XR20 User’s Guide
Silencing an Alarm When the alarm bell or siren is sounding, enter your user code or present your card to a keypad or reader during the Status List display. All/Perimeter or Home/Sleep/Away System CANCEL VERIFY displays. • If a burglar alarm is valid, press VERIFY to send a verification message to the Central Station. • If a valid alarm has not occurred, press CANCEL to cancel the alarm and send an Abort or Cancel message to the Central Station.
Security Command™ User’s Guide for XR20 Command Processor™ Panels Table of Contents Section Page Section Page Silencing an Alarm.......................... Inside Front Cover Keypad Shortcut Keys..................................................... 18 Introduction...............................................................1 About Your Security System.............................................. 1 Emergency Evacuation Plans............................................. 2 DMP Keypads.................
Section Page System Setup...........................................................31 System Setup Record..................................................... 31 Protection Areas............................................................. 31 Outputs......................................................................... 31 Key Fob Button Programming . ....................................... 32 User Codes....................................................................
Introduction About Your Security System Your system is designed with your safety and comfort in mind. It uses the latest in computer technology to create the most advanced, user friendly, security, fire, and access control system available. The system combines ease of use with a simple to understand keypad display to offer the full range of features requested by today’s security system owners.
Emergency Evacuation Plans Overview The National Fire Protection Association recommends that you establish an emergency evacuation plan to safeguard lives in the event of a fire or other emergency. Practice your escape plans Devising an escape plan is only the beginning. For the plan to be effective everyone should practice escape routes from each room. First Floor Draw a floor plan of your home or business On a clean sheet of paper, draw the walls, windows, doors, and stairs.
DMP Keypads 32-Character Display Your system may have one or more easy to use LCD keypads that allow you to properly operate the system. • Security Command™ Keypads • Thinline™ or Aqualite™ Keypads • Clear Touch™ Keypads Power LED Armed LED POWER LED This LED indicates the panel Power status. It is recommended you contact the service department when the Power LED is off or blinks.
Clear Touch™ Keypads AC Power/Armed LED 32-Character Display with Four Touch Select Areas Data Entry Digit Keys FRI 2 : 51 AM Logo Icon Three Panic Icons Back Arrow Key COMMAND Key Clear Touch™ Keypad Clear Touch™ Select Areas — There are four Select Areas in the display. These Select Areas are one of the features that make your system so easy to operate. They allow you to make selections by touching the area to choose the item in the display.
Panic Functions Your keypad may be set up to send a Panic, Emergency, or Fire report to the central station. This function is optional. If this option is programmed for your keypad, icons display below the top row Select keys/areas. Clear Touch™ Keypads Touch the icon for 2 seconds until a beep is heard. Touch Select Areas Security Command™, Thinline™, Aqualite™ Keypads Press and hold the two Select keys adjacent to the desired icon for 2 seconds, until a beep from the keypad is heard.
Keypad User Options The User Options allow you to make adjustments to your keypad to best fit your environment and needs. On Security Command™, Thinline™, or Aqualite™ keypads to access the User Options portion of the keypad, press and hold the Back Arrow and COMMAND keys for two seconds. The keypad display changes to SET BRIGHTNESS. Press the COMMAND key to display the next option or the Back Arrow key to exit.
Burglary alert: A siren tone from LCD keypads only that continues until the alarm is silenced. This is in addition to the bell output from the alarm panel. Key press tone: A short beep as you press a key on the keypad. Prewarn tone: A continuous pulsed tone that sounds when you open an entry delay door on a system that is armed (turned on) reminding you to disarm the burglary protection.
Special Wireless Displays Your system may use wireless transmitters to send alarm and trouble information from the protection devices to the panel. Wireless systems have a few unique keypad displays. BACK DOOR -LOBAT - (Low Battery) The battery in a wireless transmitter is low. (BACK DOOR is used as an example only.) BACK DOOR -MISNG - (Missing) The panel is not receiving the wireless transmitter periodic test report.
TRBL (TROUBLE) There is a problem with a protection device or system component. This display is accompanied by a description of the problem. SYSTEM TROUBLE or SERVICE REQUIRED There is an electronic failure in your system. Contact the service department as soon as possible. TEST IN PROGRESS The system is currently being tested by an installation or service technician.
Areas An area is made up of burglary zones that can be armed or disarmed together. The Perimeter area, for example, consists of all the doors and windows on the outside of the building. When you arm the Perimeter, these zones sound an alarm if tripped. The keypad displays HOME MODE ON When The perimeter areas is armed in a Home/Away system. PERIMETER ON The perimeter is armed in an All/ Perimeter system.
