User Manual

ϳϵ
1. My POWER light is not on?
WŽǁĞƌŝƐŶŽƚďĞŝŶŐƐƵƉƉůŝĞĚƚŽƚŚĞƵŶŝƚWůĞĂƐĞƵƐĞƚŚĞ
ƉŽǁĞƌƐƵƉƉůLJƐŚŝƉƉĞĚǁŝƚŚƚŚĞƵŶŝƚĂŶĚǀĞƌŝĨLJƚŚĂƚĂ
ƉŽǁĞƌƐŽƵƌĐĞŝƐĂĐƚŝǀĞĨƌŽŵƚŚĞĂƚƚĂĐŚĞĚƉŽǁĞƌŽƵƚůĞƚ
ƵƐĞĚƚŽĐŽŶŶĞĐƚƚŚĞĂĚĂƉƚĞƌzŽƵĐĂŶƚĞƐƚƚŚŝƐďLJƉůƵŐŐŝŶŐ
ŝŶĂŶLJŽƚŚĞƌĞůĞĐƚƌŝĐĂůĚĞǀŝĐĞĂŶĚǀĞƌŝĨLJŝƚƐŽƉĞƌĂƚŝŽŶĨƚĞƌ
ƵƐŝŶŐƚŚĞƉŽǁĞƌƐƵƉƉůLJƐŚŝƉƉĞĚǁŝƚŚƚŚĞƉƌŽĚƵĐƚĐŚĞĐŬŝŶŐ
ƚŚĞƉŽǁĞƌƐŽƵƌĐĞĂŶĚƌĞŝŶƐĞƌƚŝŶŐƚŚĞƉŽǁĞƌĐŽŶŶĞĐƚŽƌ
ŝŶƚŽƚŚĞ/WĂŵĞƌĂƉůĞĂƐĞĐĂůůŽƵƌ^ƵƉƉŽƌƚĞŶƚĞƌ
dŚĞƉŽǁĞƌƐƵƉƉůLJŵĂLJďĞĚĞĨĞĐƚŝǀĞ
Ϯ DLJd/sůŝŐŚƚŝƐŶŽƚŇĂƐŚŝŶŐ
sĞƌŝĨLJƚŚĞƉŽǁĞƌƐƵƉƉůLJƚŽƚŚĞƵŶŝƚWŽǁĞƌŽīƚŚĞƵŶŝƚ
ĂŶĚďĂĐŬŽŶĂŐĂŝŶǁĂŝƚϭŵŝŶƵƚĞŝĨƚŚĞd/sůŝŐŚƚƐƚŝůů
ĚŽĞƐŶŽƚďĞŐŝŶƚŽŇĂƐŚLJŽƵǁŝůůŚĂǀĞƚŽƐĞƚƚŚĞƵŶŝƚƚŽŝƚƐ
ĨĂĐƚŽƌLJĚĞĨĂƵůƚ;d,/^t/>>>dEzKE&/'hZd/KE
E^dd,hE/ddKd,&dKZz&h>d^Ϳ
WŽǁĞƌŽŶƚŚĞƵŶŝƚĂŶĚŝŶƐĞƌƚƚŚĞĞŶĚŽĨĂƉĂƉĞƌĐůŝƉŝŶƚŽ
ƚŚĞƐŵĂůůƌĞĐĞƐƐĞĚŽƉĞŶŝŶŐŽŶƚŚĞďĂĐŬŽĨƚŚĞƵŶŝƚhƐĞ
ƚŚĞĐůŝƉƚŽƉƌĞƐƐƚŚĞďƵƚƚŽŶůŽĐĂƚĞĚǁŝƚŚŝŶƚŚĂƚŽƉĞŶŝŶŐ
ϯ DLJ>/E<ůŝŐŚƚŝƐŶŽƚŇĂƐŚŝŶŐŽƌƐŽůŝĚ
sĞƌŝĨLJƚŚĞĐĂďůĞĐŽŶŶĞĐƚŝŽŶϵϵйŽĨƚŚĞƚŝŵĞƚŚĞĐĂďůĞƐ
ĐŽŶŶĞĐƚŝŽŶƚŽƚŚĞƵŶŝƚŝƐĐĂƵƐŝŶŐƚŚŝƐƉƌŽďůĞŵdƌLJƵƐŝŶŐĂ
ĚŝīĞƌĞŶƚŶĞƚǁŽƌŬĐĂďůĞŽƌĐƌŽƐƐŽǀĞƌĐĂďůĞ;ĨŽƌW
ĐŽŶŶĞĐƚŝŽŶŽŶůLJͿdƌLJƌĞŝŶƐĞƌƚŝŶŐƚŚĞĐĂďůĞŝĨƚŚŝƐƐƚŝůů
ĚŽĞƐŶƚƐŽůǀĞƚŚĞƉƌŽďůĞŵĐĂůůŽƵƌ^ƵƉƉŽƌƚĞŶƚĞƌ
4. I can access the video server on my LAN, but not from the
Internet.
