User's Manual

Table Of Contents
9
Both Green Lights
OFF
No Signal Strength
If the red light is also FLASHING, refer to the
RED light chart
Verify SIM card is activated
Ensure the antenna cable is plugged securely
into
the radio connector
If the SIM is active, connect a battery
to the
unit and test various locations for good/excel-
lent signal strength
Connect an antenna extension kit (GS-15ANT,
G
S-25ANT or GS-50ANT)
Yellow Light
Status
What It Means: Wireless Communicator Status/Communication
Indicator
Yellow Light ON When used as the primary communicator, the yellow light will always be
ON.
When used as a backup communicator, the ye
llow light will be ON when
there is a no phone line connected to the 3G4010 TIP and RING, or the line
voltage goes below 2.8VDC.
Yellow Light OF
F Indicates a good phone line is connected to the 3G4010. (more than 2.8
VDC detected across the 3G4010 TIP and RING terminals).
Yellow Light
FLASHING
The yellow light will flash on
e time when the 3G4010 transmits a signal
and two times when a kiss-off is received.
Red Light
Status
What it means:
Trouble Status
Trouble Status - Troubleshooting Steps
One Flash 3G4010 Low Battery Measure the battery under load and verify it is
charged to at least 12.5 VDC. If not, wait at least 1
hour for the battery to charge
Remove the battery and measure the voltage across
the two battery
leads; the voltage should be at least
13.5 VDC
Verify the input DC supply is rated at 13.8VDC @
120mA minimum
Ensure the 3G4010 jumper J3 is OFF
Two Flashes SIM/Radio Trouble Ensure the SIM Card is inserted correctly and firmly
Ensure the antenna cable is plugged securely
into the
radio connector
Ensure the power source co
nnected to the 3G4010 is
providing 13.8VDC @ 120mA and that the battery is
fully charged
Three
Flas
hes
Wireless Network Prob-
lem
Ensure the SIM card has been activated
The antenna cable should be plugged securely
into
the radio connector
Ensure there is good signal stren
gth (at least one
green light ON)
Verify the installation area is not experienc
ing a net-
work outage
Four Flashes Insufficient Signal
S
trength
Ensure there is good signal strength (at least one
3G4010 green light ON)
Ensure the antenna cable is plugged securely
into the
radio connector
Five Flashes Configuration Trouble Ensure the SIM card is activated