Specifications

Support and upgrade policy
Please don't hesitate to visit the TRX-Manager web site at http://www.trx-manager.com for
keeping you informed about improvements and new features of the program. Please see How
to Order and contact PDA for any information on delivery delays, the status of your order,
etc...
Contact and support
If you can not solve the difficulties related to the use or the configuration of TRX-Manager
excluding hardware or Windows configuration problems (please see the Troubleshooting
section and the TRX-Manager's support page ), you can ask your questions by email.
Answering is done as soon as possible (within 1 - 5 days) giving priority to registered users.
Thank you to understand that a delay of one week or more is possible around Christmas and
Easter or during the summer holidays season.
Please provide as much information as possible about the transceiver, interface, PC and
version of the program (see the About dialog box) you are using. The more information we
have about your system the easier it will be to help you.
How to explain your problem?
Please understand that "my program is not working" is an inefficient indication... which costs "you" an
email for nothing. We need at least to know what happens (error message, what is not working, what
are the conditions and the steps to reproduce the problem...)!
You may also send in your email the full listing of your configuration using the Parameters/My
Configuration submenu.
Also, if you'd like to make a suggestion or a comment about TRX-Manager, please don't
hesitate to contact us. All remarks, good or bad, will be welcome… Please note that an update
for a specific transceiver or device is possible.
If you send an email, please:

Only use the TEXT format and ZIP attached files otherwise your email may be deleted by the
virus filter

Due to spamming, email adresses may change frequently : please see the web site for the
current email adress.
Mailing list
A Forum in English is devoted to TRX-Manager. Registering the forum list is highly advised in
order to receive information on the use of the program or its evolution. The instructions are
available on the http://www.trx-manager.com/support.htm page.
Update and upgrade policy
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