USER MANUAL Rev.0515 ※The picture might differ according to the specification and model. ※Contents of this user manual are protected under copyrights and computer program laws. Thank You! Before operating the system, please read this User Manual and retain it for future reference.
WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
Cautions Read Before System Operation Follow these details to prevent material damage or personal injury. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if not used or installed properly. Caution: This sign indicates that the user could be wounded or could expect property damage if not used or installed properly. Warning: Do not expose the product to fog, rain or too much humid to decrease danger from electric shock or fire.
Caution 1. Use the power cord, which is supplied or recommended by the supplier. The internal fan rotates at high speed and may cause an accident. 2. Do not drop, give strong vibration, or shock to the product. It may cause malfunction. 3. The air inhaler of the front panel and air outlet of the back panel must not be blocked during installation. The internal temperature of the product would be greater than allowable and could cause malfunction or fire. 4.
1 | VMAXAHD CORE™ User Manual Contents 1. GETTING STARTED ............................................................................................................................................................... 2 1.1 1.2 1.3 1.4 2. STARTUP WIZARD ................................................................................................................................................................. 7 2.1 2.2 2.3 2.4 2.5 2.6 3. LANGUAGE ....................................................
VMAXAHD CORE™ User Manual | 2 1. Getting Started 1.1 Checking Supplied Items Make sure that you have following items supplied with your DVR. If any of these items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterwards.
3 | VMAXAHD CORE™ User Manual 1.2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the DVR, power the DVR by connecting the 12V adaptor to the device. The login window will appear as shown below. To login, enter the username and password in the popup screen. There is only one Administrator Account configurablein the DVR. It is assigned with an unchangeable User ID marked as “ADMIN”. The factory default password is “1234”.
VMAXAHD CORE™ User Manual | 4 1.3.2.
5 | VMAXAHD CORE™ User Manual Menu Button Click on the menu button to access the DVR’s main menu screen. (Please refer to “4. Setting” for details.) Startup Wizard Button Click on the Startup menu button to access the Startup Wizard. (Please refer to “2. Startup Wizard” for details.) Screen Display Mode Button Click on screen display mode button to switch screen display mode. Select 1ch, 4ch, 9ch, or 16ch mode. PTZ Button Select the PTZ button to control any channel using a PTZ camera.
VMAXAHD CORE™ User Manual | 6 1.3.4. Tool Bar on Playback Mode In Playback mode, move the cursor to the bottom of the screen to show the menu bar. Channel Indicates the currently selected channel. Intelligent Search Bar Shows the recording status for the selected channel from 00:00 to 24:00. A white-vertical line indicates the time which is currently playing. Moving the white-vertical line will update the video. (Please refer to “Section 4.4.1 Schedule” for details on colors.
7 | VMAXAHD CORE™ User Manual 1.4 System Shutdown To turn off the power, click the exit button [ ] on the tool bar and then click “SHUTDOWN” in the pop-up screen as shown below. Do not turn off the power by disconnecting the power plug. Input the password and click “OK” to shut down the system. And then, click “YES” to confirm shutdown in the pop-up screen as below. Note User can input password by virtual keyboard, IR remote-control or front numeric buttons (if available). 2.
8 2.1 Language Select the language according to the country or user’s preference. The DVR supports various languages. If you cannot find your preferred language, please contact your dealer in your area accordingly. Note If “DISPLAY ON SYSTEM STARTUP” is selected, Startup Wizard will pop up every time the system is started. 2.
9 2.3 HDD FORMAT Digital Watchdog’s DVRs are shipped with pre-installed HDDs that are formatted and ready to be used. There is no need to format the HDDs out of the box. 1 ) HDD FULL (○ A E A Select “Overwrite” or “Stop recording” when HDD becomes full. Overwrite: DVR deletes the oldest data and records new data. Stop recording: DVR stops recording.
