User manual

Copyright 2008 RTcom USA., Inc.
28
5 Warranty Information
1 (One) Year Warranty
RTcom USA warrants this DVI Switcher to be free from defects in workmanship and materials, under
normal use and service, for a period of one (1) year from the date of purchase from RTcom USA or its
authorized resellers.
If a product does not work as warranted during the applicable warranty period, RTcom USA shall, at its
option and e
xpense, repair the defective product or part, deliver to customer an equivalent product or part
to replace the defective item, or refund to customer the purchase price paid for the defective product.
All products that are replaced will become the property of RTcom USA.
Replacement products may be new or reconditioned.
Any replaced or repaired product or part has a ninety (90) day warranty or the reminder of the initial
warranty period, whichever is longer
.
RTcom USA. shall not be responsible for any software, firmware, information, or memory data of
customer cont
ained in, stored on, or integrated with any products returned to RTcom USA for repair under
warranty or not.
Warranty Limitation and Exclusion
RTcom USA shall have no further obligation under the foregoing limited warranty if the product has been
damaged due to ab
use, misuse, neglect, accident, unusual physical or electrical stress, unauthorized
modifications, tampering, alterations, or service other than by RTcom USA or its authorized agents,
causes other than from ordinary use or failure to properly use the product in the application for which said
product is intended.
RETURNS
All returns MUST have an RMA number. Please contact your local dealer or RTcom USA, Inc where you
purchased this product to obtain to RMA number.
RTcom USA Service Dept.
Tel: [phone], Fax: [phone], [e-mail]
Address
286 Houses Corner Road
Sparta, NJ 07871 USA