Video & Audio > Stream Settings The Recommended Stream Settings are indicated on the image to the left. This is also the factory default settings. 1. Name: Set a distinguish name to each stream to identify each. 2. Resolution: Set Resolution for each stream. The better the resolution of the video, the more bandwidth it will require to stream images. 3. Compression Type (Codec): Select the type of compression to use when outputting the video. 4.
WEBVIEWER* Display Screen > Setup > Video & Audio > Color Settings Initially, the factory default settings will appear; however, you may customize the Color Settings for your MEGAPIX camera. White Balance: Mode - Also known as Color Balance. This gives the camera a reference to “true white.” Select from Auto, Auto_H, Auto_L, Preset, or Manual. Auto Exposure: Set Brightness, Shutter Mode, Digital Slow Shutter, Shutter Speed, AGC Gain, and BLC Mode. 1. Brightness: Select from 0 (darkest) to 20 (brightest). 2.
WEBVIEWER* Display Screen > Setup > Video & Audio > Color Settings Initially, the factory default settings will appear; however, you may customize the Color Settings for your MEGAPIX camera. Day & Night: Set the mode to Night (B/W), Day (Color), or Auto. If set as Auto, set a desired Color to B/W Level and B/W to Color Level. 1. Switching from Color to B/W: Select from 0~10. The higher the number, the less darker the environment will have to be for the camera to switch from color to B/W. 2.
WEBVIEWER* Display Screen > Setup > Video & Audio > Audio • Connect speaker/microphone wires (not included) to your camera and a monitoring device (ex.: PC computer). 1. On the Display Screen in your Webviewer, go to Setup, Video & Audio, and finally, Audio. Adjust settings to your preference. a) Audio Input: Set Gain (0-5). b) Audio Output: Set Buffering Time & Volume (0-5). c) Network Transfer: Select Transfer Audio regardless of video. d) Select Apply to save changes. 2.
WEBVIEWER* Display Screen > Setup > Video & Audio > Privacy Zone The MD421 cameras offer up to 30 privacy zone settings. To set Privacy Zones: 1. Change Mode to On. Click Apply. By default, all 30 privacy zones will be displayed. 2. Select the color of the zone and transparency of the color from the drop down list. Click Apply. 3. Select the zones you want to view and/or modify. Use the Show All button to display all 30 privacy zones, or Hide All to deselect them and select only a single privacy zone.
WEBVIEWER* Display Screen > Setup > Event > Motion Detection 1 2 3 4 5 6 The Motion detection feature allows the MEGAPIX camera to detect motion and trigger an alarm. To set the camera to send e-mail notifications for every motion triggered alarms, see PAGE 50. 1. Check the Use Motion box. 2. Sensitivity: Select from Low, Middle, or High. 3. Dwell Time: When a motion is triggered, the camera can be set to record for a certain period of time. Dwell Time can be set up to 900 seconds. 4.
WEBVIEWER* Display Screen > Setup > Event > Motion Area The Motion detection feature allows the MEGAPIX camera to detect motion and trigger an alarm. To set the camera to send e-mail notifications for every motion triggered alarms, see PAGE 50. 1. Hold left mouse button and drag the mouse pointer to select the motion area, or use Set All button to select the entire screen. 2. Select Clear All to deselect the selected motion areas. 3. Select Apply to save changes.
WEBVIEWER* Display Screen > Setup > Event > Sensor Settings To Use Sensor 1. Sensor: Select sensor type(NO/NC) and check sensor number. To use relay out, check relay number and set time to activate. NO(Normal Open) : Sensor is activated when it closes. (Example: Door is normally opened. Alarm is triggered when door closes.) NC(Normal Close) : Sensor is activated when it opens. (Example: Window is normally closed. Alarm is triggered when window opens.) 2.
WEBVIEWER* Display Screen > Setup > Event > Emergency Alarm Send alarm triggered information to predefined destination (i.e. remote client software). 1. Site Information: Site Name, Transmission Settings, and Video Duration for the video that will be sent when motion is detected. 2. Emergency Alarm Recipient List: Enter the IP address and the Port for the remote site(s) to which you want to send the video. You can set up to five different servers. You must set same port to get EA data. 3.