10 2.4 Record Users can control simple recording settings for all channels through the Startup Wizard. It allows you to easily configure recording resolution, recording speed, recording mode, recording quality and recording periods based on the capacity of HDD installed. Setting in this menu applied to “Menu > Record> Camera” menu (4.4.1 Camera). RECORDING SETTING() If user selects this, the new setting is applied to the camera. If not, new setting is not applied to the camera.
11 2.5 Network Set up the DVR’s network settings for remote connection. NETWORK TYPE Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the DVR will automatically configure the network settings according to the current network requirements. If DHCP is selected, click the “IP DETECT” button to automaticaly detect the network settings. If Static IP is selected, manually enter all necessary network settings.
12 port # 80, you need to input another valid port number (ex. 8080). BANDWIDTH LIMIT Depending on the setting made by user, the system can control the data volume transmitted over network ranging from 25 kbps up to 1Gbps. This function is effective especially under narrow bandwidth network conditions or when the user wants to limit “network bandwidth occupied by video transmission” to a certain level. Default is 100Mbps.
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14 3. Operation 3.1 User Log-in Input USER and PASSWORD after turning on the system. The factory default of user and password are “admin” and no password. Note 1) 2) 3.2 LOGIN window will be permanently displayed until a user logs in with the right ID and password. If the DVR is set as AUTO LOGIN, the login process is not necessary. See “4.1.2 User” for more information. Live Display Mode 3.2.1. Channel Selection Live image can be seen by using the easy button operation after power-up.
15 Admin users can set different levels of authorization for each user. If a certain user is not authorized to view a certain live and playback channel, then no image is shown on the display screen, as shown below. 3.2.2. Icons In real time live mode, icons or messages will be indicated on the screen to notify the system mode or status. Below are the icon categories, which are indicated on the monitor.
16 3.2.3. Pop-up Menu Users can click the right button of the mouse to pop up the sub-menu shown below. For control over specific channels, move the mouse cursor over that channel and click. DISPLAY MODE Users can change screen display mode from all of the available split options. SEQUENCE When “SEQUENCE” is selected, the icon will appear on the bottom-right corner of the screen and the display screen will be sequentially changed.
17 3.3 PTZ Operation In order to operate a PTZ camera, the channel which is connected by PTZ must be in full screen mode. To activate PTZ control, right-click the mouse button and select “PTZ” in the pop-up men as seen below, or select PTZ icon in the menu bar. When it is in the PTZ mode, the bottom-right corner of the screen. icon is shown on the PTZ Control In PTZ mode, users can control PTZ cameras with the USB mouse.
18 3.4 Playback Recorded Images To playback recorded video, press the Play button on the Front Panel, IR remote controller or the playback icon ( ) in the menu bar. When the DVR returns to playback mode, it will automatically playback the latest recording video. It is easy to use a USB mouse or the front panel’s Jog/Shuttle operation to playback recorded files. The Jog/Shuttle operations allow you to view video in forward or reverse at 1x, 2x, 4x, 8x, 16x or 32x normal speed.
19 3.5 Quick Backup during Playback Easily archive video while watching playback data. While in playback mode, press “ENTER" button in the front panel to set archive “start” time. After pressing this “ENTER” button, “Quick backup starts” will appear in the bottom-right of the screen. Once Quick backup starts, user can keep playing back video until user wants to finish archiving, and then press the same “ENTER” button again to set backup “end” time.
20 3.6.1. Calendar Search To search data for a specific date and time, use the Calendar Search window. Move the white-vertical line () to the time that user wants to search. The colors of the time bar represent different recording modes. Please refer to “4.4.2” for details on colors. The time bar displays four channels at a time. To check another four channels, select the group button on the bottom of the window ().
21 3.6.5. System Log The system log search is used to find particular system log information such as Syetem, Setup or Network events. ① ② ③ ④ ⑤ Select date to search. Select log type to search. User can search individual events or all at once. Click [SEARCH] to show list with time and event. Click [EXPORT] to copy the list to external device such as USB memory stick as “.txt” file. Once the export is completed, a date folder will created in USB memory stick. There is “system.
