Installation Manual

Table Of Contents
Yellow Light
Status
What It Means: Wireless Communicator Status/Communication
Indicator
Blue Light ON When used as the primary communicator, the yellow light will always be
ON.
When used as a backup communicator, the yellow light will be ON when
there is a no phone line connected to the 3G4000 TIP and RING, or the line
voltage goes below 2.8VDC.
Blue Light OFF Indicates a good phone line is connected to the 3G4000. (more than 2.8
VDC detected across the 3G4000 TIP and RING terminals).
Blue Light
FLASHING
The yellow light will flash one time when the 3G4000 transmits a signal
and two times when a kissoff is received.
Red Light
Status
What it means:
Trouble Status
Trouble Status - Troubleshooting Steps
One Flash 3G4000 Low Battery Measure the battery under load and verify it is
charged to at least 12.5 VDC. If not, wait at least 1
hour for the battery to charge.
Remove the battery and measure the voltage across
the two battery leads; the voltage should be at least
13.5 VDC.
Verify the input DC supply is rated at 13.8VDC @
120mA minimum.
Ensure the 3G4000 jumper J3 is OFF.
Two Flashes SIM/Radio Trouble Ensure the SIM Card is inserted correctly and firmly.
Ensure the antenna cable is plugged securely into the
radio connector.
Ensure the power source connected to the 3G4000 is
providing 13.8VDC @ 120mA and that the battery is
fully charged.
Three
Flashes
Wireless Network Prob-
lem
Ensure the SIM card has been activated.
The antenna cable should be plugged securely into
the radio connector.
Ensure there is good signal strength (at least one
green light ON).
Verify the installation area is not experiencing a net-
work outage.
Four Flashes Insufficient Signal
Strength
Ensure there is good signal strength (at least one
3G4000 green light ON).
Ensure the antenna cable is plugged securely into the
radio connector.
Five Flashes Configuration Trouble Ensure the SIM card is activated.
Six Flashes Receiver Not Available Contact the monitoring station to verify that the
3G4000 programming is correct (port, IP address,
DNIS).
Contact your central station to verify they are not
experiencing any receiver issues.
Seven
Flashes
DC Supply Trouble Ensure the power source connected to the 3G4000 is
providing 13.8VDC @ 120mA.
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