XID 8300 Ethernet Status Monitor Instruction Manual Rev. 1.
® EDIsecure XID 8300 Ethernet Status Monitor ® Welcome to the EDIsecure XID 8300 Ethernet Status Monitor. This manual will help to use and understand this Software. Please note that this software runs on the following systems: ® Microsoft Windows Vista ™ 32 bit ® Microsoft Windows XP 32 bit (Service Pack 2) ® Microsoft Windows 2000 Professional 32 bit (Service Pack 4) This manual and the software described in it are copyrighted © 2009 Digital Identification Solutions Group. All rights reserved.
® EDIsecure XID 8300 Ethernet Status Monitor Table of Contents 1 Before Using this Software ............................................................................................................................... 4 1.1 What is the status monitor? ....................................................................................................................... 4 1.1.1 Operating Environment ..........................................................................................................
® EDIsecure XID 8300 Ethernet Status Monitor 1 Before Using this Software 1.1 What is the status monitor? The status monitor is software for displaying the printer status as well as specifying various printer settings. Caution: Use the status monitor only when the power of the printer is turned on. 1.1.1 Operating Environment The status monitor runs on the following systems.
® EDIsecure XID 8300 Ethernet Status Monitor TM Caution: On Windows Vista ; even if a user logged on with the administrator account, the status monitor may be run by a user without administrator authority. Caution: The following Windows dialog may appear when you first start up the status monitor TM ® using Windows Vista and Windows XP (Service Pack 2). This dialog will not appear again if you set to “Unblock”. The status monitor incorrectly runs if you set to “Keep Blocking”.
® EDIsecure XID 8300 Ethernet Status Monitor 1.2 Screen Configuration Close button: Closes the status monitor. Screen selection tabs: Use these to switch to the following screens. Printer Status: Displays the printer’s status. Printer Setting: Displays and enables specification of the printer’s print settings. Retransfer: Displays and enables setting of the conditions during retransfer of the card. Bend Remedy: Displays and enables setting of the conditions during bend remedy of the card.
® EDIsecure XID 8300 Ethernet Status Monitor 2 Monitoring Printer Status 2.1 [Printer Status] Tab Sheet The “Printer Status” screen displays the printer’s status. Content of the screen is automatically updated at regular intervals. 2.2 Displaying Printer Status Printer Status: Displays the printer’s status. There are three modes, which are represented by different icons. Ready status. The printer is ready to start printing. Printer is active.
® EDIsecure XID 8300 Ethernet Status Monitor Error has occurred. An error code and details of the failure are displayed. “0102D100” on the left example is the error code. For details, refer to “Error Code List and Actions to Take” (page 25 onwards of this manual). Printer icon: Under normal conditions, the icon at the bottom left appears. When 1000 cards have been printed since the last cleaning of the card feed rollers, the icon at the bottom right appears.
® EDIsecure XID 8300 Ethernet Status Monitor 2.3 List of Status Messages No. Displayed Message 1 No printer is found 2 Ready 3 Initializing 4 Offline Mode 5 Preheating 6 7 8 9 10 11 12 13 Card Loading Card Transporting MG Encoding Retransfer Contact IC Encoding No-Contact IC Encoding Printing Power Saving Description The power of the printer is not turned on, or the host computer is not properly connected to the printer. The printer is in the ready mode.
® EDIsecure XID 8300 Ethernet Status Monitor Film: Displays the type of retransfer film mounted. Print Counter: Displays the number of cards that have been issued. Press the “Clear” button to reset the print counter to 0. 2.5 Selecting a Printer Printer Selection: You can switch to the relevant printer when multiple printers are connected to a single host computer. Pressing the “Update” button searches for a connected printer and updates the printer in the list box.
® EDIsecure XID 8300 Ethernet Status Monitor 3 Changing Printer Settings 3.1 [Printer Setting] Tab Sheet The “Printer Setting” screen enables you to specify the print settings of the printer. 3.2 Operation Update button: Enables the printer settings specified using the slide bars, radio buttons and list box. Refresh button: Displays the printer settings on the screen. 3.3 Setting Procedures Make sure that you take down the set values before making any changes.
