Installation manual

XR6/XR3 Installation Manual Pre-installation / Installation assistance
Issue 3.0 2009-07-15 Page 13-1
Section 13: Pre-installation / Installation
assistance
Nautel provides a number of support options to help you during pre-installation planning and
preparation:
• Pre-installation consulting
• Installation and commissioning service
• Online documentation - see page 13-3
• On-site support - see page 13-3
• Training - see page 13-3
• Standard warranty - see page 13-4
• Extended warranties - see page 13-7
Pre-installation consulting
Nautel field support specialists are available to answer questions and work with you to ensure that your
site will be ready for the installation of your XR6/XR3 transmitter. For support, contact Nautel Cus-
tomer Service and request assistance (“On-site support” on page 13-3).
Installation and commissioning service
Nautel offers an installation and commissioning service to customers who want assistance with
configuring and commissioning a new Nautel transmitter. After the customer completes the
transmitter assembly and installation, Nautel technical personnel will spend up to three days on-site
to help make the ac power, RF and remote connections, and to assist with the configuration and
testing of Nautel equipment.
The customer is responsible for ensuring that the following stages of installation have been
completed, prior to the arrival of Nautel personnel: