User's Manual

The communicator status codes will indicate the signal levels with digit 1 and 2, a network status with digit 3, and the trouble
status with digit 4 and 5 as indicated in table above. For example status code 11000F would display following status:
1 – On = Signal indicator 1, is ON
1 – On = Signal indicator 2, is ON
0 – OFF = Network indicator, network is working
00 – TROUBLE INDICATOR = there is no trouble on the communicator.
F – Future code not assigned yet. Itis sixth hexadecimal digit.It could be also ‘ - ‘ (dash) instead of letter F (11000-).
In this example both signal indicators are on indicating that communicator has excellent signal level; the network indicator is
OFF showing that we do not have any network problems and trouble indicators are both OFF indicating that we don’t have any
trouble on the communicator.
[985] Radio Initialization Status
The radio initialization status is intended to provide the installer with real-time status of radio communication. The radio ini-
tialization status is displayed in an 8 bit toggle option. Each digit indicates one task in the radio initialization process as follows:
1. Radio power up
2. Received the SMS from C24
3. Radio reset
4. Radio attached to network
5. Receiver 1 Initialized
6. Receiver 2 Initialized
7. Receiver 3 Initialized
8. Receiver 4 Initialize
The following table shows each digit position in the status code, each digit’s value and its assigned meaning in the eight-digit
code:
Table 16: Radio Initialization Status - 1-8 bits completion
Bit 1 2 3 4 5 6 7 8
Not Completed - - - - - - - -
Completed 1 2 3 4 5 6 7 8
For example, the radio initialization status code 12-45--- indicates that Radio has been powered up, it has received SMS signal
from C24, the radio is attached to the network, and Receiver 1 has been initialized. This code could be followed with...567 if
Receivers 2, 3, and 4 are initialized where applicable.
If the radio initialization status code does not indicate any problems, proceed with installation as per this manual. Iftroubles are
reported, reset the initialization process. If this action does not fix the problem,refer to Trouble shooting section in this manual.
Table 17: Trouble Code Indicators
Trouble
Indicator
Digit
Possible Causes Trouble Possible Solutions
00 No Trouble N/A
02 Panel Supervision Trouble
Check Section [382]Toggle Option[5] is ON (3G/Ethernet Module Enabled).
Ensure the PC- LINK cable between the Panel and Communicator is
connected properly (not reversed) and is securely in place.
04 Lockout Trouble
The SIM card has incorrect PIN programmed or has a PIN that the module
does not recognize. Replace the SIM card.
05 3G/Cellular Trouble
Confirm that 3G service is available and active in your area.
Check all antenna connections.
Ensure average radio signal strength is CSQ 6 or higher. (See Table 7).
Ensure the SIM card is properly inserted into the SIM card holder.
Ensure the SIM card has been activated. (Could take up to 24 hrs after install).
If this trouble persists, relocate the Panel (and Communicator) or install an
external antenna extension kit.
06 Ethernet Trouble
Check with your ISP to confirm Internet service is active in your area.
Ensure your Ethernet cable is securely inserted into the RJ45 jack of the
Communicator and the Hub/Router/ Switch.
Check that the link light on the Hub/Router/ Switch is ON. If link light is OFF, try
restarting the Hub/Router/ Switch.
If DHCP is used, ensure that the unit has an assigned IP address from the
server.
27