22 3.6.6. Event Log Find particular events such as sensor activation, motion detection, video loss or HDD full. ① ② ③ ④ Select date to search. Select log type to search. User can search individual events or all at once. Click [SEARCH] to show the search results in list form. Click [EXPORT] to copy the list to an external device such as a USB memory stick as “.txt” file. Note 20 records will be shown on one page. Click the arrow buttons ( ) to search the log records on another page. 3.6.7.
23 3.7 DST Setting and Image Playback DST (Daylight Saving Time) begins at 2:00 AM local time on the 2nd Sunday of March and ends at 2:00 PM DST on the first Sunday of November. During DST, the DVR’s time clock has to be adjusted according to the regional time zone. 3.7.1. DST Setting To enable DST setting on the DVR, go to the menu of SYSTEM > INFORMATION and click “DATE/TIME ” to open thw window shown below. Simply check the “USE DST” box to apply the DST time change.
24 4. Setting The General setting structure consists of “System”, “Device”, “Event”, “Record”, “Network” and “Backup” as shown below. Each setup menu consists of sub-menus and additional categories.
25 4.1 System 4.1.1. Information SITE NAME Enter a site name on the keyboard shown below to differentiate the DVR from other sites. SITE ID Setup SITE ID to match the ID settings of a keyboard controller to use it to control DVR. Ensure that the keyboard model and BUAD RATE are set up in “MENU > DEVICE > KEYBOARD” (Please refer to “4.2.5 Keyboard” for detail). REMOTE ID Setup REMOTE ID to match with the ID setting of IR remote controller, in order to use it to control the DVR.
26 DATE/TIME Manually adjust the date and time, select the display mode for the time and date, and select the appropriate time zone. If applicable, check the “USE DST” box. There are three types of time sync mode. Server Mode The operating DVR is set as a Time Sync Server, which can synchronize the time clock of other DVR(s) connected over the same network. Client Mode The operating DVR is set as one of the client DVR(s). Input the IP address of designated DVR as a Time Sync Server in “SYNC SERVER”.
27 VERSION View the DVR’s current firmware verison and update to a newer version via DVD/CD/USB Memory Stick/FTP server. Caution Do not click CANCEL button during firmware upgrade. It may cause serious damage to the system!!! Settings may have been changed to factory default. It is recommended to check the settings and operating condition of the DVR after firmware upgrade.
28 ④ The system will automatically check the FTP server for a newer firmware everyday at user-specified hour and will alert the user if a newer version is found. ⑤ Click [START] button to proceed automatic firmware upgrade. After completed, the system will reboot. VIDEO SIGNAL Check the right video signal (NTSC or PAL). This setting should be matched the [NTSC/PAL] Selection Switch located on the rear panel. Video images might heavily shake and blink if NTSC/PAL is not properly set.
29 4.1.2. USER The ADMIN user (default password is no password) has full authority for system setting, allowing this user to change the system password or add/delete users and assign different permission leves to each user. Note Maximum number of users including administrator is 16. User Management Admin user can control authorization for each function. This authorization is applied the same when the user connects to the DVR from a remote software.
30 4.1.3. DISPLAY Set the sequence dwell time, VGA resolution, OSD display options, spot-out dwell time and spot-out channel as shown below. SEQUENCE Set the dwell time for sequential channel display.. VGA RESOLUTION The system supports four kinds of video resolutions for HDMI and VGA : 800x600, 1024x768, 1280x1024 and 1920x1080. Set the proper resolution in accordance with the monitor resolution. OSD Select what information will appear over the display by checking the corresponding boxes.
31 HDD CHECK () Click check button ( ) next to each HDD to open the health check window. See full information for each HDD such as model name, serial no, capacity, bad sector ratio, lifetime (used time) and temperature. Caution WARNING MESSAGE To achieve high-level system stability, a warning message of high temperature will be appear when temperature inside the system exceeds optimum range. This problem may be driven from a malfunction of ventilation fans.
