User's Manual

Alarm Communicator Installlation Manual Limited Warranty
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LIMITED WARRANTY
Digital Security Controls (DSC) warrants the original purchaser
that for a period of twelve (12) months from the date of purchase,
the product shall be free of defects in materials and workmanship
under normal use. During the warranty period, Digital Security
Controls shall, at its option, repair or replace any defective product
upon return of the product to its factory, at no charge for labour
and materials. Any replacement and/or repaired parts are war-
ranted for the remainder of the original warranty or ninety (90)
days, whichever is longer. The original purchaser must promptly
notify Digital Security Controls in writing that there is defect in
material or workmanship, such written notice to be received in all
events prior to expiration of the warranty period. There is abso-
lutely no warranty on software and all software products are sold
as a user license under the terms of the software license agreement
included with the product. The Customer assumes all responsibil-
ity for the proper selection, installation, operation and mainte-
nance of any products purchased from DSC. Custom products are
only warranted to the extent that they do not function upon deliv-
ery. In such cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls shall not be responsible for any cus-
toms fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Dig-
ital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever
for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake
or lightning;
• damage due to causes beyond the control of Digital Security
Controls such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modifi-
cations, or foreign objects;
• damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation envi-
ronment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance; or
• damage arising out of any other abuse, mishandling or improper
application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty:
freight cost to the repair centre;
products which are not identified with DSC's product label and lot
number or serial number; or
products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection or
testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will
be credited or replaced at DSC's option. Products not covered by
this warranty, or otherwise out of warranty due to age, misuse, or
damage shall be evaluated, and a repa
ir estima
te shall be provided.
No repair work will be performed until a valid purchase order is
received from the Customer and a Return Merchandise Authorisa-
tion number (RMA) is issued by DSC's Customer Service.
Digital Security Controls’ liability for failure to repair the product
under this warranty after a reasonable number of attempts will be
limited to a replacement of the product, as the exclusive remedy
for breach of warranty. Under no circumstances shall Digital
Security Controls be liable for any special, incidental, or conse-
quential damages based upon breach of warranty, breach of con-
tract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost of sub-
stitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers,
and injury to property. The laws of some jurisdictions limit or do
not allow the disclaimer of consequential damages. If the laws of
such a jurisdiction apply to any claim by or against DSC, the limi-
tations and disclaimers contained here shall be to the greatest
extent permitted by law. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for a
particular purpose) and of all other obligations or liabilities on the
part of Digital Security Controls Digital Security Controls neither
assumes responsibility for nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning this
product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
Digital Security Controls recommends that the entire system be
completely tested on a regular basis. However, despite frequent
testing, and due to, but not limited to, criminal tampering or elec-
trical disruption, it is possible for this product to fail to perform as
expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-
warranty products which are returned to its factory according to
the following conditions. Anyone returning goods to Digital Secu-
rity Controls must first obtain an authorization number. Digital
Security Controls will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Products which Digital Security Controls determines to be repair-
able will be repaired and returned. A set fee which Digital Secu-
rity Controls has predetermined and which may be revised from
time to time, will be charged for each unit repaired.
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