Installation guide

INTRUSION • FIRE • ACCESS • NETWORKS
2500 North Partnership Boulevard
800-641-4282
www.dmp.com
Made in the USA
Springfield, Missouri 65803-8877
LT-0229 (8/02) © 2002 Digital Monitoring Products, Inc.
24.1 Troubleshooting
This section of the Installation Guide provides troubleshooting information for use when installing or servicing an XR6/
XR10 system.
Problem Possible Cause Solution
Security Command keypads
display " SERVICE REQUIRED"
J16 reset jumper is installed.
Open or short on the green data
wire to the keypad.
Bad keypad or zone expander.
Remove the J16 reset jumper.
Check for broken or shorted wires
between the keypad and panel.
Replace with a new or repaired
keypad or zone expander.
Open or short condition on the
yellow data wire.
Bad keypad or zone expander.
Check for broken or shorted
wires.
Replace with a new or repaired
keypad or zone expander.
Keypad beeps when keys are
pressed but won't allow the user
to arm or enter the User Menu.
Keypad display is not functional.
When a key is pressed, only a
short beep is emitted.
Set each keypad to a different
address to match the Device
Setup programming.
Two or more keypads are assigned
to the same address.