User manual

Before sending your camera for repair, check the following or contact our technical specialist.

No Video

Check the coaxial cable and make sure it is connected securely.

Check the lens’ iris adjustment at the menu setup

of the camera.

Check the power supply and make sure the camera has the proper voltage and current.

Out-of-Focus Video

Check the lens manual focal and zoom adjustment. Field test monitor is recommended.

TROUBSHOOTING