® EDIsecure XID 8300 Ethernet Status Monitor MG Unit Number of Retry: For specifying the maximum number of retries when writing/reading of the magnetic stripe fails. The default value is 1. ISO Mode: For specifying the coercivity with respect to the ISO magnetic stripe. The default setting is “Hi-Co”. Encoder Unit Resin K Ink Print Mode: For setting the print quality using the Resin K ink. Selecting “Fine” enhances the printing quality, but slows down the printing speed.
® EDIsecure XID 8300 Ethernet Status Monitor 4 Changing Retransfer Conditions 4.1 [Retransfer] Tab Sheet The “Retransfer” screen enables you to set the retransfer conditions on the card. 4.2 Operation Update button: Applies the selected value to the printer. Refresh button: Displays the printer settings on the screen. Card Type: The appropriate value varies according to the type of card used. You can change the card type on the “Media Setting” screen. (Refer to Page 16 of this manual.) 4.
® EDIsecure XID 8300 Ethernet Status Monitor Setting a value toward the top right end increases the transfer force; however heat deformation of the card will also be greater. The colors below serve as a rough indicator for selection. Color Green Light Blue Yellow Blue Red Description Standard value. Optimal value for the selected card. Select this under normal circumstances. Appropriate range. Recommended range when selecting a value other than the standard value. Card bends increases.
® EDIsecure XID 8300 Ethernet Status Monitor 5 Changing Bend Remedy Conditions 5.1 [Bend Remedy] Tab Sheet The “Bend Remedy” screen enables you to set the conditions for the card’s bend remedy. 5.2 Operation Update button: Applies the selected value to the printer. Refresh button: Displays the printer settings on the screen. Card Type: The appropriate value varies according to the type of card used. You can change the card type on the “Media Setting” screen. (Refer to Page 16 of this manual.
® EDIsecure XID 8300 Ethernet Status Monitor Setting a value toward the top right end increases the bend remedy force, however impact of heat on the card will also be greater. Parts for which the bend remedy force is similar is indicated using the same color in the setting area. To disable bend remedy, select the “Disable” radio button. The default setting is “Disable”. Caution 1. The setting areas serve only as a rough indicator.
® EDIsecure XID 8300 Ethernet Status Monitor 6.2 Display and Change of Settings Ink Status Name: Displays the name of the mounted ink ribbon. A message indicating the cause appears when the ink ribbon cannot be recognized. (Refer to Page 18 of this manual.) Number of Ink Sets: Displays the specification of the number of screens which is mounted ink ribbon. This is not an indication of the current ink level. Ink Lot Number: Displays the lot number of the mounted the ink ribbon.
® EDIsecure XID 8300 Ethernet Status Monitor 6.3 Message displayed and actions to take when ink ribbon is not recognized When the ink ribbon cannot be recognized, the cause for this problem is indicated in the “Name” field under “Ink Status”. Message (252:Invalid TAG Data) (253:Defective TAG) (254:No TAG) (255:Defective R/W) Instruction Manual Cause and Action to Take During Ink Recognition Error The TAG record data adhered to the ink ribbon is incorrect. Replace the ink ribbon and try again.
® EDIsecure XID 8300 Ethernet Status Monitor 7 Checking Printer Configuration 7.1 [Property] Tab Sheet The “Property” screen enables you to verify the device configuration as well as the printer’s firmware version. Version: Displays the firmware version of the printer as well as peripheral devices. When optional devices, such as the MG unit, external IC unit, and laminator, are not connected, this is indicated as “????”. Optional Unit Configuration: Displays the configuration of optional devices.
® EDIsecure XID 8300 Ethernet Status Monitor 8 Checking Laminator Configuration 8.1 [Laminator] Tab Sheet The “Laminator” screen enables you to verify the device configuration.
