User's Manual

Table Of Contents
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This trouble will be indicated when communication between the Communicator module and the control panel fails. If for some
reason the the module can not communicate with the panel - eg, loss of power to the panel - the module itself will send a ‘Panel
Absent Trouble Event’ message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is
sent by the module to the central station receiver. Its reporting codes are ET0001 for Trouble, ER0001 for Restore.
NOTE: The Panel Supervision Trouble / Restore is an internal event. It is the only in ternal event; all other events
are external.
Lockout Trouble
This trouble will signify that the SIM lock feature has been enabled and the unit has not been programmed with the correct PIN for
the SIM card. Lockout Trouble equates to SIM Lock Trouble or Network Lock Trouble.
GSM Trouble
This trouble is indicated for any one of the three following conditions: Radio or SIM Failure; GSM Network Trouble; Insufficient
Signal Strength.
Ethernet Trouble
This trouble is indicated when the Ethernet link between the transmitter and the local hub or router is absent.
Receiver Not Available
This trouble is triggered if the unit is not able to successfully initialize with any of the programmed receivers.
Receiver Supervision Trouble
This trouble is indicated when receiver supervision is enabled and communication between the communicator module and the
receiver fails.
FTC Trouble
This trouble is indicated when the unit fails to communicate module events to the central station.
Connect 24 Configuration SMS Failure
This trouble is indicated when the unit fails to receive programming from Connect24.
Remote Programming
This indication is displayed during a remote firmware upgrade or during remote console programming.
Remote Firmware Update Pending
This indication is displayed when the UL Firmware Update feature is enabled and the TFTP settings have been loaded into the
unit. It is indicated by twelve flashes of the Trouble Status LED.
When this indication is present, local user intervention is required to complete the firmware update process. The user must place
the hardware default jumper on the unit, then reset the unit to complete the firmware upgrade process.