sĞƌŝĨLJƚŚĂƚLJŽƵƌƌŽƵƚĞƌ;ŝĨĂƉƉůŝĐĂďůĞͿŚĂƐƉŽƌƚĨŽƌǁĂƌĚŝŶŐ
ƉƌŽƉĞƌůLJĐŽŶĮŐƵƌĞĚ/ĨĂĐĐĞƐƐŝŶŐĨƌŽŵŽƵƌE^ƐĞƌǀŝĐĞ
ǀĞƌŝĨLJĐŽƌƌĞĐƚƐĞƌŝĂůŶƵŵďĞƌ&ŝƌĞǁĂůůŝƐƐƵĞƐŵĂLJƉƌĞǀĞŶƚ
ƵƐĞƌĂĐĐĞƐƐ
5. How do I open an MS-DOS or Command Prompt?
^ƚĂƌƚх;ůůͿWƌŽŐƌĂŵƐхĐĐĞƐƐŽƌŝĞƐхŽŵŵĂŶĚWƌŽŵƉƚ
ϲ ,ŽǁĚŽ/ĮŶĚŽƵƚŵLJ/WĂĚĚƌĞƐƐŝŶĨŽƌŵĂƚŝŽŶŝĨŵLJƐĞƚƚŝŶŐƐ
were automatically detected?
ϭͿKƉĞŶĂŽŵŵĂŶĚWƌŽŵƉƚ
ϮͿƚƚŚĞƉƌŽŵƉƚƚLJƉĞͲŝƉĐŽŶĮŐĂůů;ǁŝƚŚŽƵƚƚŚĞƋƵŽƚĞƐͿ
ϯͿEĞĂƌƚŚĞĞŶĚŽĨƚŚĞŝŶĨŽƌŵĂƚŝŽŶƐƵƉƉůŝĞĚƐŚŽƵůĚďĞ
LJŽƵƌĐƵƌƌĞŶƚ/WĂĚĚƌĞƐƐƐƵďŶĞƚŵĂƐŬĚĞĨĂƵůƚŐĂƚĞǁĂLJ
ĂŶĚE^ƐĞƌǀĞƌƐ
7. I can’t connect!!
/ŶƚŚĞĐĂƐĞŽĨĂĐŽŶŶĞĐƚŝŽŶĨĂŝůƵƌĞ
DŽĚĞŵZĞƚхDŽĚĞŵZĞƚ&ŝŶŝƐŚĞĚхZŽƵƚĞƌ
ZĞƚхZŽƵƚĞƌZĞƚ&ŝŶŝƐŚĞĚх/WĂŵĞƌĂZĞƚ
х /WĂŵĞƌĂZĞƚ&ŝŶŝƐŚхsĞƌŝĨLJE^ĂŶĚ/WĂŵĞƌĂ
ĐŽŶŶĞĐƚŝŽŶŝĨĂƉƉůŝĐĂďůĞ
8. How do I “PING” an IP address?
ϭͿKƉĞŶĂŶD^ͲK^;ŽƌŽŵŵĂŶĚͿƉƌŽŵƉƚ
ϮͿƚƚŚĞƉƌŽŵƉƚƚLJƉĞͲƉŝŶŐdždždždždždždždždždždždž;ǁŝƚŚŽƵƚƚŚĞ
ƋƵŽƚĞƐĂŶĚƌĞƉůĂĐĞƚŚĞdžƐǁŝƚŚĂŶ/WĂĚĚƌĞƐƐͿ
ϯͿ WƌĞƐƐŶƚĞƌ
9. I’m accessing my video server remotely over the Internet
and the video stream is choppy, is this normal?
