USER MANUAL Part Numbers DW-ESTS DW-ESTCAM DW-ESTBLKBD Description Camera + Blackbody Kit Camera only Blackbody only ※ The picture might differ according to the specification and model. ※ Contents of this user manual are protected under copyrights and computer program laws. Before operating the system, please read this User Manual and retain it for future reference. ※ Important Notice: DW E.S.T.
DW E.S.T. (Elevated Skin Temperature) System Contents 1. What’s in the Box ................................................................................................................................... 3 2. Camera Connection ............................................................................................................................... 3 3. Installation Diagram and Considerations............................................................................................... 4 3.1.
DW E.S.T. (Elevated Skin Temperature) System 1. What’s in the Box Review and make sure the following is included in the box with your camera: • DW-EST: Camera, Blackbody, 2x tripods, 2x DC12V power adapter, QSG. • DW-ESTCAM: Camera, DC12V power, QSG. • DW-ESTBLKB: Blackbody, DC12V power, QSG. 2. Camera Connection Follow the connection diagram below to connect the camera to all external devices. 1. AC/DC Adapter – Connect the power adapter to the camera.
DW E.S.T. (Elevated Skin Temperature) System 3. Installation Diagram and Considerations 3.1. Installation Diagram The diagram below represents recommended installation settings. 1. Install the camera facing away from the entrance or windows. 2. Place the camera 6.5~16.4ft from the objects (10 feet recommended). 3. Place the camera at a 20° angle from the objects. 4. Make sure people are walking into the camera’s FoV rather than straight towards the camera. 5. Only one person in the FoV at a time. 6.
DW E.S.T. (Elevated Skin Temperature) System 3.2. Installation Considerations When considering where to place your screening station, consider the following: • Avoid placing your camera, Blackbody or people being screened directly under an AC vent or a strong fluorescent light. The air temperature and heat emitted from the light may impact the accuracy of the temperature readings. • Do not place the camera facing a window or large door.
DW E.S.T. (Elevated Skin Temperature) System 4. Monitoring PC System Requirements Below are the hardware recommendations for the PC used for the ‘Elevated Skin Temperature System’ monitoring software. These are the minimum required specifications for proper execution and usage of the software. 4.1. Hardware • CPU: Intel Core i5 or higher (7th generation Intel Core or higher). • RAM: 8GB or higher.
DW E.S.T. (Elevated Skin Temperature) System 5.2. Windows Update If your Windows 10 version is 1607 or below, you must update Windows. Run "Windows Setup" with the "Windows ( ) + I" shortcut keys. Under "Set up Windows" select "Update and Security” Click "Check for updates" and if there are any updates, proceed with the update. Your PC may reboot several times during a Windows update. 5.3.
DW E.S.T. (Elevated Skin Temperature) System 5.4. Power and Sleep For proper usage of the software, make sure the PC’s sleep and power settings are configured as below: 1. Click on "Power and Sleep" in the left menu 2. “Screen” → “When plugged in, turn off after” 3. “Sleep” → “When plugged in, PC goes to sleep after” 4. For both items, select "Never" as shown in the screen below.
DW E.S.T. (Elevated Skin Temperature) System 6. Software Download and Installation 6.1. Download Software and Camera Network Configuration 1. Install the Elevated Skin Temperature System_x.x.x.x_Setup.exe. The software is available on Digital Watchdog’s website. a. Go to http://www.digital-watchdog.com b. Search for ‘EST software’ in the search bar at the top of the page. c. The latest software will appear in the search results.
DW E.S.T. (Elevated Skin Temperature) System NOTE: Make sure the PC’s IP address is not overlapping with the camera’s IP address. The PC’s IP setting ranges arbitrarily from 169.254.100.1 ~ 169.254.100.254. Make sure to set the subnet mask to 255.255.0.0. 9. Click the ‘OK’ button in the Ethernet Properties window to close the window. 10. To test the connection with the camera, open the execution window by using “Windows Key ( on the keyboard. ) + R” 11.
DW E.S.T. (Elevated Skin Temperature) System 6.2. Install the Software Run “Elevated Skin Temperature System_x.x.x.x_Setup.exe” to install. Click “Next” and review the installation information. You can review the components installed and choose a different directory to install the file. Click “Install” to start the installation. The progress bar will show the installation status.