WEBVIEWER* Display Screen > Setup > Network > Network Settings 1. IP Mode: Select the type of IP address for the camera. DHCP: IP is assigned automatically. PPPoE: Select this option when you use WAN service. To use WAN service, you will need a Username and Password from your Internet Service Provider. Static IP: Enter IP information on existing field if you decided to give the camera a static (fixed) IP address. 2. DNS: Enter Primary DNS and Secondary DNS. 3.
WEBVIEWER* Display Screen > Setup > Network > Dynamic DNS If you do not use a public IP address, DDNS provides you to connect on WAN. DDNS allows you to connect to the MEGAPIX camera with a URL address instead of an IP address. DDNS automatically redirects traffic to your IP address every time it changes. 1. To use DDNS, select the Use DDNS checkbox. 2. Select one of the DDNS System Names from the drop down list. 3. Enter Username & Password. The Username & Password must be registered at the DDNS site.
WEBVIEWER* Display Screen > Setup > Network > Communication Protocol Current Protocol displays the current selected protocol. 1. To change the Protocol, select one of the three options—TCP, UDP, or Multicast. 2. If you select Multicast, enter the Multicast IP and Multicast Port. 3. Reboot your system to apply the changes to your camera. To Reboot, select Apply. A dialogue box will appear, select OK. System will automatically restart and may take up to 20 seconds to reboot.
WEBVIEWER* Display Screen > Setup > Network > Access Permission Use the Access Permission page to allow or block specific IP addresses to connect to the camera. 1. Select Allow All to allow anyone to connect to this camera. If Allow All is selected, the Allowed IP List and Blocked IP List will be ignored. 2. To allow only a specific list of IP addresses to connect to this camera, select Allow. Enter an IP Address and click the Add button. 3.
WEBVIEWER* Display Screen > Setup > Network > OnVIF OnVIF is the Open Network Video Interface Forum. 1. To use OnVIF, check Enable. 2. Set the Service Port to “8032.” 3. Select On or Off for WS-Security. 4. Select desired Options from the list. 5. Select On or Off for WS-Discovery (Web Services Dynamic Discovery). 6. Select On or Off for Verify Service Address. 7. Select Apply to save changes.
WEBVIEWER* Display Screen > Setup > Record > Storage Device 1. 2. 3. 4. Click the icon Load Device Information to find the SD card connected to the camera. The system will display all storage devices currently connected to the camera. To activate the SD card to start recording, select Record Start. To stop the SD card’s recording, select Record Stop. Recording Information 5. This section displays the first and last recorded data available on the selected SD card. SD card records video from second stream.
WEBVIEWER* Display Screen > Setup > Record > Schedule The recording schedule applies to the SD card’s emergency recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule setup. Video Schedule 1. Set recording schedule daily or weekly. Default is daily setting. It only saves single day’s setting without changing to ‘Multi Day Mode.’ 2. Select the type of recording: Continuous (Cyan), Motion (Yellow) & Sensor (Red).
WEBVIEWER* Display Screen > Setup > Record > Schedule The recording schedule applies to the SD card local recording. When the camera detects a network loss, it will start recording backup video to the SD card based on the schedule d setup. Recording Control 5. Pre-Alarm Time: Save previous image of event for duration of time. 6. Motion Post-Alarm Time: Save images after motion events for duration of time. 7. Sensor Post-Alarm Time: Save images after sensor events for duration of time. 8.
WEBVIEWER* Display Screen > Setup > Remote Backup Tab The MD421 MEGAPIX Series allows you to backup your SD card locally to your computer without the need to remove it from the camera. 1. Go to the Remote Backup Tab in the camera’s Setup menu. 2. On the calendar, select the date for remote backup. a. Days with recorded data will be indicated in BOLD. b. Hours with recorded data on them will be indicated by the pink line in the time bar. 3. Select the Backup Start Time and Backup End Time. 4.
WEBVIEWER* Display Screen > Setup > System > Upgrade Upgrade the MEGAPIX camera with an upgrade file. 1. System Version: Shows the current version of the camera. 2. Manual Upgrade: To upgrade system firmware, you have to contact manufacturer and get the upgrade file first. Go to www.Digital-Watchdog.com and select Support tab. a. Browse file and select the file. b. Press Upgrade button. A dialogue box will appear. Select OK. System will automatically reboot. 3. FTP Upgrade: a.
