User's Manual
14
Section 7: Troubleshooting
1. When I enter the 2-digit zone number when adding a wireless device, the
keypad gives me a long beep.
You cannot enter ESNs unless a RF5108-433 wireless receiver is connected to the
Keybus. See section 2 for instructions on setting up and wiring the RF5108-433 module.
2. I have entered the ESN for the device but when I violate the device, the
zone does not show open on the keypad.
Check the following:
• Ensure the ESN has been entered correctly
• Ensure that the zone is enabled for the partition (if partition programming is used).
• Ensure that the wireless zone is not assigned to a zone used by PC5108 modules, an
on-board zone, or a keypad zone.
• Ensure that the zone is programmed for something other than “Null Operation”, and that
the wireless zone attribute is turned on.
3. When I try a module placement test I get no result or “Bad” results.
Check the following (see sections 5.1 and 5.2 for more information on testing devices):
• Verify that you are testing the correct zone
• Verify that the correct ESN was entered when the device was enrolled
• Verify that the device is in range of the RF5108-433. Try testing the device in the same
room as the receiver.
• Confirm that the RF5108-433 is properly connected to the Keybus (see section 2 for
RF5108-433 set up and wiring instructions).
• Check that you are testing the zone correctly (see sections 5.1 and 5.2 for testing
instructions)
• Check that the batteries are working and installed correctly.
• Look for large metal objects that may be preventing the signal from reaching the
RF5108-433.
The device must be located where consistent “Good” results are obtained. If several
devices show “Bad” results, move the receiver. See section 2.2 for tips on choosing a
mounting location for the RF5108-433.
4. The LED on the motion detector does not turn on when I walk in front of
the unit.
The LED is for walk test purposes only. See your WLS904-433/WLS904P-433
Instruction
Sheet
for walk test instructions.
ADDITIONAL NOTES