Arming and Disarming How Your System Operates Arming Functions Your system has been programmed to operate in one of three modes: Area, All/Perimeter or Home/Sleep/Away. • Area — Your burglary protection is divided into up to four areas. Each area can have a custom name, be turned on or off independently of other areas, and limit access to only those users with proper authority. • All/Perimeter — Your burglary protection is divided into two areas: Interior and Perimeter.
Exit Delay: The keypad then displays the exit delay time as it counts down. Your system may be pre-programmed at installation to beep the exit delay tone at eight-second intervals until the last 10 seconds when the keypad beeps at three‑second intervals. After exiting the building, if you re-enter during the countdown the exit countdown restarts, allowing additional time to then disarm or again exit the building during the countdown. This restart can occur only one time.
7d. Select STOP to stop the system from arming. Correct Arming the System the zone problem(s) and return to step 1. 1. Press the COMMAND key until ARM DISARM displays. 8. The display reads SYSTEM ON if at least one area in the 2. Select ARM to turn on all protection. system is armed, and ALL SYSTEM ON if all areas in the 3. Enter your user code if required. The display reads system are armed. ALL? NO YES. 9. The keypad then displays the exit time in seconds and 4. Select NO to arm only selected areas.
Alarm Display: After disarming, the keypad displays any zones that went into alarm or any communication problems that occurred during the armed period. All burglary zones are then disarmed and any bypassed zones are automatically reset. Disarmed Message: The keypad displays ALL SYSTEM OFF after the system disarms. Central Station Report: Your system may be pre-programmed at installation to send a report of the disarming to the central station. Disarming an Area System 1.
Instant Arming Instant: During the exit delay time, you can cancel the exit and entry delays and cause all zones to be instant zones. Press the far right select key under INSTNT while the exit delay displays. This immediately arms the exit zones. However, no entry delay is provided and an alarm immediately occurs should an entry door be opened. All/Perimeter Shortcut Key Arming Arm Perimeter — Press 6 for 2 seconds. 8.
Disarmed Message: The keypad displays ALL SYSTEM OFF after the system disarms. Central Station Report: Your system may be pre-programmed at installation to send a report of the system disarming to the central station. Disarming an All/Perimeter System 1. During the entry delay time, the keypad displays ENTER CODE:. Enter your user code. 2. The keypad displays any zones that went into alarm and any communication problems that occurred during the armed period. 3.
Arming a Home/Away System 1. Enter your user code. The keypad displays HOME HOME SLEEP AWAY (you may have three areas). AWAY or Select HOME to arm the Perimeter only. Select SLEEP to arm the Perimeter and Interior. Select AWAY to arm the Perimeter, Interior, and Bedroom. The keypad displays zones that have been bypassed prior to arming and zones that are in a faulted condition. No action is required by you. 6. At this point you can force arm or bypass any faulted zones.
Easy Exit™ Shortcut Key Home/Sleep/Away Systems — While the system is armed, press 8 for 2 seconds to restart the exit delay time allowing you to exit the premises without disarming the system. After the exit delay time expires, the system rearms automatically. This feature allows you to retrieve the paper, let your pet out, or leave for work without having to disarm and then rearm the system. You can also press the Easy Exit, shortcut key 8 again for 2 seconds, to cancel the exit delay countdown.
Arming Function System Operation: Home/Sleep/Away, or All/Perimeter. You can use the Arming shortcut keys, 1, 3, 6, and 7 when the system is disarmed. You may be prompted to enter your user code. If any zones are faulted, select force arm or bypass. Refer to the Arming Section for detailed arming operation. Home/Sleep/Away Arming Arm Home — Press 3 for 2 seconds to arm the perimeter. Arm Sleep — Press 7 for 2 seconds to arm the perimeter and interior areas and leave the bedroom area off.
User Menu ZONE MONITOR Allows you to add or remove a zone from the monitor mode. SYSTEM TEST Tests the system siren, communication to the central station, and backup battery. USER CODES Allows you to add, delete, or change user codes and authority levels. SCHEDULES Allows you to add, remove, or change system schedules. DATE AND TIME Allows you change the Day, Date, or Time that is currently in the system.
User Check-in Zone Activity Check Function: This feature allows you to monitor the arrival of children from school or employees to work by having a special Check-in Report sent to your alpha or numeric pager if programmed. Function: Your security system may be pre-programmed at installation for the Zone Activity Check feature allowing you to monitor a person for non-activity. Appendix D describes the Pager Direct™ option.
Sensor Reset Outputs On Off Function: Resets smoke or glassbreak detectors. Also clears Fire and Supervisory zone alarms and trouble keypad displays. Sensor Reset also clears low battery displays if your system is using wireless sensors. Function: Allows you to turn the system outputs on and off. User Code Level: Master or Standard. User Code Level: Master or Standard. Once smoke or glassbreak detectors trip, they must be reset before they can detect any additional alarm conditions.
