User`s manual

244 • Vacon apfiff09 marine
Tel. +358
6
11. PROBLEM SOLVING
Recommended signals for NCDrive
For RS232 communication use fastest communication speed (Baudrate: 57600) and 50
ms update interval for signals.
For CAN communication use 1 Mbit communication speed and 10 ms update interval for
signals.
When contacting Vacon local support or Vacon VDF [e-mail] send
*.trn, *.par and Service info (*.txt) with situation description. If situation is from fault
situation take also Datalogger data from the drive.
Before storing parameter file, upload first parameters from the drive and save while
NCDrive is on ON-LINE state and drive is powered. If possible do this while problem
situation is active.