WEBVIEWER* Display Screen > Setup > System > Date & Time Set date and time information. 1. Insert the Date and Time. Select the type of Format for your time. 2. Select your Time Zone. 3. To synchronize with the NTP Server, select the option and type the NTP Server Address. Example: pool.ntp.org. 4. Select Apply to save changes.
WEBVIEWER* Display Screen > Setup > System > E-mail Notification Send an e-mail notification when an event is triggered. 1. Select Use Event Mail option. Select Event Type. 2. Enter SMTP Server information. Example: smtp.gmail.com. 3. Enter Username and Password. 4. Enter Sender E-mail. 5. Add the E-mail(s) you wish to send the notifications to. 6. Select Apply to save changes. 1 2 3 5 6 *Email Notifications do not support TSL/SSL option. Notifications are TEXT only.
WEBVIEWER* Display Screen > Setup > System > User Access Control To add a new user: 1. Enter Username and Password. 2. Select a Permission type. a) Super: Administrator b) Operator: View and Edit Video and Event Settings Only c) Viewer: View Only 3. Click Add. 4. Select Apply to save changes. To modify a user, select the user from the User List, and click Modify. To remove a user, select the user from the User List, and click Remove.
WEBVIEWER* Display Screen > Setup > System > System Information System Information will display all the current camera settings: System Version, Time Information, Network Information, and Stream Information.
WEBVIEWER* Display Screen > Setup > System > Logs View User can view detailed logs for system and/or events triggered and recorded in the camera. 1. To view, select the type of report you want to view: System, Event, or System & Event. 2. Select View. 3. The system will generate a report up to 140,000 bits of data. For events to record, make sure the camera is set to record when an event, like motion detection, is triggered.
WEBVIEWER* Display Screen > Setup > System > Factory Default When you select Factory Default, a dialogue box will appear. If you click OK, all camera settings will erase and reformat to the factory default settings. *Factory Default will erase all your saved camera settings.
SPECIFICATIONS* IMAGE Image Sensor 1/2.8” CMOS Sensor Total Pixels 2010 (H) X 1109 (V) Minimum Scene Illumination F1.2 (30IRE): 0.5 Lux (Color) F1.2 (30IRE): 0.01 Lux (B/W) LENS Focal Length 3.
SPECIFICATIONS* NETWORK LAN 802.3 Compliance 10/100 LAN Video Compression Type H.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t find my MEGAPIX camera on the IP Finder software. Is the PoE cable connected properly? Make sure cable is tightly connected at both ends. It should make a “click” sound when connected properly. Make sure cable is intact and there are no cuts or exposed wires. If Yes, are the camera’s LED lights turned on and blinking? The camera’s LED lights indicate that the camera is powered on.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t connect to my MEGAPIX camera through the Web Browser. Are the camera’s LEDs on and blinking? The camera’s LED indicates the camera is On. If the LED blinks, the camera has finished booting up and is transmitting data. If Yes, is the internet working properly? Make sure you connect to the internet with other devices on the network (ex. your computer).
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. I can’t see the live video of my MEGAPIX camera. Are you trying to view the camera’s video from an Internet Explorer browser? Make sure you have the minimum PC requirements to view the MD421D/TIR camera. *See below for more information. If Yes, did you install ActiveX files? When you connect to your MEGAPIX camera for the first time, your browser will ask you to install ActiveX.
TROUBLESHOOTING Before sending your camera for repair, check the following or contact your technical specialist. Setting the IP Address for your PC Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera. If the MEGAPIX camera is connected to a DHCP network and the camera’s IP Configuration Mode is set to DHCP, the server will automatically assign an IP address to the camera. If the camera is using DHCP, the default IP address will be 192.168.1.
WARRANTY INFORMATION* Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanships as follows: Labor: For the initial two (2) years, one (1) year for IR LED, from the date of original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge.
LIMITS & EXCLUSIONS* There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for particular purpose, are limited to the applicable warranty period set forth above.
5436 W Crenshaw St, Tampa, FL 33634 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.