® EDIsecure XID 8300 Ethernet Status Monitor 9 Selecting a printer 9.1 [Printer Select] Tab sheet The “Printer Select” screen enables you to select a printer and specify network settings. Current Printer: You can switch to the relevant printer when multiple printers are connected to a single host computer. Pressing the “Scan Printer” button searches for a connected printer and updates the printer in the list box.
® EDIsecure XID 8300 Ethernet Status Monitor 9.2 Network Settings Caution 1. Determine the “Network Setting” items according to the instructions of the network administrator for the location where the printer unit is installed. 2. Other network devices may be affected if the “Network Setting” is incorrect. 3. When only USB connection is used, there is no need to specify the “Network Setting”. 4.
® EDIsecure XID 8300 Ethernet Status Monitor Note 1. The “Details” button is enabled when “IP Sec Enable” is selected. 2. You cannot make a selection by pressing the “Pre-shared Key” or “Printer Certificate” button. Refer to the table below on whether encrypted communication using IP Sec is allowed.
® EDIsecure XID 8300 Ethernet Status Monitor Enter the password for the printer certificate file. After setting of the necessary files is complete, click on the “Close” button on the “IP Sec Setting” screen to close the screen. Doing so ends the IP Sec setting for the printer. Press the “Sync Time” button to send the current time of the PC to the printer. Setting can be performed via a USB or network connection. Update button: Applies the selected value to the printer.
® EDIsecure XID 8300 Ethernet Status Monitor 10 Increased Security Features 10.
® EDIsecure XID 8300 Ethernet Status Monitor 11 Test Print 11.1 [Others] Tab Sheet The “Others” screen enables you to perform test print for the printer. Test print uses the printer’s selfdiagnosis function without making use of the printer driver. You can use it to verify whether the printer is functioning correctly. For printers connected via the network, the items on this screen are not displayed.
® EDIsecure XID 8300 Ethernet Status Monitor 12 Other Features 12.1 [Others] Tab Sheet The “Others” screen also contains features that require technical knowledge as well as those for use by technical personnel. The following is a brief outline. For printers connected via the network, the items on this screen are not displayed. Firmware Download: Updates the printer’s firmware. Select the relevant file and click the “Start” button. Special operations are required to update the printer’s firmware.
® EDIsecure XID 8300 Ethernet Status Monitor 13 Troubleshooting 13.1 Error Code List and Actions to take Connection may not be recognized if the power of the printer is turned on while the status monitor is operating. When this occurs, switch off the printer’s power and switch on again, followed by restarting the status monitor. For actions requiring servicing calls, turn off the power of the printer and consult our authorized dealer.
® EDIsecure XID 8300 Ethernet Status Monitor Error Code Displayed Message 0103A100 Mark on Retransfer Film could not be detected. Please set Retransfer Film correctly. 0103B000 Ink Ribbon is broken. 0103B100 Ink Ribbon cannot be controlled. Please set Ink Ribbon correctly. 0103BB00 Card Jam happens in External IC unit. Please remove the card in External IC unit. 01044400 0104D800 0104FA00 0104A900 Hardware failure happens in the printer unit.
® EDIsecure XID 8300 Ethernet Status Monitor Error Code 0104F100 0104F200 0104F300 0104F400 0104F500 0104F600 Displayed Message printer power till it becomes cool enough. Hardware failure of Retransfer Roller happens. Please turn off and on the printer power to initialize the printer. Hardware failure of Retransfer Roller Thermistor happens. Please turn off and on the printer power to initialize the printer. The temperature of Bend Remedial Roller is too hot.
® EDIsecure XID 8300 Ethernet Status Monitor 13.2 Error of Status Monitor TM The following error occurred when the status monitor is started up on Windows Vista . Cause: The status monitor cannot run because it is an unidentified program by Windows TM Vista . Action: Choose the “Run as administrator”, and the status monitor runs by a user within administrator authority. After that, this error does not occur because it becomes TM identified program by Windows Vista .
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