Instruction manual

Instruction Manual Page 28
EDIsecure
®
XID 8300 Ethernet Status Monitor
13 Troubleshooting
13.1 Error Code List and Actions to take
Connection may not be recognized if the power of the printer is turned on while the status monitor is
operating. When this occurs, switch off the printer’s power and switch on again, followed by restarting the
status monitor.
For actions requiring servicing calls, turn off the power of the printer and consult our authorized dealer.
Error Code
Displayed Message
Actions
No Printer is found. Please confirm
the printer is connected correctly, or it
is powered.
 Check to ensure that the connection
between the host computer and the
printer is properly established.
 Check to ensure that the power of the
printer is turned on.
0102D000
There is no card. Please supply
cards.
Replenish cards into the card tray.
0102D100
Printer door is opened. Please close
the door and initialize the printer by
pressing RESET and ENTER button.
Close the printer door followed by pressing
the RESET and ENTER buttons in sequence
to initialize the printer.
0102D600
Ink Ribbon Cassette or Retransfer
Film Cassette is not set.
Install the ink ribbon cassette or retransfer
film cassette. After installing, close the
printer door, followed by pressing the
RESET and ENTER buttons in sequence to
initialize the printer.
0102D700
Cleaning Unit is not set.
Install the cleaning unit. After installing,
close the card tray, followed by pressing the
RESET and ENTER buttons in sequence to
initialize the printer.
01039000
Feed Jam happens. Please unset the
card tray and remove the card after
turning off the printer power.
Turn off the power, and refer to “Removing
card jams (Hopper jam)” in the “XID 8300
Instruction Manual” (separate booklet) on
procedures to remove the jammed card.
01039100
Card Jam happens in the printer.
Please open the printer door and
remove the card after turning off the
printer power.
Turn off the power, and refer to “Removing
card jams (Turnover section)” in the “XID
8300 Instruction Manual” (separate booklet)
on procedures to remove the jammed card.
01039200
Card Jam happens in the printer.
Please open the printer door and
remove the card after turning off the
printer power.
Press the RESET and ENTER buttons in
sequence to initialize the printer. If the card
is not ejected, turn off the power and remove
the card.
01039300
Card Jam happens in the printer.
Please open the printer door and
remove the card after turning off the
printer power.
Turn off the power, and refer to “Removing
card jams (Retransfer section)” in the “XID
8300 Instruction Manual” (separate booklet)
on procedures to remove the jammed card.
01039400
Card Jam happens in the printer.
Please open the printer door and
remove the card around the card
outlet after turning off the printer
power.
Turn off the power, open the printer door
and remove the card at the card outlet.
0103A000
Retransfer Film is broken.
Refer to “Mending broken ink ribbon and
retransfer film” in the “XID 8300 Instruction
Manual” (separate booklet) on procedures to