32 4.1.5. CONFIGURATION FACTORY DEFAULT The system can be reset to its factory default configuration, as long as the user has the authorized password. After opening the configuration window under system, click on the [DEFAULT] button to initiate reset. Once, the factory default is complete, any configuration adjustments made will be deleted and the system settings will return to factory default. Recorded video data is protected. EXPORT/IMPORT System configurations can be copied and pasted in this menu.
33 4.2 DEVICE 4.2.1. CAMERA Set each camera’s title, covert channel settings and general camera adjustments. STATUS Status of each camera is shown automatically when the camera is connected. TITLE In order to distinguish each channel from the others, designate a name for each channel. The name will appear on both the DVR and the remote monitoring software. COVERT “Covert,” also called “hidden camera,” hides a camera display and playback as if there were no camera recording.
34 ADJUST Set the camera’s like brightness, contrast, color, etc. ① Click [SET] in the ‘ADJUST’ section to get to the setup window shown below. ② Adjust the applicable settings using the drop-down menu options. ③ To make changes to another channel, use the drop-down menu next to “Camera.” ④ To make changes to all channels, click [Apply All]. ⑤ Click “Save” to save any changes made. ⑥ Click [EXIT] to exit. 4.2.2.
35 1) Make sure of serial communication with the PTZ camera through RS-485 port. 2) Select “Pelco-D” in the protocol list, and set address. 3) Click “Save” button to confirm this configuration. PROTOCOL Select the proper protocol of the connected PTZ camera. BAUD RATE Select the baud rate level from 2,400bps up to 57,600bps. ADDRESS Set the PTZ driver address of the connected camera. It should be the same as that of the PTZ.
36 Delete : To delete a preset position from the sequence, select the preset in the Sequence column and click the button. ⑨ AUX: Use the [AUX] button to control additional settings such as Power, Light, Wiper & Pump, etc. 4.2.4. KEYBOARD When an external keyboard is used, select the model and corresponding baud rate from the drop-down options. The baud rate must match the one set in the keyboard itself. Make sure the Keybaord ID in the SYSTEM>INFORMATION set up page match the one set in the keyboard.
37 4.3 Event 4.3.1. SENSOR Install multiple sensors on the system to get the pre & post alarm recording along with the intensive recording function. ON/OFF Turn the sensor on or off. CAM Select the associated camera. OUT Select the associated alarm output. Caution Relay contact can stand up to 24V/1A. If it is connected to an external circuit which is over 24V/1A, the system may experience problems.
38 opposite way. Note Check the setting of the sensor type (N/O or N/C). It is recommended to use “Dry Contact Type” while “Wet Contact Type” may cause the damage to the system. NOTIFY Select how to be alerted when the sensor is activated or motion is triggered by pressing “NOTIFY” button. The system will generate buzzer sound in the selection of buzzer and/or make pop-up screen of the camera in the selection of camera pop-up.
39 PRE-ALARM Set recording period in seconds just before motion is detected. Input up to 5 seconds of time. Pre-alarm recording mode is always “continuous” at the recording speed that the user sets in the “Record” menu. MOTION AREA Set the camera’s motion area and sensitivity. The area can be selected by clicking a specific block and dragging the cursor across the screen to select multiple blocks. Areas where motion detection is activated will appear with a green border line.
40 4.3.3. Extra Alarm Set up alarms for additional DVR abnormalitites such as SMART HDD check, VIDEO LOSS, RECORDING FAILURE and DISK FULL. S.M.A.R.T. Triggers an alarm signal when HDD is about to be out of operation. Please refer to the “Section 4.1.4 HDD” to check the HDD status. Note S.M.A.R.T(Self-Monitoring Analysis and Reporting Technology) is the technology that is developed by HDD manufacturers. In some cases, S.M.A.R.T may not detect the abnormal operation of the HDD.
41 4.4 RECORD 4.4.1. CAMERA Adjust the recording settings for each channel separately from the menu shown below. ON/OFF This switches “recording” on and off in each channel. If recording is not required on the selected channels, even when the camera signal is input, set the recording of the corresponding channel as [OFF]. Recording of the channel stops without disconnecting the camera’s BNC cable. RESOLUTION Select the desired resolution for each channel.
42 AUDIO Select the associated audio channel. AUTO DEL (Auto Delete) When activated, this enables the system to delete video recording that is longer than the number of days set by “Auto Del”. Note “Auto Del” does not guarantee the number of recording days that user set. For example, even though the user sets “Auto Del” to 10 days, if there is not enough HDD space, then the system cannot record up to 10 days.
43 Note According to the setup of Resolution and FPS, the system automatically calculates “Remaining Note FPS” for dual stream. Dual stream function is applied to network transmission of the live image monitoring, only. VOD (Playback) is not related to dual. 4.4.2. SCHEDULE Set the recording schedule for each camera individually or set for “ALL.” Recording can be set by each hour from 00 through 23 a day. You can also set up a special recording schedule for holidays.
44 send a “sensor event” notification to Remote Software when a sensor is triggered. PINK (Motion Detection + Sensor-Activated Recording) The system records only when motion is detected AND when a sensor is triggered at the same time. If both “EVENT > MOTION” and “EVENT > SENSOR” are disabled, then the system will record only when a sensor is triggered, but neither motion alarm nor sensor alarm will be activated.
45 4.4.3. QUICK SETUP Users can simultaneously set up multiple cameras with the same confiugrations, including recording resolution, recording speed, recording mode, recording quality and recording periods based on the capacity of HDD installed. ① ② ③ ④ Check the box [USE QUICK SETUP] and set encoding mode (Refer to the menu “4.4.1 CAMERA”). Designate the [Input Desired Days] (recording days).
46 4.5 NETWORK The DVR can be connected to network or internet through either fixed IP or dynamic IP by proper setting of DVR and router. 4.5.1. NETWORK NETWORK TYPE Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the DVR will automatically configure the network settings according to the current network requirements. If DHCP is selected, click the “IP DETECT” button to automatically detect the updated IP address information.
47 WEB PORT Input the port number to use when connecting from the Web Browser. Default is 80. If your ISP blocks the port #80, you need to input another valid web port number (ex. 8080). BANDWIDTH LIMIT Depending on the setting made by the user, the system can control the data volume transmitted over a network ranging from 25 kbps up to 1Gbps.
48 4.5.2. DDNS Users can use either a public DDNS server or the DDNS server operated by DVR maker (dynlink.net) to connect through dynamic IP. DDNS SERVER Digital Watchdog® offers free and reliable DDNS service support. This allows you to assign the DVR a URL address rather than a long complicated IP address, simplifying the connection process. Check the “Use DDNS” box. The default is [DYNLINK.NET] and user can select [DYNDNS.COM] by using drop-down list. “dynlink.
49 4.5.3. NOTIFICATION REMOTE NOTIFY The system can send an alarm message to the IP address of a Remote Software P/C. Select REMOTE NOTIFY to use this function and set IP address & events. E-MAIL NOTIFY The system can make a notifications directly to a user’s e-mail address. Select E-MAIL NOTIFY to use this function and set e-mail address & events. ADD / EDIT / DELETE User can add/edit/delete e-mail addresses which will receive e-mail notifications.
50 FROM E-MAIL TEST : Input the sender’s e-mail address. : Check if the settings were entered correctly. The DVR will send an e-mail and inform you of the result. 1) Results arrive at varying times depending on the SMTP server’s response time. 2) In some cases, SMTP server does not send e-mail if the e-mail is received. Use SSL AUTHENTICATION: In case the SMTP server requires SSL authentication (e.g. Gmail, Yahoomail, etc.), select this option.
51 BACKUP 4.6 4.6.1. Manual Backup Easily archive video while viewing the video playback. ① In live mode, click the [BACKUP] icon in the menu bar to open the backup menu. ② In playback mode, press the [QUICK BACKUP] icon in the menu bar. Pressing it once will indicate the start time for the backup file. Click the icon again to indicate the end time for the backup clip. The backup menu screen will appear as shown below.