Bypass Zones Zone Monitor Function: Allows you to bypass a zone prior to arming the system. Function: Allows the system to monitor selected disarmed zones (doors, windows, or motion detectors). When a monitored zone trips, the keypad sounds a tone and displays the zone name. This is an ideal feature for monitoring door zones to tell when someone comes in or goes out and for system testing. User Code Level: Master or Standard. User Code Level: Master or Standard.
Using the Zone Monitor Function System Test 1. Access the User Menu. User Code Level: Master or Standard. 2. Press the COMMAND key until ZONE MONITOR? displays. Function: System Test is used to test the battery, alarm bell or siren, and central station communication. The System Test function begins automatically as soon as you select it. 3. Press any Select key. The keypad displays PERIM ALL NBR. 4. Select PERIM to place all disarmed perimeter zones into Zone Monitor. 4a.
User Codes User Code Level: Master only. Function: Allows you to add or delete a user from the system or change their user code or authority level. User code characteristics: There are three characteristics associated with each user code that define its capabilities within the system.
Adding User codes User Code Level: Master only. 1. Access the User Menu. 2. Press the COMMAND key until USER CODES? displays. 3. Press any Select key. The keypad displays ADD DEL CHG. 4. Select ADD to add a new user code. 5. At the USER NUMBER: — prompt, enter a user number and press COMMAND. 7b. AREAS: (Displays in Area systems only). Enter the area numbers where this user is to have access. For example: if you want this user to only have access to areas 1 and 2, enter the numbers 1 and 2.
Changing User codes User Code Level: Master only. Deleting User codes User Code Level: Master only. 1. Access the User Menu. 1. Access the User Menu. 2. Press the COMMAND key until USER CODES? displays. 2. Press the COMMAND key until USER CODES? displays. 3. Press any Select key. The keypad displays ADD DEL CHG. 3. Press any Select key. The keypad displays ADD DEL CHG. 4. Select CHG to change a user code. 4. Select DEL to delete a user code from the system. 5.
Schedules Permanent Schedules Function: The Schedules function allows you to program the times at which you normally turn your burglary protection on and off each day of the week. This information can then be used by the system to automatically arm or disarm the burglary protection. Use the following steps to set an arming or disarming schedule: User Code Level: Master only. User Code Level: Master only. Your system may be pre-programmed at installation to allow automatic arming and disarming.
Extending Schedules Date and Time Function: This option allows users to extend today's programmed closing time schedule. Function: Allows you to change the current date and time displayed on the keypad and used by the system for Display Events. Extending a Closing Schedule 1. Access the User Menu. Setting the Date and Time 1. Access the User Menu. User Code Level: Master or Standard. 2. 3. User Code Level: Master only. Press the COMMAND key until SCHEDULES? displays. Press any Select key.
Display Events Request Service? Function: Allows you to view up to 100 past events that occurred on your system from any keypad. Any event older than 45 days automatically clears from the system memory. Once the full 100 events are reached, any new event received clears the oldest event from the list. Function: Allows you to send a Request for Service message to the central station when there is a problem on your system. User Code Level: Master or Standard.
System Setup System Setup Record Protection Areas This System Setup section is provided to allow you to track the current status of programmable options on your Security Command™ system. If you make changes to the system, you should update the information contained on these pages. Your system may be divided into four separate areas, each area can have a name or description that displays at the keypad. This can help you easily track events when they occur elsewhere in your system.
Key Fob Button Programming User Codes Enter the user name assigned to each key fob and the button action programmed for each button in the table below. Refer to the Introduction and Appendix B for more information. Your system provides 32 user codes you can program for individual users. As you add new users or change current user codes, you can keep track of their name, user number, and other information here in this section. Use a pencil to allow for changes in the table on the next page.
User # System Setup User Name Level Temp Code Areas Arm Only M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N M S Y N 1 2 3 4 Y N XR20 User’s
Appendix A Zone Activity Check Event Display About the Display Events Section While in the Display Events function, use the COMMAND and Back Arrow keys to move forward or backward through the list of events. To view more information about each display, press the Select key as directed in the explanations below. Note: This section shows the User’s Guide Display Events items for both 16-character (single line) and 32-character keypad displays. Using the Display Events Function 1. Access the User Menu.
Zone Event Displays Arming and Disarming Event Displays This section displays alarms, troubles, and other events that could occur on your protection zones. This displays any system areas arming or disarming. 32-Character Display ALR 10:23P 10/17 Basement door Description An alarm occurred on October 17 at 10:23 PM. Press any Select key to see the zone number and zone type. Zone Type - There are seven possible zone types you may see here.