zĞƐdŚĞĨƌĂŵĞƐƉĞƌƐĞĐŽŶĚƌĞĐĞŝǀĞĚƌĞŵŽƚĞůLJĂƌĞ
ĚĞƚĞƌŵŝŶĞĚďLJLJŽƵƌďĂŶĚǁŝĚƚŚĐĂƉĂďŝůŝƚŝĞƐďŽƚŚĂƚ
LJŽƵƌƐŝƚĞǁŚĞƌĞƚŚĞ/WĂŵĞƌĂŝƐŝŶƐƚĂůůĞĚĂŶĚLJŽƵƌƌĞŵŽƚĞ
ůŽĐĂƚŝŽŶdŚĞůŽǁĞƌŽĨƚŚĞƚǁŽƐŝƚĞƐǁŝůůĚĞƚĞƌŵŝŶĞŚŽǁ
ĨĂƐƚLJŽƵƌǀŝĚĞŽƐƚƌĞĂŵŝƐƌĞĐĞŝǀĞĚ/ƚŝƐƌĞĐŽŵŵĞŶĚĞĚƚŽ
ŚĂǀĞĂƚůĞĂƐƚĂϮϱϲ<ďƐĞĐƵƉƐƚƌĞĂŵĐŽŶŶĞĐƚŝŽŶĨƌŽŵ
ƚŚĞƐŝƚĞǁŚĞƌĞƚŚĞ/WĂŵĞƌĂŝƐŝŶƐƚĂůůĞĚ>ŽǁĞƌƐƉĞĞĚƐǁŝůů
ŽƉĞƌĂƚĞƉƌŽƉĞƌůLJďƵƚƉƌŽǀŝĚĞƉŽŽƌƌĞŵŽƚĞƉĞƌĨŽƌŵĂŶĐĞ
dŚĞ&ĂƐƚĞƌƚŚĞ/ŶƚĞƌŶĞƚĐŽŶŶĞĐƚŝŽŶĂƚďŽƚŚĞŶĚƐƚŚĞĨĂƐƚĞƌ
ƚŚĞǀŝĚĞŽƐƚƌĞĂŵ
10. How do I enable or check VLC on my browser
/ŶƚĞƌŶĞƚdžƉůŽƌĞƌ
KƉĞŶ/ŶƚĞƌŶĞƚdžƉůŽƌĞƌхdŽŽůƐŽŶƚŚĞŵĞŶƵďĂƌх/ŶƚĞƌŶĞƚ
KƉƚŝŽŶƐх^ĞĐƵƌŝƚLJdĂďхƵƐƚŽŵ>ĞǀĞůх^ĐƌŽůůĚŽǁŶĂŶĚ
ǀĞƌŝĨLJƚŚĂƚLJŽƵĂƌĞƉƌŽŵƉƚĞĚŽƌŚĂǀĞĞŶĂďůĞĚƉůƵŐͲŝŶƐƚŽ
ďĞĚŽǁŶůŽĂĚĞĚĂŶĚĞdžĞĐƵƚĞĚхĐůŝĐŬK<хƌĞƐƚĂƌƚďƌŽǁƐĞƌ
 ŚƌŽŵĞ
KƉĞŶŚƌŽŵĞхŚƌŽŵĞŵĞŶƵƐĞƚƚŝŶŐƐхĚǀĂŶĐĞĚ
ƐĞƚƚŝŶŐƐх/ŶĚŝǀŝĚƵĂůŝŶĨŽƌŵĂƚŝŽŶͲĐŽŶƚĞŶƚƐĞƚƚŝŶŐƐхZƵŶ
 ĂƵƚŽŵĂƚŝĐĂůůLJ
11. How do I reset the unit to factory defaults?
ZĞĨĞƌƚŽƚŚĞƉƌĞǀŝŽƵƐĨƵŶĐƚŝŽŶƐƉĂŐĞĂŶĚĮŶĚƚŚĞƌĞƐĞƚ
ďƵƚƚŽŶWŽǁĞƌKEƚŚĞƵŶŝƚĂŶĚƵƐĞĂƉĂƉĞƌĐůŝƉƚŽƉƵƐŚ
ƚŚĞƌĞƐĞƚďƵƚƚŽŶǁŝƚŚŝŶƚŚĂƚŽƉĞŶŝŶŐzŽƵƐŚŽƵůĚƚŚĞŶƐĞĞ
ƚŚĞd/sůŝŐŚƚƚƵƌŶŽīĂŶĚĂĨƚĞƌĂĨĞǁƐĞĐŽŶĚƐƚŚĞ
d/sůŝŐŚƚǁŝůůďĞŐŝŶƚŽŇĂƐŚƐŝŐŶŝĨLJŝŶŐĂƐƵĐĐĞƐƐĨƵů
ƌĞƚ/ĨƚŚĞd/sůŝŐŚƚĚŽĞƐŶŽƚƚƵƌŶŽīĂĨƚĞƌ
ĚĞƉƌĞƐƐŝŶŐƚŚĞƌĞƐĞƚďƵƚƚŽŶƉůĞĂƐĞƚƌLJŚŽůĚŝŶŐƚŚĞďƵƚƚŽŶ
ŝŶĨŽƌĂĨĞǁƐĞĐŽŶĚƐĂŶĚƌĞůĞĂƐŝŶŐzKht/>>>K^>>
dd,d,EEdZWZs/Kh^>zEd,/W
DZt/>>^ddK/d^&dKZzZ^d^
ƉƉĞŶĚŝdž
&Y