DW E.S.T. (Elevated Skin Temperature) System 7. Program Installation Double-click on the software shortcut on the desktop to launch the software. When launching the software for the first time, select whether your installation includes a Blackbody or not. Select “Yes” if there is a Blackbody on-site for constant auto-calibration based on the 104°F (40°F) temperature of the Blackbody.
DW E.S.T. (Elevated Skin Temperature) System To change your Blackbody selection, press the "Model Reset" button in the top-right of the launch screen. The pop-up window below will appear. Click “Yes” to enter the Blackbody setup screen. Once the thermal camera is connected to the PC via an Ethernet cable, and the visible camera is connected to the PC via the included USB cable, the following screen will show all the cameras currently connected to the monitoring PC. If the thermal camera is not listed: 1.
DW E.S.T. (Elevated Skin Temperature) System Note: For better recognition, keep people and objects out of the camera’s field of view for 10 seconds. The initialization process takes 3-10 seconds, depending on the in-image state. Once the "Initializing..." disappears from the monitor, the system is ready to start reading facial skin temperature. Once the initialization process is complete, the face is detected and the temperature is displayed on the detected faces as shown below.
DW E.S.T. (Elevated Skin Temperature) System 8. Software Elements Elements Connection Information Function Temperature Display Alarm Setting History Top Navigation Bar Main View Blackbody Status Description Display the thermal and visible camera information. Enable or disable the alarm, capture a JPEG, change palette color, or adjust the layout. Show the current recorded temperature. When more than one person is being scanned, the highest temperature detected is displayed.
DW E.S.T. (Elevated Skin Temperature) System The “Functions” bar includes the software’s settings below: 1. Face Detection Reset If facial detection is not working properly, or the camera’s orientation was changed, use this button to restart the "Initializing..." process. During the process, the "Initializing..." term will appear in the software’s view. Note: It is recommended to start the “Face Detection Reset” with no people in the camera’s view.
DW E.S.T. (Elevated Skin Temperature) System 3. Alarm On/Off Enable or disable the alarm connected to the camera. When the “Alarm On" setting is selected, a JPEG is captured automatically when the temperature above the set threshold is detected. When the “Alarm On” setting is selected, the pixels in the “Alarm Setting Temp.” range are displayed in color. <“Alarm Off” state> 4.
DW E.S.T. (Elevated Skin Temperature) System 5. Layout The E.S.T. thermal and visible camera views can be used in multiple layout options to optimize your user experience. The available options include a split view, PIP mode, visible camera only, and thermal camera only. • < PIP with thumbnail thermal camera> You can adjust the position and sizing of the thumbnail image using the mouse cursor. 6.
DW E.S.T. (Elevated Skin Temperature) System 8.3. Maximum Temperature Indication Window The temperature section on the left of the software’s view shows the temperature measured currently. During the software’s initializing period, "Initializing..." is displayed in this section. If no people or no faces are detected in the camera’s FOV for skin temperature measurement, the image below will display.
DW E.S.T. (Elevated Skin Temperature) System 8.4. Alarm setting This section, located on the center-left side of the software is enabled when "Alarm On" is selected in “Function”. To edit any of the settings in this section, “Modify” must be selected first. Setting Alarm Setting Temp (°C) Color Warning Use Sound Effect Sound Effect File Path Listening in Advance Description Set the minimum and maximum temperature range that would trigger an alarm.
DW E.S.T. (Elevated Skin Temperature) System Digital Output 1 and 2 Offset Set the camera’s two (2) alarm outputs when an alarm is triggered. Alarm port 1 (Digital output port #4 and #5) Alarm port 2 (Digital output port #6 and #7. Assigned to LED strobe). The camera comes with an LED strobe connected to Alarm Port 2.
DW E.S.T. (Elevated Skin Temperature) System 8.6. Top Navigation Bar The top navigation bar, located on the top of the window in orange, includes the settings for Monitor Selection, Software Settings, and Exit the software.
DW E.S.T. (Elevated Skin Temperature) System Setting Threshold Time Delay Time Interval Time Description The time, in milliseconds, the alarm start condition should be maintained. The alarm will be triggered only after the threshold time conditions are met. Default : 1000ms (1 second) The time, in milliseconds, to delay alarm termination when conditions are not satisfied during alarm occurrence.
DW E.S.T. (Elevated Skin Temperature) System includes the current date and time. If a Blackbody is installed, it will be detected automatically by the software in the camera’s view and marked with a yellow frame. The recommended location for the Blackbody installation: The Blackbody cannot be installed in a crowded location. Install the Blackbody within the red ellipse marked within the image on the left.
