User Manual
Table Of Contents
- Working with DW Spectrum
- Opening and Closing DW Spectrum Client
- Connecting to DW Spectrum via Web-Client
- Launching DW Spectrum in Compatibility Mode
- Connecting to Enterprise Controller and Working Offline
- Introducing User Roles
- DW Spectrum User Interface Overview
- DW Spectrum Quick Start
- Obtaining and Activating DW Spectrum Licenses
- Obtaining and Configuring Media Server’s Additional Settings (Admin Only)
- Cameras and Encoders Management
- Viewing Full Camera List
- Adding Cameras and Encoders
- Setting Up Cameras
- Setting up Analog Cameras
- Renaming Cameras
- Obtaining Camera’s IP, MAC, Firmware and Model
- Configuring Audio on Camera
- Configuring Camera's Authentication
- Setting up PTZ
- Setting Up Fish-Eye Cameras
- Setting up Recording Schedule
- Setting up Motion Mask and Motion Sensitivity
- Configuring Proprietary Camera Parameters
- Adjusting Secondary Stream Quality
- Setting Same Parameters for Multiple Cameras
- Swapping Cameras between Media Servers (Admin Only)
- Diagnosing Offline Cameras
- Deleting Cameras (Admin Only)
- Configuring Events and Actions (Admin Only)
- Tracked Events
- Setting up Schedule for Tracking Events
- Motion on Camera
- Camera Disconnection/Malfunction
- Storage Failure
- Network Issue
- Camera IP Conflict
- Input Signal on Camera
- Media Server Failure
- Media Servers Conflict
- EC Connection Lost
- Licenses are not Configured
- E-mail is not Set for Users
- E-Mail Server is not Configured
- Error while Sending E-Mail
- Storages are not Configured
- Actions that DW Spectrum Can Do
- Default Rules
- Viewing Events Log
- Tracked Events
- User Management
- Layout Management
- Creating New Layout
- Setting up Layouts
- Assigning Layouts to Users (Admin Only)
- Deleting Layouts (Admin Only)
- Opening and Closing Saved Layouts
- Backing up and Restoring DW Spectrum Database
- Playback in DW Spectrum
- Screen Recording (Windows Only)
- Upgrading DW Spectrum
- Troubleshooting and Contacting Support
- Glossary
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DW Spectrum User Manual
Digital Watchdog
Diagnosing Offline Cameras
Sometimes cameras are displayed in Resource Tree, but are marked with a sign. When opening such
camera, it will display NO SIGNAL. DW Spectrum will then prompt the user to perform more thorough
diagnostics.
IMPORTANT. Run diagnostics prior to contacting support.
Diagnostics can be invoked by pressing on the item:
Once complete, reasons and recommended actions will be displayed:
Follow instructions to resolve the issue. If unsuccessful, contact support (see "Troubleshooting and
Contacting Support"). Click Copy to Clipboard and paste the data into the message prior to sending it to
support.