User Code Change Event Displays Wireless Jamming Event Displays This displays any user code additions, deletions, or changes. This displays wireless interference events that have occurred. 32-Character Display Keypad Display Add 11:41A 10/17 US:19 by uS:12 Description At 11:41 AM user 12 added user 19. User Code Event Types - There are three event types you may see here: ADD - User added DEL - User deleted CHG - User code or authority level was changed.
Appendix B DMP Wireless Description If your system uses DMP Wireless devices and includes key fob(s), refer to the following information. The DMP Wireless section includes a brief discussion of key fob(s) and a drawing identifying the key fob buttons. Refer to the System Setup section of this guide to check the button programming list for key fob(s) connected to your system. For best operation, allow the LED to turn on and then turn off before pressing another button.
Appendix C Easy Entry™ User’s Guide This section of the user’s guide provides information on using the Security Command™ system Easy Entry™ access control capability. If your system is not currently using any access control devices, disregard this section. The keypad displays for All/Perimeter or Home/Away operation are dependent on how your keypad was programmed by your alarm dealer. Easy Entry™ is built into every Security Command™ system and can be accessed using Easy Entry™ keypads.
PERIM ARMING AND DISARMING AN ALL/PERIMETER SYSTEM Press COMMAND. The keypad displays PERIM ALL (when arming) or DISARM?. Press the Select key under the desired option. The keypad displays ENTER CODE: -. or DISARM? ALL Present your card to the reader. Once the system validates the card, if you choose PERIM, only the perimeter arms. If you choose ALL, both areas arm. If programmed on a 32-character keypad, ALL is automatically chosen for you after a short delay. All armed areas disarm automatically.
Appendix D FA113 User’s Guide These instructions guide you through the XR20 Command Processor™ system operation using the FA113 Wireless Keychain Remote. The FA113 uses the audible output capability of the Security Command™ keypad to sound confirmation tones. It is recommended that you use the FA113 within hearing distance of these keypads. Arming a Home/Away or All/Perimeter System 1. Press the ON button once to arm the Perimeter burglary protection.
Typical Arming/Disarming Display Description 2. You now have eight seconds to enter a valid Master user code. If the panel accepts the user code, you hear one or more beeps indicating the system current armed status. 20002 ARMED 0016 01 EAST WAREHOUSE Account Event User # Area # Area Name Events - ARMED or DISARMED The following table identifies the beeps and what they represent.
Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem. Displays not discussed here indicate your service representative should be called. Message Tone at Keypad Invalid Code No The user code you entered is not recognized by the system. Check the user code and try again.
Symbols B A C 2-Button Panic Keys 5 24-Hour Zone 9 7/0 Panic Function 5 Alarm Cancel 16, 18 ALARM display 8 Alarm Silence Inside Front Cover, 16, 18 Alarm Verify 16, 18 All/Perimeter System 14 Alarm Silence Inside Front Cover Arming 14 Disarming 16 Shortcut Keys 15, 19 Ambush Code 27 Aqualite™ Keypad 3 7/0 Panic Function 5 LEDs 3 Panic Keys 5 Area System Alarm Silence Inside Front Cover Arming 12 Disarming 13 Schedules 28 Armed LED 3 Arming 11 All/Perimeter 14, 38, 39 Area 12 Home/Away 17, 39 Instant 14
K Keypad 2-Button Panic Keys 5 7/0 Panic Function 5 ALARM 8 Aqualite™ 3 Backlighting 6 Back Arrow (<—) Key 4 Clear Touch™ 3, 4 COMMAND (CMD) key 4 Data Entry Keys 4 Displays 42 LEDs 3, 4 Security Command™ 3 Select Areas 4 Select Keys 3 Shortcut Keys 18 SYSTEM TROUBLE 9 Thinline™ 3 Tones 6 Types 3 User Menu 1 User Options 6 Volume 6 Wireless Displays 8 Keypad User Options 6 Key Fob 7, 32, 37 Arming and Disarming 12 Button Layout 7 Button Programming 32 LED Operation 37 Status Table 37 User Record 32 L LED
Quick Reference Wallet Cards PhoneAccess™ Quick Commands Press # then # then # then # then For this action Arm all Arm Perimeter Arm Perimeter/Interior Disarm all areas Area Names You will hear 3 short beeps 1 short beep 2 short beeps 1 long beep 1 short beep = on 1 long beep = off 4 short beeps = restricted Note: Zones in a faulted condition are force armed #, 5, 4, 0, n* Toggles the output when the * Use outputs 1, 2, 3, or 4 in place of n. Enter output descriptions below. area arms. 1 2 3 0 1.
1. Call the panel phone number. The panel answers and sounds one short tone. 2. Enter your code within eight seconds. One beep means the code is good. Four short beeps means enter it again. You have three tries. 3. You have 30 seconds to enter the first command (see other side) and 30 seconds for each additional command.
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