DW E.S.T. (Elevated Skin Temperature) System 8.8. Blackbody Status The Blackbody status bar at the bottom of the software window will display only if Blackbody was selected as part of the solution when installing the software. When mounted correctly in the camera’s FOV, the Elevated Skin Temperature Software automatically detects the Blackbody’s location.
DW E.S.T. (Elevated Skin Temperature) System Once the initializing stage is complete, the facial skin temperature will be displayed when a face is detected. The temperature display will show the highest skin temperature detected. If there is more than one person in the camera’s view, each face detected will be framed in a blue frame, with the skin temperature shown for each person.
DW E.S.T. (Elevated Skin Temperature) System 10. Specifications Thermal camera Sensor Lens Data output Micro-bolometer Uncooled focal plane array Resolution 384 x 288 Pixel pitch 17µm Response wavelength 8µm to 14µm Thermal sensitivity 50mK@f1.0, 30Hz, 300K Lens type Thermalized lens Focal length 8.13mm f1.16 HFOV/VFOV 47.4°/35.1° Recommended distance range for best reliable measurement 6.5 to 16.4ft (2m to 5m). 10ft recommended. Minimum focus distance 1.64ft (0.
DW E.S.T. (Elevated Skin Temperature) System Warranty Temperature stability ±0.18°F (±0.1℃) Temperature accuracy ±0.36°F (±0.2℃) Emissivity 0.95 Temperature sensor NTC 0.1% Weight 0.72 lbs. (330 gr.) Dimension (H x W x D) 2.83 x 2.83 x 1.92" (72 x 72 x 49mm) Power supply 110/220 VAC to 12VDC adaptor 36W(3A), 90° angle jack Recommended distance from the camera Between 9.8 to 14.7ft (2m to 4m). 10ft is recommended. Install Blackbody at 9.8 to 14.
DW E.S.T. (Elevated Skin Temperature) System 11. FAQs 11.1. Usability 1. How does thermal imaging technology work? a. Skin temperature pre-screening cameras detect the skin’s heat radiation. When used properly, DW’s E.S.T. cameras can be used as a non-contact pre-screening tool to detect differences in skin surface temperatures. 2. Can DW’s EST system be used to detect a virus such as the novel Coronavirus (COVID-19)? a.
DW E.S.T. (Elevated Skin Temperature) System false alarms and measurements. b. If an outdoor deployment is the only option, both the camera and Blackbody need to be installed under a shelter. The temperature around the camera and Blackbody should be between 50°F – 95°F (10°C – 35°C). NOTE: the Blackbody is NOT rated as an outdoor device. 11. Do I need to display specific signage to alert customers that their temperature is being measured? a. Check with your local government guidelines.
DW E.S.T. (Elevated Skin Temperature) System 11.4. Compliance 1. Is the solution classified as a medical device? a. No. In the USA, the camera and Blackbody have been designed to meet the U.S. Food & Drug Administration’s April 2020 Enforcement Policy for Thermographic Systems. However, it is NOT classified as a medical device and is not intended to detect or diagnose a disease or any health conditions.
DW E.S.T. (Elevated Skin Temperature) System 12. Warranty Information Digital Watchdog (referred to as “the Warrantor”) warrants the Camera against defects in materials or workmanship as follows: Labor: For the initial two (2) years from the date of the original purchase if the camera is determined to be defective, the Warrantor will repair or replace the unit with a new or refurbished product at its option, at no charge.
DW E.S.T. (Elevated Skin Temperature) System 13. Limits and Exclusions There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including without limitation, damage to recording media) resulting from the use of these products, or arising out of any breach of the warranty.
DW E.S.T. (Elevated Skin Temperature) System DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ 866-446-3595 International 1+ 813-888-9555 French Canadian: + 1-904-999-1309 Technical Support Hours: Monday-Friday 9 a.m. to 8 p.m.
DW E.S.T. (Elevated Skin Temperature) System Revision history Ver. 1.0 1.1 1.2 1.3 1.4 1.5 1.6 Date 2020.06.15 2020.07.02 2020.07.03 2020.08.13 2020.08.18 2020.08.20 2020.09.03 Writer D. I. Kim D. I. Kim D. I. Kim D. I. Kim D. I. Kim D. I. Kim H. S. Lee 1.7 2020.09.25 Debbie G.
