Installation & Users Guide Magic On Hold is a Registered Service Mark and Trademark of Avaya Communications Important: Unit WILL NOT play audio when it’s USB port is connected to a computer!
Table of Contents Introduction ....................................................................................................... 2 Overview ........................................................................................................... 3 Setup ................................................................................................................. 3 Operation/Troubleshooting................................................................................
Overview Check to make sure you have all the following components: • • • • • • • • Messager MP3+ Message Mate MP3 card 12VDC Power Pack User Manual 6’ RCA to RCA Cable 1/8” adapter (This is used on some phones or P.A. systems) (2) wall mount screws 6’ USB Cable Additional Requirements A computer with Windows XP Home or Professional with Service Pack 1 or later, as well as an available USB port. Setup Step 1: Place the Messager MP3+ next to a computer running Windows XP Home or Professional.
Operation The Messager MP3+ has an on-board LED status indicator. When a Message Mate MP3 card is inserted in the Messager MP3 the LED will turn SOLID. When a card is not present or card does not have audio programmed onto it, then the LED will FLASH. Volume can be adjusted by the knob labeled VOLUME on the rear of the unit. Clockwise will increase the volume, counter-clockwise will decrease the volume.
Additional Operation Information Playback Both the Messager MP3 and the Messager MP3+ play audio in the order that it is placed in the flash memory. If you are using multiple audio files, this allows you to play them in any order without having to rename the files to conform to alphanumeric specifications. Simply copy your files one at a time to the Message Mate in the order that you wish for them to be heard.
Formatting There may come a time where there is a need or desire to format a card to completely clear the audio from it. In order to do this, place the card in the Messager MP3+, and close the Autorun window if it pops up. Open My Computer, right-click on the Messager MP3+ drive letter, and then click Format (this can also be accessed via the file menu while the Messager MP3+ is selected).
Ordering Call: Your Avaya Communications Sales Representative 1-800-247-7000 or Avaya Communications Direct 1-800-451-2100 or The nearest Avaya Communications Authorized Dealer Technical Assistance Avaya Communications provides a toll-free customer helpline 24-hours a day. In the USA and Canada, call the Avaya Communications Helpline at 1-800-628-2888 for assistance or your Avaya Communications Authorized Dealer.
Warranty Limited Warranty and Limitation of Liability Avaya Communications warrants to you that the product will be free from defects in material and workmanship when title passes to you. If you notify Avaya Communications that the product has failed to operate as warranted within one year of the date title passes to you. Avaya Communications will, at its option, repair or replace the component or components of the product that failed to operate as warranted.
Quick Help MERLIN, PARTNER & SPIRIT are Registered Trademarks of Lucent Technologies. MAGIC ON HOLD is a Registered Service Mark and Trademark of Lucent Technologies. Note: Connect the Magic On Hold unit to the telephone system per the telephone system installation instructions for music-on-hold.