52 4.6.2. Backup Video Retrieve If [ADD VIEWER] is selected, the backup image can be reviewed on a PC with no need for additional installation. Once the backup device (USB, CD/DVD) is connected to the PC, the files will appear in the USB’s folder. To play recorded data, double click the “MultiBackupPlayer.exe” file. Then, in the backup player, open the video data file (SSF format) you wish to playback in the date folder.
53 WATERMARK Verification on AVI File Convert the backup file from SSF format to AVI format to play the file in ordinary media programs. 1) Playback the SSF file in Single CH mode, click [Pause]. 2) Click [AVI Convert]. 3) Define the start time and end time. When the AVI file is played back in the BackupPlayer, verify whether the AVI file has been altered or not by pressing the [Watermark] button ( ). If the file has been altered, a popup message will appear.
54 5. Web Surveillance through M/S IE The system has a built-in web server by itself. This allows you to access the system using an ordinary web-browser via network for live monitoring, playback or remote configuration without installing any additional software. 5.1 Web Login In an Internet Explorer page, type the DVR’s IP address or DDNS address in the address bar. When the login page appears, enter the user ID and password. The default user ID and password are “admin” and no password.
55 5.2 Web Monitoring Once the Active-X files are properly installed, the live view from the DVR will appear on the web page automatically. Users can select other menus such as PLAYBACK and SETUP, or LOGOUT. LIVE Users can select which channels to view in live mode, set the reconnection time interval in case of connection loss, and connect or disconnect all channels. PTZ CONTROL Users can control Pan/Tilt, Zoom In/Out, Focus In/Out and Preset buttons to control PTZ cameras connected to the DVR.
56 5.3 Web Playback Users can remotely playback the DVR video by clicking “PLAY” button in on the top of the window. PLAYBACK TIME Select the date/time and click the “GO” button to view video from the selected time. PLAYBACK ICON Play/Pause is toggled and playback speed is shown on the right box. PLAY DST Check this box to play overlapped video during DST (Daylight Saving Time) period. For details, please refer to Section “3.7.DST Setting and Image Playback”.
57 5.4 Setup [Menu of Setup] Main Classification SYSTEM DEVICE EVENT RECORD NETWORK Sub Classification INFORMATION USER DISPLAY CONFIGURATION CAMERA AUDIO KEYBOARD SENSOR MOTION ALARM EXTRA ALARM CAMERA SCHEDULE QUICK SETUP NETWORK DDNS NOTIFICATION After logging in with the right ID and password, users can adjust various configurations in the Web Setup window shown below. This Web Setup is only available to the “admin” account.
58 [Network] Note This DVR system has its own built-in web server. Note Therefore, this web CGI screen is directly supported from the built-in web server of DVR regardless of Internet connection. enables user to reboot the system without any change of the setup. User can use this function when the network is disconnected due to abnormal operation of the system and try to reconnect. However, the IP number assigned to the system may be changed in case of DHCP mode.
59 6. Frequenty Asked Questions 1. Why doesn’t the DVR record images in sensor mode and/or motion mode? 1) 2) It records images only when there is an event for the corresponding mode. Please check if the setting is correctly done at the menu of [Event > Sensor], [Event > Motion Alarm], and [Record > Schedule]. 2. There is a HDD installed but the “No HDD” icon( 1) 2) ) is still shown on the screen. Please check the cable connection of the HDD again.
60 9. Why can’t I backup or upgrade firmware through my USB memory stick even though it is detected by the DVR? 1) Make sure the USB memory stick is formatted by FAT or FAT 32. 2) It is not allowed to use partitioned and/or password-encoded USB memory sticks. 10. Why won’t the firmware upgrade using a CD? 1) 2) 3) DVR detects the files only when they are in root directory. Files in sub folder cannot be detected. It is recommended to upgrade firmware with USB memory stick. 11.
