User manual

Kontron Compact Computers AG SMX945 Detailed Manual V1.1

1.5. Recycling Information

All components within this product fulfill the requirements of the RoHS (Restriction of Hazardous Substances

Directive). The product is soldered with a lead free process.

1.6. Technical Support

1. Contact your local Kontron Technical Support, in your country.

2. Use the Internet Support Request form at http://support.kcc-ag.ch/  embedded products  New

Support Request

Support requests are only accepted with detailed information about the product (i.e., BIOS-, Board-

version)!

1.7. Limited Two Year Warranty

Kontron Compact Computers (KCC) guarantees the hardware and software products it manufactures and

produces to be free from defects in materials and workmanship for two years following the date of shipment

from Kontron Compact Computers, Switzerland. This warranty is limited to the original purchaser of the

product and is not transferable.

During the two year warranty period, Kontron Compact Computers will repair or replace, at its discretion, any

defective product or part at no additional charge, provided that the product is returned, shipping prepaid, to

KCC. All replaced parts and products become property of KCC.

Before returning any product for repair, direct customers of Kontron Compact Computers AG

Switzerland are required to register a RMA (Return Material Authorization) number in the

Support Center at

http://support.kcc-ag.ch/

All other customers must contact their local distributors for returning defective materials.

This limited warranty does not extend to any product which has been damaged as a result of accident,

misuse, abuse (such as use of incorrect input voltages, wrong cabling, wrong polarity, improper or

insufficient ventilation, failure to follow the operating instructions that are provided by Kontron Compact

Computers or other contingencies beyond the control of KCC), wrong connection, wrong information or as a

result of service or modification by anyone other than Kontron Compact Computers. Nor if the user has

insufficient knowledge of these technologies or has not consulted the product manuals or the technical

support of KCC and therefore the product has been damaged.

Empty batteries (external and onboard), as well as all other battery failures, are not covered by this

manufacturer’s limited warranty.

Except, as directly set forth above, no other warranties are expressed or implied, including, but not limited to,

any implied warranty of merchantability and fitness for a particular purpose, and Kontron Compact

Computers expressly disclaims all warranties not stated herein. Under no circumstances will KCC be liable to

the purchaser or any user for any damage, including any incidental or consequential damage, expenses, lost

profits, lost savings, or other damages arising out of the use or inability to use the product.