Specifications

Table 9-9 (Cont.). Solutions to Basic Hardware Problems
Problem Solution
The screen display is
distorted or unstable.
Follow these steps:
1. Shut down your worksystem software, if necessary, and
turn off the system unit and monitor.
2. Make sure the video cable connectors are correctly
attached to the monitor and system unit.
3. Turn on the system unit and monitor.
Color is distorted or
unclear.
Follow these steps:
1. Move such items as magnetic paper clip holders and
electric pencil sharpeners or other electromechanical
devices away from the monitor.
2. If your monitor has a degauss button, press it for 5
seconds. If the monitor has no degauss button, turn the
monitor off and then on again.
3. See the documentation that came with your monitor for
further troubleshooting instructions.
Red or blue color
is missing from
the display on your
screen.
Follow these steps:
1. Shut down your worksystem software, if necessary, and
turn off the system unit and monitor.
2. Be sure the video cable connectors are attached to the
monitor in the following order, from left to right: red,
green, blue.
3. Turn on the system unit and monitor.
(continued on next page)
9–18 Troubleshooting