Specifications

Contacting Your Digital Service Representative
If you have followed the suggestions offered in this chapter and
your problem persists, your Digital service representative can
help you. You can get your service representative’s name and
telephone number from your Digital sales representative.
Before you place your call,
Write down the nature of the problem. Include any error
messages you have received and the number of any self-test
subtest that failed.
List the steps you have taken to correct the problem and
the results of those steps.
Write down the serial and model numbers of the equipment
with which you are having a problem.
Be prepared to type commands on the keyboard and read
information from the screen or the system unit diagnostic
indicator lights as you talk to your service representative.
Troubleshooting 9–25