Specifications

Table 9-9 (Cont.). Solutions to Basic Hardware Problems
Problem Solution
No cursor appears on
the screen.
Follow these steps:
1. Check the indicator light under the Hold Screen label on
the function key strip on the keyboard. If the indicator
light glows green, press the Hold Screen key.
2. Move the mouse around on your desktop or the puck
or stylus around on your tablet to be sure you haven’t
accidentally moved the cursor off your screen.
3. Shut down your worksystem software, if necessary, and
turn off the system unit.
4. Make sure the mouse cable is correctly connected to the
keyboard-mouse connector block and the keyboard-mouse
cable is correctly connected to the system unit.
5. Turn on the system unit.
6. Turn off the system unit, connect another mouse or tablet,
and turn on the system unit again.
The cursor on the
screen fails to follow
the movement of the
mouse on the desktop
or the puck or stylus
on the tablet.
Follow these steps:
1. Shut down your worksystem software, if necessary, and
turn off the system unit.
2. Be sure the mouse cable is correctly connected to the
keyboard-mouse connector block and the keyboard-mouse
cable is correctly connected to the system unit.
3. Turn on the system unit.
4. Turn off the system unit, connect another mouse or tablet
and turn on the system unit again.
If a new mouse works, clean the old mouse by following
the directions given in Chapter 2 of this guide.
(continued on next page)
Troubleshooting 9–21